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GRIM FANDANGO REMASTERED #1063770
04/20/16 02:11 PM
04/20/16 02:11 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline OP
Settled Boomer
BubbaJake  Offline OP
Settled Boomer

Joined: Jun 2007
Posts: 890
Illinois
I have a dislocated shoulder with broken arm, so typing is hard. Forgive me. I have
HP p7 premium 64 bit
AMD A6-3620 APU Radeon HD graphics
dual core w/8GB mem.
When Manny gets message he disappears, then everyone goes. Voices, sounds, other graphics great. I like seeing Manny and others.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1063789
04/20/16 03:48 PM
04/20/16 03:48 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Your video card might not be good enough for the remastered version.

According to the GOG site you need an ATI Radeon HD 4650
and you said you have a Radeon HD 3620.

If someone reading this has played the Remastered Grim Fandango with the Radeon HD 3620, please let us know what version of the video drivers you used.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1063790
04/20/16 03:54 PM
04/20/16 03:54 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline OP
Settled Boomer
BubbaJake  Offline OP
Settled Boomer

Joined: Jun 2007
Posts: 890
Illinois
Ok, didn't see that. Will request a refund. Not changing the PC for this. Thanks.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1064754
04/28/16 12:13 PM
04/28/16 12:13 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline OP
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BubbaJake  Offline OP
Settled Boomer

Joined: Jun 2007
Posts: 890
Illinois
This is what GoG gave to get Grim Fandango Remastered on the WIN 7 to run:Please follow these troubleshooting steps:
1) Please make sure that you use "Run as Administrator" to install and to start the game (right-click on the shortcut or setup file and select "Run as Administrator"). If you are using Galaxy, then make sure to run Galaxy as Administrator.

2) Please reinstall the game AND add it to your anti-virus/firewall software's exception/trusted list. Simply disabling firewall or AV software could not be enough, since some of these software are running still in background or in services list. If you are using Galaxy, then please add Galaxy as well.

3) Reinstall the June 2010 DirectX runtime package. You can find the archive file containing the 2010 package installation files here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109

You will have to extract the files into some folder, then open that folder and launch the DXSETUP.exe file in order to proceed with the installation.

After that please download and install DirectX Web Installer:
https://www.microsoft.com/en-gb/download/details.aspx?id=35&e6b34bbe-475b-1abd-2c51-b5034bcdd6d2

Please have in mind that this will only add DirectX 9.0c to available pool of DirectX libraries, and it will not overwrite your other versions. Some games are not able to utilize newer DirectX libraries, and they require DirectX 9.0c.

4) Please update your graphics device drivers (please use stable drivers, because we are unable to support beta drivers, do not use auto-detect tool):
http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

5) Please reinstall both Visual C++ 2010 SP1 Redistributable Packages:
x86:
http://www.microsoft.com/en-us/download/details.aspx?id=8328
x64:
http://www.microsoft.com/en-us/download/details.aspx?id=13523

6) Maybe you have some settings forced on your graphics device in Catalyst Control Center. If so then try to reset them:
I) Right-click on your desktop and select Catalyst Control Center.
II) Click on the "Preferences".
III) From down list select "Restore Factory Defaults" and accept it.
They were AWESOME for me and gave me a refund for another game.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1064760
04/28/16 01:14 PM
04/28/16 01:14 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Originally Posted By: BubbaJake
This is what GoG gave to get Grim Fandango Remastered on the WIN 7 to run:Please follow these troubleshooting steps:

Well, Windows 7 was never the problem.
The Radeon HD 3620 was the problem.

Quote:
They were AWESOME for me and gave me a refund for another game.

Yes, they do refund when you can't get a game working.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1064808
04/28/16 11:57 PM
04/28/16 11:57 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline OP
Settled Boomer
BubbaJake  Offline OP
Settled Boomer

Joined: Jun 2007
Posts: 890
Illinois
I didn't really try to get it to run after problems with Microsoft and the directX 11 I couldn't find. I have a dislocated shoulder and broken arm with a lot of pain making gaming very difficult and unpleasant now. I told them that and within a short period the refund was there.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1064811
04/29/16 12:35 AM
04/29/16 12:35 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
I hope you feel better soon.
Take care of your arm.

Re: GRIM FANDANGO REMASTERED [Re: BubbaJake] #1064888
04/29/16 01:45 PM
04/29/16 01:45 PM
Joined: Jun 2007
Posts: 890
Illinois
BubbaJake Offline OP
Settled Boomer
BubbaJake  Offline OP
Settled Boomer

Joined: Jun 2007
Posts: 890
Illinois
Thank you, Jenny, for well wishing and for your info on the game. Doing my best.

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