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How much info is needed? #1068969
06/01/16 01:48 AM
06/01/16 01:48 AM
Joined: Feb 2006
Posts: 2,249
Delaware
Tracy Offline OP
Addicted Boomer
Tracy  Offline OP
Addicted Boomer

Joined: Feb 2006
Posts: 2,249
Delaware
Hi everyone. I was thinking about posting about a game here in the Glitches section, and I wanted to find out how much info you guys need when we post about our computer specs? I have Belarc ansd it's great, but I tend to copy and paste ALL of the info and I think I go overboard with it whenever I post, so I wanted to find out exactly which specs are the ones you need to troubleshoot game issues.

Thanks so much!
Tracy. : )


“It is never too late to be what you might have been.”
― George Eliot
Re: How much info is needed? [Re: Tracy] #1069029
06/01/16 09:50 AM
06/01/16 09:50 AM
Joined: Jun 2005
Posts: 20,093
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
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Joined: Jun 2005
Posts: 20,093
Near St. Louis, MO
DXDIAG is also good information. Just type DXDIAG in your search and click on DXDIAG. What helps is operating system, RAM, processor and most importantly the video card or chip. If you have a brand name computer, sometimes we can look up your specs if you provide the brand and model name or number.

Belarc is great, but it also provides EVERYTHING on and connected to your computer - like you say, waaaay too much information! We can wade through it and find what is needed though.


Once again, weeds are my life!
Re: How much info is needed? [Re: Tracy] #1069052
06/01/16 12:34 PM
06/01/16 12:34 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
If you look at system requirements for a game, look at the type of things they list.

For example, from the GOG page for the game SOMA at https://www.gog.com/game/soma

Originally Posted By: GOG
Minimum system requirements - Windows: Windows 7 (64-bit) or later
Processor: Core i3 / AMD A6 2.4Ghz
Memory: 4 GB RAM
Graphics: NVIDIA GeForce GTX 260 / AMD Radeon HD 5750. OpenGL 3.3
Hard Drive: 25 GB available space
Additional Notes: Integrated Intel graphics are not supported. They should work (Intel HD 4000-series or better), but with issues.

Recommended system requirements - Windows: Windows 7 (64-bit) or later
Processor: Core i5 / AMD FX 2.4Ghz
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 480 / AMD Radeon HD 5970. OpenGL 3.3
Hard Drive: 25 GB available space
Additional Notes: Integrated Intel graphics are not supported. They should work (Intel HD 4000-series or better), but with issues.


So mostly what we need is:

Windows version (XP, Vista, Win7/8/8.1/10)
Processor
Memory (RAM)
Video card
(graphics card or adaptor) (if possible the exact model rather than the "series")

Also good to know is.... Whether it's a laptop or not

Laptop video cards tend to be less powerful than the desktop equivalent, and laptops that use Nvidia often use what's called "Optimus" graphics, which is actually an Nvidia chip on top of Intel graphics. Optimus causes problems with some games -- especially older implementations of Optimus.

We need to check that your computer meets the "Recommended" specs as well as the "Minimum" specs. If it meets "Minimum" but not "Recommended" you may be able to fix a problem by turning down game options (if the game offers them). We may also need to ask Google if there are known problems with the game using your particular video card.

IMO utilities like BelArc and speccy are easier to use than dxdiag.
For one thing, they're more apt to list your exact video card model than just the "series"
***screenshot of speccy***

Speccy is from the makers of ccleaner
https://www.piriform.com/speccy

Inferno used to like the BelArc Advisor, and listed it under "Send Me Your Specs" as the utility to use to gather specs.
***Web Archive of Inferno's site***

Re: How much info is needed? [Re: Tracy] #1069268
06/02/16 04:25 PM
06/02/16 04:25 PM
Joined: Feb 2006
Posts: 2,249
Delaware
Tracy Offline OP
Addicted Boomer
Tracy  Offline OP
Addicted Boomer

Joined: Feb 2006
Posts: 2,249
Delaware
Ah! Thanks so much, Draclvr and Jenny! I had no idea how much or what info to get and always meant to ask! lol

Tracy


“It is never too late to be what you might have been.”
― George Eliot
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