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#1011897 - Yesterday at 07:53 PM Malwarebytes
Laurette Online   content
Addicted Boomer

Registered: 12/13/04
Posts: 2444
Loc: Marietta, GA
For the past two or so weeks, have been getting popups stating errors from MWB. Contacted them, they sent two updates, both of which last approx. 2 days each. Have notified them of this and am getting tired of this c..p. If they can't fix it, is there an opinion of another anti-spyware/virus program that is good or better?

Thanks.
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#1011916 - Yesterday at 10:21 PM Re: Malwarebytes [Re: Laurette]
Draclvr Online   content
Adept Boomer

Registered: 06/03/05
Posts: 10476
Loc: In Missouri near St. Louis
It's hard to advise if we don't know what these popups say. Do you have Malwarebytes Pro or the free Malwarebytes? Something doesn't sound right here...

Have you run a scan with your antivirus program?
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#1011927 - Today at 02:25 AM Re: Malwarebytes [Re: Laurette]
Geo Offline
Addicted Boomer

Registered: 06/01/05
Posts: 2385
Loc: Michigan
What do you mean "Updates last 2 days each"?

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#1011965 - Today at 10:47 AM Re: Malwarebytes [Re: Laurette]
Draclvr Online   content
Adept Boomer

Registered: 06/03/05
Posts: 10476
Loc: In Missouri near St. Louis
Yeah, Geo... none of this is adding up.
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#1011967 - Today at 11:06 AM Re: Malwarebytes [Re: Geo]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35849
Loc: southeast USA
Originally Posted By: Geo
What do you mean "Updates last 2 days each"?

Could Laurette means there are updated signatures every two days -- similar to the way an antivirus gets updated signatures almost every day? There's nothing wrong with getting updated signatures.

MalwareBytes itself shouldn't be coming out with a new version every two days though.

Laurette,
Where did you download your version of MalwareBytes?
We need to figure out whether you have the real thing or not.

And as Draclvr said, what is the exact text on the popups?

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#1011971 - 51 minutes 5 seconds ago Re: Malwarebytes [Re: Laurette]
Laurette Online   content
Addicted Boomer

Registered: 12/13/04
Posts: 2444
Loc: Marietta, GA
I have the paid-for version. The popup says: SDKDatabase load defaults failed with code 2. MWB has sent me "fixes" which they also called updates, after I contacted them. They have been very helpful and I just noticed they sent me new instructions, which I haven't followed yet. I've had MWB for a year in June, with no previous problems. They appear to be a good company. After I follow their most recent steps, will post here and tell what, if anything, helped. Thanks everyone.
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#1011973 - 30 minutes 10 seconds ago Re: Malwarebytes [Re: Laurette]
Pokey Online   content
BAAG Specialist

Registered: 06/01/99
Posts: 5508
Loc: California
There is a solution on their site. Perhaps it is the same as they sent you.

https://forums.malwarebytes.org/index.ph...failed-problem/

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#1011975 - 22 minutes 32 seconds ago Re: Malwarebytes [Re: Laurette]
Laurette Online   content
Addicted Boomer

Registered: 12/13/04
Posts: 2444
Loc: Marietta, GA
Thanks Pokey. Visited site and some, if not all, are basically what MWB has sent me. Useful to know also, other people having same problem.
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#1011977 - 14 minutes 29 seconds ago Re: Malwarebytes [Re: Laurette]
Draclvr Online   content
Adept Boomer

Registered: 06/03/05
Posts: 10476
Loc: In Missouri near St. Louis
Knowing the text of that popup helps - it's so hard to figure out what is happening without full information. It was sort of sounding like you might not have the "real" Malwarebytes, but it seems it's happening to others too. I would keep working with them as they are the ones to figure this out for you.

I would be curious to know what anti-virus you use along with Malwarebytes... There are not supposed to be conflicts, but maybe??
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#1011980 - 2 minutes 16 seconds ago Re: Malwarebytes [Re: Laurette]
Laurette Online   content
Addicted Boomer

Registered: 12/13/04
Posts: 2444
Loc: Marietta, GA
I have Microsoft Essentials. However, in their history setting, they never show they've found anything. In MWB's latest instructions, they say to disable it. All I've been able to do is "unpin" it from the task bar. Is that sufficient? Thanks.
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