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Can someone help me get in touch with Origin? #1061011
03/29/16 12:47 PM
03/29/16 12:47 PM
Joined: Nov 2000
Posts: 8,160
B.C. Canada
hagatha Offline OP
BAAG Specialist
hagatha  Offline OP
BAAG Specialist

Joined: Nov 2000
Posts: 8,160
B.C. Canada
For some reason Origin is rejecting my password when I try to log in. It's the same password I have always used.

Normally, on one of these websites, there is a link to click if you cannot remember your password. Unfortunately, on the Origin site, this link does not work. It simply sends me back to the log in page.

Because I cannot log in, I have no way of contacting Origin to find out what the problem is.

This means I no longer have access to several hundred dollars worth of games.

This is ridiculous. There HAS to be a way to get in touch with these people.

Can someone PLEASE help me?


I think I'm quite ready for another adventure.
Re: Can someone help me get in touch with Origin? [Re: hagatha] #1061012
03/29/16 12:51 PM
03/29/16 12:51 PM
Joined: Jul 2000
Posts: 48,417
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,417
near Yosemite
Take a look at this thread. There are some suggestions there, as well as one poster giving Origin's phone number (although I sure hope it doesn't have to come to that).

Re: Can someone help me get in touch with Origin? [Re: hagatha] #1061019
03/29/16 01:43 PM
03/29/16 01:43 PM
Joined: Jun 2005
Posts: 20,115
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,115
Near St. Louis, MO
I just logged in at "Origin Powered by EA Games" without any problems. I haven't logged in for at least a few years... I use a password manager and just let it log me in. I then logged out and clicked on the "forgot my password" link and it also worked.

Reboot and try again? Just grasping at straws here!


Once again, weeds are my life!
Re: Can someone help me get in touch with Origin? [Re: hagatha] #1061030
03/29/16 03:29 PM
03/29/16 03:29 PM
Joined: Jun 2013
Posts: 205
Finland
T
TJL Offline
Settled Boomer
TJL  Offline
Settled Boomer
T

Joined: Jun 2013
Posts: 205
Finland
Hi hagatha,

is it long time you last used Origin?

Some time ago I had similar problem with Uplay when a game from Steam needed also registering to Uplay but installed an old version. I was sure I already had a Uplay account but it didn't work and neither was I able to get a password reset mail. Updating Uplay from their site solved the problem.

Try updating your Origin.

Timo

Re: Can someone help me get in touch with Origin? [Re: hagatha] #1061035
03/29/16 04:37 PM
03/29/16 04:37 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
One other thought that might have happened (since it does happen here a lot) - your e-mail address they use to contact you might not be updated.

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