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Browser Hijacker #1027312
08/09/15 09:22 PM
08/09/15 09:22 PM
Joined: Jan 2006
Posts: 1,923
Texas
T
Terri824 Offline OP
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Terri824  Offline OP
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Joined: Jan 2006
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I have a browser hijacker when I use Firefox. I do remember doing something yesterday that had to do with "plug in container". Now, I've run everything after uninstalling Firefox and it removed several items but if I reinstall Firefox I end up with the same problem again. Is there anything I can do other than getting rid of Firefox totally?


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027321
08/09/15 10:55 PM
08/09/15 10:55 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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InlandAZ  Offline
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Joined: Aug 2002
Posts: 7,263
Arizona
Malwarebytes ought to do the trick - Malwarebytes Download

Get the freeware version, and pay attention to anything else it might want to install. IIRC it had a few unwanted items it would install.

Re: Browser Hijacker [Re: Terri824] #1027330
08/09/15 11:24 PM
08/09/15 11:24 PM
Joined: Jan 2006
Posts: 1,923
Texas
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Terri824 Offline OP
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Terri824  Offline OP
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Thanks Inland. That was the one thing that I had not run when I posted earlier and did run it. I think that did the trick!
I ran everything else and had so much "[blip]" on the pc (adware, software bundles, Trojans pups) one big mess after another.
I seem to be so good at getting myself into trouble, so glad you guys are here to help me dig my way out! penguin

I didn't know I couldn't use the Cra_ word.

Last edited by Terri824; 08/09/15 11:27 PM.

When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027331
08/09/15 11:34 PM
08/09/15 11:34 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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InlandAZ  Offline
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Joined: Aug 2002
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Neither did I smile

Re: Browser Hijacker [Re: Terri824] #1027335
08/09/15 11:56 PM
08/09/15 11:56 PM
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Posts: 1,923
Texas
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Terri824 Offline OP
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Darn, we both learned something new today.


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027336
08/10/15 12:05 AM
08/10/15 12:05 AM
Joined: Oct 2009
Posts: 243
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Collector Offline
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Hijackers and other browser malware usually resides in the user's app data folder. For Firefox that is "C:\Users\<your user name>\AppData\Roaming\Mozilla\Firefox\Profiles". If you uninstall Firefox this folder and its contents remains. So if you reinstall it will reuse the profile folder with its infection. Note that some of the more elusive malware can hide/copy itself in other places and reinfect, so Inland's recommendation of running a scan is still important.


Owner, author of The Sierra Help Pages
Re: Browser Hijacker [Re: Terri824] #1027406
08/10/15 10:28 AM
08/10/15 10:28 AM
Joined: Jun 2005
Posts: 20,007
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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You might want to consider running Malwarebytes at least once a week to keep this stuff from accumulating. It can really slow your computer down too.


Gardens put to bed for the winter. Time for some gaming!
Re: Browser Hijacker [Re: Terri824] #1027422
08/10/15 12:14 PM
08/10/15 12:14 PM
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Posts: 1,923
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Terri824 Offline OP
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Ok Boomers, thanks so much for the help and heads-up! I do appreciate it. praise


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027493
08/10/15 07:10 PM
08/10/15 07:10 PM
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Terri824 Offline OP
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I was looking up something on Prussia and got a window saying that I could not use that page bacause I had a virus or trojan and I needed to call a number that they gave. My question is, could this be part of the Hijacker problem or is this another one? I think it said Microsoft, and that type I've gotten before, it seems something about this one was different.


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027506
08/10/15 08:39 PM
08/10/15 08:39 PM
Joined: Apr 2004
Posts: 48,905
Alabama
looney4labs Offline
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Terri, I am not an expert but I'm pretty sure that is malware. Hopefully the experts will know more.


"Dogs are not our whole life, but they make our lives whole."
-Roger Caras
Re: Browser Hijacker [Re: Terri824] #1027531
08/10/15 10:34 PM
08/10/15 10:34 PM
Joined: Jan 2006
Posts: 1,923
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Terri824 Offline OP
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Texas
Thanks L4L. I do need to rerun the Malwarebytes completely and will try to do that tomorrow. wave


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027550
08/11/15 12:49 AM
08/11/15 12:49 AM
Joined: Oct 2009
Posts: 243
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Collector Offline
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Also try the ESET Online Scanner. I have had it catch things that most other ones miss.

http://www.eset.com/us/online-scanner-popup/


Owner, author of The Sierra Help Pages
Re: Browser Hijacker [Re: Terri824] #1027608
08/11/15 10:30 AM
08/11/15 10:30 AM
Joined: Jan 2006
Posts: 1,923
Texas
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Terri824 Offline OP
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Terri824  Offline OP
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Collector, for some reason I can't get that online scanner to work, not with the link or from the website. I'll try again later. wave


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027651
08/11/15 01:49 PM
08/11/15 01:49 PM
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Posts: 1,923
Texas
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Terri824 Offline OP
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I ran ESET online scanner on Firefox, I tried on IE and thought the reason it might not have worked is because I have to use IE9, cannot update. Anyway, it found VBS/kryptik dy trojan very quickly and automatically removed it. I showed the target to be Adw Cleaner\quartantine\users\terri\appd. Now I am wondering since I've sent out emails would it have the trojan infection? Also even though it removed it, should I uninstall and reinstall later when I need it?
Thanks Collector for the info.


When you live in the past, it costs you the present.
Re: Browser Hijacker [Re: Terri824] #1027667
08/11/15 03:17 PM
08/11/15 03:17 PM
Joined: Jun 2005
Posts: 20,007
Near St. Louis, MO
Draclvr Offline
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That path shows that AdwCleaner had already found and quarantined it. So, no problem.


Gardens put to bed for the winter. Time for some gaming!
Re: Browser Hijacker [Re: Terri824] #1028123
08/15/15 01:29 AM
08/15/15 01:29 AM
Joined: Oct 2009
Posts: 243
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Collector Offline
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Collector  Offline
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Joined: Oct 2009
Posts: 243
Terri, just leave installed for the next time you might need it.


Owner, author of The Sierra Help Pages
Re: Browser Hijacker [Re: Terri824] #1028247
08/16/15 11:01 AM
08/16/15 11:01 AM
Joined: Jan 2006
Posts: 1,923
Texas
T
Terri824 Offline OP
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Terri824  Offline OP
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Joined: Jan 2006
Posts: 1,923
Texas
Yes Collector, that one I actually found myself on bleeping computers a year or so ago and it is definitely a keeper. I haven't found anything that works as well as AdwCleaner!
Terri wave


When you live in the past, it costs you the present.
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