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#1029103 - 08/22/15 11:41 AM computer doesn't want to shut down
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 1482
Loc: Chicago
Twice this week my new computer has had to be shut down with the power button as it just keeps spooling away saying that it is shutting down but isn't. It is not updating, just spooling.

??

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#1029107 - 08/22/15 12:35 PM Re: computer doesn't want to shut down [Re: oldbroad]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 36219
Loc: southeast USA
Check some of the solutions here
http://www.sevenforums.com/general-discussion/324977-computer-wont-shutdown-please-help.html

Especially the msconfig solution.

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#1029112 - 08/22/15 03:00 PM Re: computer doesn't want to shut down [Re: oldbroad]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 1482
Loc: Chicago
Lot of stuff there to review.
Thank you!

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#1029114 - 08/22/15 04:00 PM Re: computer doesn't want to shut down [Re: oldbroad]
Pokey Offline
BAAG Specialist

Registered: 06/01/99
Posts: 5520
Loc: California
Yes, try the MSCONFIG first. I had the shutdown problem and saw a strange file in my processes. When I deleted it, the computer shut down.

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#1029115 - 08/22/15 04:07 PM Re: computer doesn't want to shut down [Re: oldbroad]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 1482
Loc: Chicago
Thanks Pokey for that info.

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#1029143 - 08/22/15 08:44 PM Re: computer doesn't want to shut down [Re: oldbroad]
Donald Offline
Settled Boomer

Registered: 09/09/07
Posts: 523
Loc: Florida
Sometimes a computer running windows 8 or above can take along time to shut down because it is getting ready to install updates. I have seen windows 8 stuck on the shutdown screen for 5 minutes or better and then all of a sudden you see the message about updates being done and not to shut down your computer.

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#1029154 - 08/22/15 11:36 PM Re: computer doesn't want to shut down [Re: oldbroad]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 1482
Loc: Chicago
I'm in Windows 7 Donald, but thanks for that info!

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#1029162 - 08/23/15 03:58 AM Re: computer doesn't want to shut down [Re: oldbroad]
Geo Offline
Addicted Boomer

Registered: 06/01/05
Posts: 2421
Loc: Michigan
I would run a deep scan with malwarebytes.

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#1029170 - 08/23/15 06:51 AM Re: computer doesn't want to shut down [Re: oldbroad]
Upsydaisy Offline
Settled Boomer

Registered: 07/23/05
Posts: 865
Loc: Sunny Devon, United Kingdom
Same happens with Windows 10, Donald. There is no indication (icon in task bar) that updates are downloading or installing unless you go into settings and updates.

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#1030257 - Yesterday at 08:20 PM Re: computer doesn't want to shut down [Re: oldbroad]
cazziejoe Offline
Settled Boomer

Registered: 02/08/06
Posts: 923
Loc: New York
I've noticed that happens to me if I turn off any USB device BEFORE the computer shuts-down. I have an illuminated keyboard and if I turn it off first my computer usually won't shut-down.
caz

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#1030279 - Today at 12:08 AM Re: computer doesn't want to shut down [Re: oldbroad]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 1482
Loc: Chicago
I didn't find anything and haven't had this happen again since I posted but I've been waiting just a little bit after closing whatever I've been in and checking under task manager before shutting down just to make sure nothing is still running holding things up. I hope by saying that I'm not jinxing myself!

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