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Humble Bundle/ games not received #1067865
05/23/16 05:23 PM
05/23/16 05:23 PM
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Terri824 Offline OP
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Hi. I purchased some games from Humble Bundle and have written to them several times. All I get in return is a form email and this is not helping at all. I have also sent the list of transaction numbers with the cost and that has not helped. One of the games, Gone Home was 80% off and was only $3.99, now I wonder if that was in error, but the least they could have done was say it was listed at that price in error. I have this feeling they never even look at the emails.
I see my only recourse to be with PayPal and asking for a credit/refund. If this is the case, I think I'm done with Humble Bundle. Any other ideas.
Thanks,
Terri


When you live in the past, it costs you the present.
Re: Humble Bundle/ games not received [Re: Terri824] #1067867
05/23/16 05:36 PM
05/23/16 05:36 PM
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Posts: 40,644
southeast USA
Jenny100 Offline
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If you log into your Humble account at humblebundle.com, do you see the games listed there?
Mine are under the Library "tab."


Re: Humble Bundle/ games not received [Re: Terri824] #1067887
05/23/16 08:56 PM
05/23/16 08:56 PM
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Chicago
oldbroad Offline
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Check under the "purchases" tab also, not just library. Most of mine don't show under library.

Hope you find them.

Re: Humble Bundle/ games not received [Re: Terri824] #1067903
05/23/16 10:47 PM
05/23/16 10:47 PM
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Terri824 Offline OP
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Terri824  Offline OP
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I've looked under both, not there. I did get an email earlier, so surprised, it was from a real person. They're asking for more information so I'll get to that tomorrow. I appreciate your input.

Thanks,
Terri wink


When you live in the past, it costs you the present.
Re: Humble Bundle/ games not received [Re: Terri824] #1067970
05/24/16 10:33 AM
05/24/16 10:33 AM
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mj2c Offline
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Also look under Keys. I found some games there that I hadn't activated because they were added after I had bought the bundles.

Ive also got Murdered Soul Suspect on there which I havent redeemed as I already have it. If anyone knows if and how I can gift it then someone here can have it

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