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Can anyone here access the Gamersgate website? #1002578
02/14/15 10:29 PM
02/14/15 10:29 PM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
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lakerz  Offline OP
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Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
I've been having problems the past few days accessing the digital download portal www.gamersgate.com . It's similar to Steam in they sell games for immediate download. Anyway, can anyone else access the site?


What happens in Vegas, stays in Vegas...
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002579
02/14/15 10:30 PM
02/14/15 10:30 PM
Joined: Jan 2004
Posts: 83,327
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,327
In the Naughty Corner
Yes, no problem here.


Don't feed the Trolls
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002583
02/14/15 10:41 PM
02/14/15 10:41 PM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
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lakerz  Offline OP
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Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
Are you inside the USA or outside? In any case, the problem likely is on my end. So weird, never had this issue before. I'll try clearing out my browser cache and see if that helps. Thanks for the reply!


What happens in Vegas, stays in Vegas...
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002586
02/14/15 10:49 PM
02/14/15 10:49 PM
Joined: Jul 2000
Posts: 48,376
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,376
near Yosemite
Just tried the link - I can't access it either. And we live in the same state, although I have no idea if that has any bearing on this difficulty or not.

Ana (BrownEyedTigre) is in the United States.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002587
02/14/15 10:51 PM
02/14/15 10:51 PM
Joined: Jan 2004
Posts: 83,327
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,327
In the Naughty Corner
They have a 10th anniversary sale going. Just tried again, I'm in Chicago.


Don't feed the Trolls
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002588
02/14/15 10:52 PM
02/14/15 10:52 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
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Joined: Dec 1999
Posts: 69,973
I can access it at SE part of US.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002603
02/15/15 01:19 AM
02/15/15 01:19 AM
Joined: Apr 2006
Posts: 7,723
The Country
Winfrey Offline
BAAG Specialist
Winfrey  Offline
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Joined: Apr 2006
Posts: 7,723
The Country
Tennessee here and I 'm able to acres the site


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002607
02/15/15 01:51 AM
02/15/15 01:51 AM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
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lakerz  Offline OP
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Okay, interesting. So it seems the only two people who are having issues accessing gamersgate are Marian and myself, and we both are in California. So maybe it is just a California issue? I tried clearing my browser cache in both Firefox and IE but no luck. I'd be interested in hearing from anyone in California that *can* access the website now, or someone in a different state that is having problems like us. I would send an email to their support, but since I cannot access the site I do not know the email, ha ha.


What happens in Vegas, stays in Vegas...
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002608
02/15/15 03:55 AM
02/15/15 03:55 AM
Joined: Feb 2003
Posts: 3,750
Oregon
Rice burner Offline
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Rice burner  Offline
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Joined: Feb 2003
Posts: 3,750
Oregon
I can access it. Using Firefox and I am in Oregon.


Its one of those doors that needs a thingy thing.
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002621
02/15/15 08:07 AM
02/15/15 08:07 AM
Joined: Jul 2002
Posts: 16,043
winter springs fl.
connie Offline
Graduate Boomer
connie  Offline
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Posts: 16,043
winter springs fl.
No problem in Florida.


Connie
Re: Can anyone here access the Gamersgate website? [Re: Marian] #1002624
02/15/15 08:34 AM
02/15/15 08:34 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
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Posts: 40,644
southeast USA
Originally Posted By: Marian
Just tried the link - I can't access it either. And we live in the same state, although I have no idea if that has any bearing on this difficulty or not.

I suspect it does, since you are also in California and also have a problem accessing, while people on the East coast don't.

Re: Can anyone here access the Gamersgate website? [Re: Jenny100] #1002639
02/15/15 10:26 AM
02/15/15 10:26 AM
Joined: Jul 2000
Posts: 48,376
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,376
near Yosemite
Just tried it again, and I still can't access it. I haven't bought anything from Gamersgate but have looked at it before, and never had any trouble in the past.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002642
02/15/15 10:32 AM
02/15/15 10:32 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
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Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
To check if it's a DNS issue, try typing
http://81.201.212.158/
into your web browser.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002701
02/15/15 05:14 PM
02/15/15 05:14 PM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
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lakerz  Offline OP
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Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
Thanks for everyone in trying to see if the outage affects them. If there are any more folks from California who could try, that would be great. If I hear back from more Cali folks that cannot access, I will for sure conclude it is a state wide issue.

Jenny100 - I tried accessing the site using the IP address on IE, Firefox, and Chrome, and all with zero success. I tried again using the DNS name and no luck.

I also tried pinging the IP and DNS name in a cmd window, and the pings were not getting back to me. I can steampowered.com and gog.com. I could not ping desura.com though, even though I have no problems reaching that website. Do you think it is something in my router or ISP that has changed? I don't see how it could be the router, as I have not done any BIOS flashes or made changes to it in a long time. Perhaps the ISP though.

Marian - I am using Cox Cable for my broadband internet. How about yourself?

Can some kind person forward me a contact email for gamersgate customer support?


What happens in Vegas, stays in Vegas...
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002703
02/15/15 05:24 PM
02/15/15 05:24 PM
Joined: Jul 2000
Posts: 48,376
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,376
near Yosemite
I have a different ISP, lakerz. I would send you the email address if I could, but I still can't access the site.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002723
02/15/15 08:20 PM
02/15/15 08:20 PM
Joined: Jun 1999
Posts: 5,896
California
Pokey Offline
BAAG Specialist
Pokey  Offline
BAAG Specialist

Joined: Jun 1999
Posts: 5,896
California
I can access it from central California.

Re: Can anyone here access the Gamersgate website? [Re: Pokey] #1002724
02/15/15 08:43 PM
02/15/15 08:43 PM
Joined: Jul 2000
Posts: 48,376
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,376
near Yosemite
Originally Posted By: Pokey
I can access it from central California.


The plot thickens. laugh

Re: Can anyone here access the Gamersgate website? [Re: Marian] #1002749
02/16/15 01:04 AM
02/16/15 01:04 AM
Joined: Jul 2005
Posts: 789
Virginia Beach, VA
Uncle Reg Offline
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Uncle Reg  Offline
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Virginia Beach, VA

I can't get it from either of those links. I'm in Virginia, and I'm also using Cox Cable and Firefox.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002750
02/16/15 02:12 AM
02/16/15 02:12 AM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
Settled Boomer
lakerz  Offline OP
Settled Boomer

Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
Thanks Pokey and Uncle Reg for offering two more examples to consider.

Yes, the plot thickens. I have a feeling that this will not be an easy problem to solve. Two people from California (but with different ISPs), plus another Cox Cable customer in Virginia that cannot access it.

I might be without Gamersgate for a long stretch unless I move to central California and become Pokey's neighbor. How is the cost of living up there? :-)


What happens in Vegas, stays in Vegas...
Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002759
02/16/15 06:11 AM
02/16/15 06:11 AM
Joined: Jul 2014
Posts: 689
Sweden
RebKean Offline
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RebKean  Offline
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Joined: Jul 2014
Posts: 689
Sweden
This probably won't help you, but in Sweden there's no problems to get access.

Re: Can anyone here access the Gamersgate website? [Re: RebKean] #1002789
02/16/15 10:30 AM
02/16/15 10:30 AM
Joined: Jul 2000
Posts: 48,376
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,376
near Yosemite
Just tried again and I am now able to access the site. wave

Re: Can anyone here access the Gamersgate website? [Re: Marian] #1002797
02/16/15 11:02 AM
02/16/15 11:02 AM
Joined: Jul 2005
Posts: 789
Virginia Beach, VA
Uncle Reg Offline
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Uncle Reg  Offline
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Joined: Jul 2005
Posts: 789
Virginia Beach, VA

Me, too. Both links work now.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1002803
02/16/15 11:43 AM
02/16/15 11:43 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Sounds like it's fixed now. I'd guess it was a routing problem -- a router in California went down, but traffic was still getting routed to it, and going nowhere. Of course we'll probably never know for sure.

Re: Can anyone here access the Gamersgate website? [Re: lakerz] #1003020
02/17/15 05:14 PM
02/17/15 05:14 PM
Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
lakerz Offline OP
Settled Boomer
lakerz  Offline OP
Settled Boomer

Joined: Aug 2001
Posts: 808
Los Angeles, CA. USA
Thanks everyone. I can now access it again as well.

It definitely had something to do with routed traffic or whatever. I tried accessing the gamersgate site using a different proxy server and it came up just fine then. Alls well that ends well though!


What happens in Vegas, stays in Vegas...
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