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Game will not install #1052046
01/26/16 08:56 PM
01/26/16 08:56 PM
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kdj Offline OP
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Hello,
I recently bought a PC game from Walmart, so not a download or not direct from the maker. (If that makes a difference.)
It is the 2 pack of Nancy Drew: The Deadly Device and Alibi in Ashes.
I have tried installing on my lap top and on my desk top. Neither computer will load this disc. Installation goes along for a time - then stalls.
Before I list my system statistics, I will say, I know I don't have the latest/greatest gaming computer. That said, I have never had any issues installing a Nancy Drew game.
I am not at all sure what information is needed to help me but I looked at Belarc Advisor and have the following:
Dell Inc. OptiPlex 755. Windows Professional Service Pack.
Processor is 1.80 gigahertz Intel Pentium Dual. 64 bit. 131.76 Gigabytes available.
64 kilobyte primary memory cache, 1024 secondary memory cache.
Have Trend Security. Not sure about the driver (should I try downloading a driver and if so which one?)
No other games are installed at this time.
I wondered if there is a way to make things compatible in order to install.
Apologies for long post. Wanted to give someone what I found hoping to resolve problem.
Thank you so much!

Re: Game will not install [Re: kdj] #1052052
01/26/16 09:09 PM
01/26/16 09:09 PM
Joined: Jun 2005
Posts: 20,115
Near St. Louis, MO
Draclvr Offline
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We are missing a couple of things.. You say you have Windows Professional Service Pack. Windows Pro what? This computer is listed at Amazon as having XP Pro on it... is that what you have? Also what does Belarc say it has for a video card or chip?

This computer is also listed as having Intel GMA 3100 integrated graphics which are not enough to play either of these games even if you did get them installed. They both list system requirements of at least a GeForce 210.


Once again, weeds are my life!
Re: Game will not install [Re: kdj] #1052056
01/26/16 09:31 PM
01/26/16 09:31 PM
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kdj Offline OP
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In Belarc, under operating system, not XP Pro. The only other thing it says is (build 7601).
Under drives, it says and before that, HL-DT-ST CDRW/DVD GCCH30N ATA Device {optical drive}.
There is not a separate mention of "Drivers".
Also - Intel(R) Q35 Express Chipset Family{Display Adapter}(2X)

I have a Nvidia driver I could install if that would help. I got it quite some time ago but maybe? It's a 6200 I think. (If not for the Nancy Drew Games - then maybe other less demanding ones?


Last edited by kdj; 01/26/16 09:34 PM.
Re: Game will not install [Re: kdj] #1052061
01/26/16 10:14 PM
01/26/16 10:14 PM
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Draclvr Offline
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But does it specify WHAT operating system? Vista? Windows 7? I looked up build 7601 and it says it might be Windows 7. Since this quite an old computer, it may have been upgraded from XP or Vista at some time.

That Q35 Express Chipset is your integrated video... which will not play either of those Nancy Drew games.

A driver is a bit of computer code which allows your devices to communicate with the operating system. It is not a piece of hardware.

Do you mean you have an Nvidia video card? Some of these old Dell office computers were slim lines and it's hard to know if another card could be installed. The one Optiplex I worked on a long time ago had a 150 watt power supply, so if that's the case, the power supply probably would also need to be upgraded. As I remember, the motherboard had such old sockets for RAM, I couldn't even upgrade the memory without paying out the wazoo for RAM that is no longer manufactured.

It's really questionable to try to upgrade such an old computer. I'm afraid if you can't get a new computer, you will be relegated to old games. Which is not necessarily a bad thing!


Once again, weeds are my life!
Re: Game will not install [Re: kdj] #1052062
01/26/16 10:25 PM
01/26/16 10:25 PM
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kdj Offline OP
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Yes. Windows 7.
I suspected that there would not be a way to resolve this.
Old games are fine,
however, if you can spare more advice, IF I were to shop for a pc gaming computer, and not go broke, what requirements would I have to have for current point and click games? I really do not want to remain in the dark ages! Love these games!
Thank you so much for your time and advice!

Re: Game will not install [Re: kdj] #1052065
01/26/16 10:38 PM
01/26/16 10:38 PM
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Near St. Louis, MO
Draclvr Offline
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It would all depend on what your budget is! As an example, if you had eCollegePC build you a custom gaming computer (they can generally build one for nearly as cheap as if you did it yourself, this would be a good mid-range computer for adventure games. This one comes to $858 with free shipping. This also assumes you would use your old monitor, keyboard and mouse. I put in Windows 10, but if you want to play both old and new games, you can still put Windows 7 on this computer. Microsoft will only be supporting Windows 7 until 2020 though.

Intel Core i5-4590 3.3Ghz 6MB Cache Quad-Core
Stock Intel LGA1150 Heatsink and Fan
ASROCK H81M-HDS (Intel H81, HDMI, PCI-E, 4xSATA, 2xDDR3)
8GB (4GBx2) PC3 12800 DDR3 1600Mhz Memory Lifetime Warranty
1TB 7200RPM 64MB Cache SATA3 6Gbps Western Digital Blue
24X LG SATA Dual Layer DVD /-RW/CDRW
2GB GeForce GTX 750 Ti GDDR5 PCI-E DVI/HDMI (Major Brand)
Microsoft Windows 10 Home 64bit (Includes DVD + COA)
Fractal Design Core 1100 Mini (2 5.25, 2 3.5) Fan, Audio/USB 3.0
430watt EVGA 100-W1-0430-KR 80 PLUS CERTIFIED
Onboard 1Gbit LAN included
Onboard HD 7.1 Sound included
120mm Case Fan
Wires and Cables ran behind case and tied up for maximum airflow
3 Year Parts and Labor Warranty


Once again, weeds are my life!
Re: Game will not install [Re: kdj] #1052067
01/26/16 10:52 PM
01/26/16 10:52 PM
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Posts: 456
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kdj Offline OP
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Worth saving for! Thank you for all of your advice and time!
Best wishes!

Re: Game will not install [Re: kdj] #1052068
01/26/16 10:54 PM
01/26/16 10:54 PM
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Posts: 20,115
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Draclvr Offline
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Something to think about anyway!


Once again, weeds are my life!
Re: Game will not install [Re: Draclvr] #1052178
01/27/16 01:47 PM
01/27/16 01:47 PM
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Originally Posted By: Draclvr
Microsoft will only be supporting Windows 7 until 2020 though.

But by 2020, you'll probably be needing a new computer anyway -- at least to play the latest 2020 games.
And it's not like Windows 7 will stop working in 2020.

Re: Game will not install [Re: kdj] #1052192
01/27/16 03:41 PM
01/27/16 03:41 PM
Joined: Jun 2005
Posts: 20,115
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Draclvr Offline
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Exactly...


Once again, weeds are my life!
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