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Accidentally deleted a coupon code #1035486
10/08/15 10:51 AM
10/08/15 10:51 AM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline OP
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Sparkle  Offline OP
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Joined: Jan 2009
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Canal Fulton, OH
I earned a coupon code this week by purchasing two CE's. I seem to have accidentally deleted the coupon code from my e-mail. I remember receiving it, but now it's gone. If I go to Customer Support at BFG to see if I can retrieve the coupon code, I need to enter a game in order to complete the form. I can't send the form without specifying a game. Any ideas?

Re: Accidentally deleted a coupon code [Re: Sparkle] #1035487
10/08/15 11:10 AM
10/08/15 11:10 AM
Joined: Jul 2000
Posts: 48,412
near Yosemite
Marian Offline
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Marian  Offline
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near Yosemite
Is there an option to choose "other" or "no value?" I saw those choices when I looked at the drop-down list (although maybe we are not looking at the same thing).

If all else fails, what I would do is just choose a game randomly from the list and explain to Customer Support that you didn't know how to send the form through without having chosen a game - I'm sure they would understand. smile

Re: Accidentally deleted a coupon code [Re: Marian] #1035499
10/08/15 11:47 AM
10/08/15 11:47 AM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline OP
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Sparkle  Offline OP
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Canal Fulton, OH
Thank you, Marian. I didn't scroll down far enough to see "Other". That worked.

Re: Accidentally deleted a coupon code [Re: Sparkle] #1035506
10/08/15 11:55 AM
10/08/15 11:55 AM
Joined: Jul 2000
Posts: 48,412
near Yosemite
Marian Offline
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Marian  Offline
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near Yosemite
Glad to hear it. thumbsup

Re: Accidentally deleted a coupon code [Re: Sparkle] #1035689
10/09/15 08:27 PM
10/09/15 08:27 PM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline OP
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Sparkle  Offline OP
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Canal Fulton, OH
Wanted to follow up. BFG does keep record of coupon codes. They sent me the coupon code I'd accidentally deleted. thumbsup

Re: Accidentally deleted a coupon code [Re: Sparkle] #1035691
10/09/15 08:29 PM
10/09/15 08:29 PM
Joined: Jan 2004
Posts: 83,343
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
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In the Naughty Corner
Excellent! Enjoy whatever game you choose!


Don't feed the Trolls
Re: Accidentally deleted a coupon code [Re: BrownEyedTigre] #1035725
10/10/15 07:10 AM
10/10/15 07:10 AM
Joined: Nov 2000
Posts: 34,381
United Kingdom
Mad Offline
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Posts: 34,381
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That's excellent news, Sparkle, and "good on ya" Big Fish !! bravo


Time : The Most Precious Commodity
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