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Steam sign in #1028162
08/15/15 01:34 PM
08/15/15 01:34 PM
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Terri824 Offline OP
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Terri824  Offline OP
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I have tried over 20 times to sign into Steam even after setting a new password. There is a place for support but you have to sign into your account..........it's a real catch 22. Does anyone else have problems signing in? This is not the first time I've had problems with it.


When you live in the past, it costs you the present.
Re: Steam sign in [Re: Terri824] #1028168
08/15/15 03:17 PM
08/15/15 03:17 PM
Joined: Apr 2006
Posts: 7,707
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Winfrey Online content
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Winfrey  Online Content
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When I sign in it always think I am on a new machine and they send me a special log in number that I copy and paste on my steam page that says... my log in number is.....
do you get that far?


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028172
08/15/15 03:39 PM
08/15/15 03:39 PM
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Terri824 Offline OP
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Hi Winfrey. I have gotten that message and then tried to sign in with it as well as the new password that was reset and it just keeps telling me the password is incorrect. I have found no way to email them with this issue and it's driving me crazy as I was going to purchase a game.


When you live in the past, it costs you the present.
Re: Steam sign in [Re: Terri824] #1028174
08/15/15 04:20 PM
08/15/15 04:20 PM
Joined: Oct 2000
Posts: 40,644
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Jenny100 Offline
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Have you tried a different web browser to see if you have better luck?

Have you tried both copy/paste and typing the password in manually?
Despite that people recommend copy/paste, I have one Windows 7 computer where it never works.

Re: Steam sign in [Re: Terri824] #1028179
08/15/15 06:10 PM
08/15/15 06:10 PM
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Terri824 Offline OP
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I forgot about that. I have had problems with different sites not accepting the copy/paste and I had to type in the info. I'll give that a try.
Thanks Jenny100.

It worked, thanks so much!

Last edited by Terri824; 08/15/15 06:32 PM.

When you live in the past, it costs you the present.
Re: Steam sign in [Re: Terri824] #1028194
08/15/15 09:57 PM
08/15/15 09:57 PM
Joined: Apr 2006
Posts: 7,707
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Winfrey Online content
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Winfrey  Online Content
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glad to hear you got it working... remember this as it is going to happen again... and again....


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028209
08/16/15 12:06 AM
08/16/15 12:06 AM
Joined: Jun 2005
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Draclvr Offline
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Did you ever figure out if running CCleaner was getting rid of your Steam cookie, Winfrey?


Gardens put to bed for the winter. Time for some gaming!
Re: Steam sign in [Re: Terri824] #1028228
08/16/15 08:00 AM
08/16/15 08:00 AM
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No not yet... I have not started it yet... I will do that later today and see.will post


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028236
08/16/15 10:01 AM
08/16/15 10:01 AM
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Posts: 20,010
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Draclvr Offline
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Just curious!


Gardens put to bed for the winter. Time for some gaming!
Re: Steam sign in [Re: Terri824] #1028243
08/16/15 10:33 AM
08/16/15 10:33 AM
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Winfrey  Online Content
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No, I logged in to Steam... no problem.... then ran CCleaner... no problem... shut down the machine and restarted Steam no problem... seems like it just forgets at times...


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028244
08/16/15 10:39 AM
08/16/15 10:39 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Jenny100  Offline
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Originally Posted By: Terri824
I forgot about that. I have had problems with different sites not accepting the copy/paste and I had to type in the info. I'll give that a try.
Thanks Jenny100.

It worked, thanks so much!

Glad you were able to find the solution.

There are some explanations of why copy/paste doesn't work. For example, the last post here
https://discussions.agilebits.com/discus...-some-web-sites

and the article here, which discusses the problem more thoroughly and includes why some places deliberately disable copy/paste
http://www.troyhunt.com/2014/05/the-cobra-effect-that-is-disabling.html

Re: Steam sign in [Re: Terri824] #1028251
08/16/15 11:10 AM
08/16/15 11:10 AM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
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Interesting... I've always figured when I can't copy and paste, it was something like that.

Well, now you know it isn't CCleaner, Winfrey!


Gardens put to bed for the winter. Time for some gaming!
Re: Steam sign in [Re: Terri824] #1028281
08/16/15 01:25 PM
08/16/15 01:25 PM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Online content
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ok, here's a question regarding Steam... I have Steam client bootstrapper loaded on my computer... which when I click on it takes me to Steam that shows: Store, Library, Community, Winfrey1 and I can play my games.
If I google Steam.. I get store steam powered... does not have Library.... and can not load games from here and this one is where I have to log in all the time..
Edit.

I logged out of store... community and logged back in...no problem... ran CCleaner and tried to log in and nope... had to go get that special password. When I looked at CCleaner results I did not see a reference to Steam... but I guess the cache or cookie that I need was in there somewhere..

Last edited by Winfrey; 08/16/15 01:37 PM.

Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028294
08/16/15 01:58 PM
08/16/15 01:58 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
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Just messaged you on Facebook. I checked in CCleaner and did not have any cookies set as I haven't been to Steam for some time. Went to the site and had to log in... used my Roboform password manager and logged in right away. Checked out my games and a bunch of other stuff and closed the page - did not log out.

Then I checked in CCleaner and I had two cookies - one for store.steampowered.com and one for steamcommunity.com. Went to log in at Steam and was asked to log in. Used my Roboform and got right in.


Gardens put to bed for the winter. Time for some gaming!
Re: Steam sign in [Re: Terri824] #1028298
08/16/15 02:22 PM
08/16/15 02:22 PM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Online content
BAAG Specialist
Winfrey  Online Content
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Joined: Apr 2006
Posts: 7,707
The Country
I went back and reran CCleaner after opening community steam and yes there were 2 cookies and I went to options and then cookies and added them to my leave alone stuff. Logged out of community steam and then reloaded and I was in with no new pass code having to be given. But still interesting that Steam client bootstrapper never dropped me.

Terri824 do you run CCleaner... you may have to do this to stop losing your password.

Last edited by Winfrey; 08/16/15 02:24 PM.

Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Steam sign in [Re: Terri824] #1028305
08/16/15 03:14 PM
08/16/15 03:14 PM
Joined: Jan 2006
Posts: 1,923
Texas
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Terri824 Offline OP
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Terri824  Offline OP
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Thanks Winfrey, just reading your post and thinking the same thing. I'm so bad about knowing what to do but forgetting to do it.


When you live in the past, it costs you the present.
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