I've barely started this game and I'm already stuck. I have the strategy guide and it tells me to open the mailbox but I can't find the mailbox to open! what's going on?

I'm not sure. I haven't played this game, but looking at the walkthrough, the mailbox appears to be in the opening scene and is quite prominent.

Maybe another player will be able to help.

The mailbox is at the very start of the game. It has your profile name on it and you have to open it to begin.

Thank you for your help.

I feel soooo stupid! I restarted the game and there was the mailbox. I'm sorry I wasted your time with this

Glad you got it!