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Steam #1021981
07/06/15 11:52 PM
07/06/15 11:52 PM
Joined: Mar 2004
Posts: 759
Quesnel b.c.
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dianne Offline OP
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dianne  Offline OP
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I forgot to change my e-mail address with steam and I have tired everything even to contact them and guess what its a no replay thing sent by a machince and wont be answered know what they can just keep all my games because I am never going back there again. what kind of deal is that. Dianne is not happy blech

Re: Steam [Re: dianne] #1022007
07/07/15 08:25 AM
07/07/15 08:25 AM
Joined: Jan 2014
Posts: 908
C
Cari Offline
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Cari  Offline
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Joined: Jan 2014
Posts: 908
I’m afraid when one organisation corners the market then the consumer’s choices become very limited. You could open another account with Steam then hopefully you could contact them with your problem.

Re: Steam [Re: dianne] #1022017
07/07/15 10:02 AM
07/07/15 10:02 AM
Joined: Dec 1999
Posts: 69,973
MaG Offline
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MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
dianne,

This page might help - click here.

Re: Steam [Re: dianne] #1022458
07/09/15 03:47 PM
07/09/15 03:47 PM
Joined: Mar 2004
Posts: 759
Quesnel b.c.
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dianne Offline OP
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dianne  Offline OP
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I try to sign in to my account but the acess code keeps coming up so it would only be sent to my old e-mail tired to contact steam support but that doesn't do any good. so if its that way they can have my account and the games I never had problems with the other sites to change my e- mail address. thanks for the help really appreciated it Dianne

Re: Steam [Re: dianne] #1022462
07/09/15 04:16 PM
07/09/15 04:16 PM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
If you no longer have access to the email account associated with the account, there is nothing for it but to wait for Steam to respond. It may take several days.


Gardens put to bed for the winter. Time for some gaming!
Re: Steam [Re: dianne] #1025282
07/27/15 04:08 PM
07/27/15 04:08 PM
Joined: Jan 2014
Posts: 908
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Cari Offline
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Cari  Offline
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Joined: Jan 2014
Posts: 908
I bought a game from Steam some weeks ago and the download failed. I eventually contacted Steam who replied the fault must be because of my slow download speed.
I told them my broadband is fibre optic with a download speed of 40mb so how do you work out that it’s too slow?

They offered to download the game again---it failed.

In future I’ll wait for the disk and the code.

Re: Steam [Re: dianne] #1025284
07/27/15 04:19 PM
07/27/15 04:19 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
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Posts: 40,644
southeast USA
Originally Posted By: dianne
I try to sign in to my account but the acess code keeps coming up so it would only be sent to my old e-mail tired to contact steam support but that doesn't do any good. so if its that way they can have my account and the games I never had problems with the other sites to change my e- mail address. thanks for the help really appreciated it Dianne

It's too bad you tried to enter an access code.
From this ***Rock Paper Shotgun article***
Quote:
The exploit had let folks take over accounts whose username they knew by abusing the password recovery feature. By saying they’d forgotten the password, they could select the option to send a recovery code to the account’s registered e-mail address – but then skip that step by entering nothing where the code should go.

If you'd known about that, you could have gotten your account back without the access code.

Re: Steam [Re: Jenny100] #1025450
07/28/15 03:10 PM
07/28/15 03:10 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
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Mad  Offline
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United Kingdom
Well, having visited the "Rock Paper Shotgun" link you provided Jenny100, my aversion to Steam and its practices is thoroughly reinforced duh


Time : The Most Precious Commodity
Re: Steam [Re: dianne] #1025454
07/28/15 03:28 PM
07/28/15 03:28 PM
Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
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In the Naughty Corner
I happen to love Steam, as do most of my closest friends. I haven't had troubles and love the extra features. One mans garbage is another's treasure... grin


Don't feed the Trolls
Re: Steam [Re: dianne] #1025505
07/28/15 08:29 PM
07/28/15 08:29 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Offline
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oldbroad  Offline
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I like it too Ana and have not had any trouble with it YET. I know I will not be happy though, AT ALL, if I lose access to my games!

Re: Steam [Re: dianne] #1025508
07/28/15 08:38 PM
07/28/15 08:38 PM
Joined: Mar 2004
Posts: 759
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dianne Offline OP
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dianne  Offline OP
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Well I did lose acess to all my games and I wont ever go back to steam again. I stand really firm on this one dianne

Re: Steam [Re: BrownEyedTigre] #1025523
07/28/15 10:20 PM
07/28/15 10:20 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
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Joined: Nov 2000
Posts: 34,316
United Kingdom
Originally Posted By: BrownEyedTigre
One mans garbage is another's treasure... grin

Oh, I agree, BrownEyedTigre and I surely hope Steam stays a treasure for you yes

Sadly it is most definitely "one man's garbage" for me.
When I (and others too) purchased a game that turned out to have a flaw that rendered it totally unplayable, I was never able to get support nor has the flaw ever been addressed rolleyes



Time : The Most Precious Commodity
Re: Steam [Re: dianne] #1025709
07/29/15 06:55 PM
07/29/15 06:55 PM
Joined: Jan 2014
Posts: 908
C
Cari Offline
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Cari  Offline
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C

Joined: Jan 2014
Posts: 908
I’ve deleted Steam from my PC, when and if they get their customer service sorted maybe I’ll return. Has anyone actually spoken to one of their staff members? I have never got further than automated messages.

Re: Steam [Re: dianne] #1025776
07/29/15 11:52 PM
07/29/15 11:52 PM
Joined: Mar 2004
Posts: 759
Quesnel b.c.
D
dianne Offline OP
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dianne  Offline OP
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nope never been able to speak to one of the staff members automated messages that wont get an answer. maybe one day they just might get all that customer service sorted out who knows anyway till then I stay far away. subject closed dianne

Re: Steam [Re: dianne] #1026111
07/31/15 02:03 PM
07/31/15 02:03 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline
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Joined: Jun 2007
Posts: 890
Illinois
Dianne, you are SO correct! I accidentally used the wrong email address and for days I have had no joy getting to my 3 little games there. I also have a coupon that was given to me that can't be used. For hours yesterday and today I've tried getting things fixed all to no avail.I will cough up the bucks to get the games I had at steam on GOG and forget about them. Anyone who LOVES steam haven't had any problems, YET. At first I didn't either, but give them time, steam will screw those people over too.

Re: Steam [Re: dianne] #1026386
08/02/15 03:05 PM
08/02/15 03:05 PM
Joined: Jan 2004
Posts: 2,675
Texas
Melia Offline
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Melia  Offline
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Texas
Reading this thread makes me glad I only use GOG.


The four food groups: Chocolate, chocolate, chocolate and HOT chocolate.
Re: Steam [Re: Cari] #1026389
08/02/15 03:45 PM
08/02/15 03:45 PM
Joined: Feb 2006
Posts: 975
New York
cazziejoe Offline
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cazziejoe  Offline
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New York
Cari what do you mean it failed?
Did the computer crash or did the download freeze?
I'm not a huge Steam fan but I've honestly never had a problem with downloading.
Where did you get the code?
Did you purchase it from Steam or a third party?
caz

Re: Steam [Re: dianne] #1026482
08/03/15 04:18 PM
08/03/15 04:18 PM
Joined: Jan 2014
Posts: 908
C
Cari Offline
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Cari  Offline
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Joined: Jan 2014
Posts: 908
Bought from steam and the download failed, twice. Oh and they told me to tweek my PC settings. Are they joking? My PC is working perfectly and I aim to keep it that way.

Re: Steam [Re: dianne] #1026487
08/03/15 04:51 PM
08/03/15 04:51 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
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Joined: Dec 1999
Posts: 69,973
If I have problem with steam, usually it is because I didn't do something correctly or I played with the wrong selection.

Re: Steam [Re: dianne] #1026488
08/03/15 04:52 PM
08/03/15 04:52 PM
Joined: Feb 2006
Posts: 975
New York
cazziejoe Offline
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cazziejoe  Offline
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Joined: Feb 2006
Posts: 975
New York
Thanks I know it failed but Cari what do you mean it failed?
Did the computer crash or did the download freeze? did it just not start downloading?
Were you not able to start the game?
Curious what game it was...
Thanks caz

Re: Steam [Re: dianne] #1026489
08/03/15 04:59 PM
08/03/15 04:59 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Is it this error?
*** Failed to download subscribed file! Steam error 53 ***

Or is it more like this error, where the download simply breaks off
http://steamcommunity.com/discussions/forum/1/864969481950594225/

Re: Steam [Re: MaG] #1026494
08/03/15 05:12 PM
08/03/15 05:12 PM
Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
Originally Posted By: MaG
If I have problem with steam, usually it is because I didn't do something correctly or I played with the wrong selection.


Same here MaG.


Don't feed the Trolls
Re: Steam [Re: dianne] #1026503
08/03/15 05:45 PM
08/03/15 05:45 PM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Me too... It's usually a "slap my forehead" moment when I figure it out.


Gardens put to bed for the winter. Time for some gaming!
Re: Steam [Re: dianne] #1026528
08/03/15 09:35 PM
08/03/15 09:35 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline
Settled Boomer
BubbaJake  Offline
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Joined: Jun 2007
Posts: 890
Illinois
Be VERY glad Melia!
CAZZIEJOE here's an recent example of one type of Steam 'FAIL':
Tonight at 7:40 Illinois time Steam said a recovery code was semt to my email account.
At 7:47 a so-called code arrived
8:15 I 'managed' the steam guard code, as explained, made up ANOTHER code and followed all the instructions, (although I was only talking about myself since nothing else worked, meaning no one else was using my account!) I then went to my library only to get the EXACT same FAIL I had gotten all along. Ask for the request (from me) then was not allowed to play my own games, once again because my request had FAILED.

Re: Steam [Re: dianne] #1026539
08/04/15 12:05 AM
08/04/15 12:05 AM
Joined: Feb 2006
Posts: 975
New York
cazziejoe Offline
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cazziejoe  Offline
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Joined: Feb 2006
Posts: 975
New York
Ok I misunderstood.
I thought the actual download failed...

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