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MCF Dire Grove CE #1069863
06/07/16 03:41 PM
06/07/16 03:41 PM
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The game installs and is activated but it will not launch on Win 10. Anyone else have this problem? Wondering if the game that is being offered on BF site currently will work. Thanks for your help.

Re: MCF Dire Grove CE [Re: Bru27] #1069868
06/07/16 04:19 PM
06/07/16 04:19 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
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I am assuming you got the game from Big Fish? I am seeing quite a few posts in the technical forum for the game where Windows 10 users are saying they can't get the game to launch and run properly. I have no idea if there will be a fix for this or if there is a solution to the problem.

If you got the game from Big Fish, I would write to Customer Support. They may not be able to help you get the game running, but I am sure they would give you a code for a different CE instead if they cannot.

I googled the problem, and another site that sells the game says that it is not compatible with Windows 10.

Re: MCF Dire Grove CE [Re: Bru27] #1069869
06/07/16 04:22 PM
06/07/16 04:22 PM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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The version of Dire Grove listed on Big Fish at
http://www.bigfishgames.com/games/5260/mystery-case-files-dire-grove-collector/?pc

does not list Windows 10. That may just mean they haven't got around to testing it.

Have you tried running the exe using compatibility mode?
You will have to set your File Options to display hidden files and folders in order to see the game exe because Big Fish makes it a hidden file.

Here are instructions on how to display hidden files and folders --
http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

EDIT --

Looks like Marian posted while I was typing.
I'd still try the version you have with compatibility mode.

Re: MCF Dire Grove CE [Re: Jenny100] #1069874
06/07/16 05:15 PM
06/07/16 05:15 PM
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I have moved this over to Glitches, as this is a discussion of technical problems.

I would like to think that there might be a workaround for this problem that no one has figured out yet.

Re: MCF Dire Grove CE [Re: Bru27] #1069884
06/07/16 06:17 PM
06/07/16 06:17 PM
Joined: Jun 2005
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Draclvr Offline
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I own this game and just checked. It was already installed on my Windows 10 system, but it will not launch on mine either.

I tried the .exe file and the Troubleshooting option to allow me to run compatibility mode is not availabe.


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Bru27] #1069886
06/07/16 06:30 PM
06/07/16 06:30 PM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Does the compatibility tab not show up when you right-click the "hidden" game exe and choose Properties?

Re: MCF Dire Grove CE [Re: Bru27] #1069905
06/07/16 09:50 PM
06/07/16 09:50 PM
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I went back and tried again - I had mistakenly clicked on the "launch" file. When I right clicked on the correct application file, I got the compatibility trouble shooter. I let it pick the compatibility mode and then the game launched just fine.

Go to your Program Files x86 and find the game folder. Open it and right click on the application file and the select Troubleshoot Compatibility and follow the prompts.

EDIT: Well, that didn't work either. When I went back to run the program from the game icon, it wouldn't work. And when I tried the Troubleshooter, it wouldn't work the second time.


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Draclvr] #1069908
06/07/16 10:05 PM
06/07/16 10:05 PM
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near Yosemite
Marian Offline
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Well, that's odd. sherlock

Re: MCF Dire Grove CE [Re: Bru27] #1069918
06/07/16 11:50 PM
06/07/16 11:50 PM
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Yes, very strange.
Maybe business as usual with Windows 10 though.

Re: MCF Dire Grove CE [Re: Bru27] #1069927
06/08/16 04:43 AM
06/08/16 04:43 AM
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This is a problem for a lot of people

Dire Grove forums

It seems that BFG is not concerned that the game can't be played on W10.

Re: MCF Dire Grove CE [Re: Bru27] #1069958
06/08/16 11:26 AM
06/08/16 11:26 AM
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I'm going to uninstall the game and redownload and install and see if I can't recreate the compatibility troubleshooting that worked - albeit momentarily. One thing I notices is that the application file was renamed to MCF6 and then compatibility stopped working. When I let compatibility do it's thing, it chose the Vista OS. I'll post back and let you know what happens.

I have dozens of games from BFG, some already installed when I did the upgrade and many that I've downloaded and installed since then. This is the first one that has issues. I'd be curious to know just what it is in Windows 10 that causes that particular game to be incompatible.


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Bru27] #1069960
06/08/16 11:27 AM
06/08/16 11:27 AM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Maybe Big Fish isn't able to fix the problem.
Most of the game series originally created by Big Fish Studios have been farmed out overseas in recent years. They may no longer have the manpower to fix problems like this.

Re: MCF Dire Grove CE [Re: Bru27] #1069961
06/08/16 11:36 AM
06/08/16 11:36 AM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Offline
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I'm going to uninstall the game and redownload and install and see if I can't recreate the compatibility troubleshooting that worked - albeit momentarily. One thing I noticed is that the application file was renamed to MCF6 and then compatibility stopped working. When I let compatibility do it's thing, it chose the Vista OS. I'll post back and let you know what happens.

I have dozens of games from BFG, some already installed when I did the upgrade and many that I've downloaded and installed since then. This is the first one that has issues. I'd be curious to know just what it is in Windows 10 that causes that particular game to be incompatible.

EDIT: Well, I have no way to explain this. I uninstalled the game - did not do anything else - downloaded and reinstalled. Game started up right away and I played and exited twice, each time with no problems.

Last edited by Draclvr; 06/08/16 05:00 PM.

Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Bru27] #1070065
06/09/16 02:51 PM
06/09/16 02:51 PM
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I wasn't so lucky, compatibility mode does not help the situation; not on Vista, XP, Win 7 nor Win 8. Neither does uninstalling and reinstalling. Maybe the version of Win 10 has something to do with it and that is why you can run it It is too bad that such a good game has to be trashed. Love BF. They are good on giving you free games, but not that good on fixing problems with games. Thanks everybody for your help.

Re: MCF Dire Grove CE [Re: Bru27] #1070066
06/09/16 02:54 PM
06/09/16 02:54 PM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Might also have to do with immature video drivers and Windows 10 forcing them on you just because they're "newer."

Re: MCF Dire Grove CE [Re: Bru27] #1070072
06/09/16 03:52 PM
06/09/16 03:52 PM
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I agree, but then how come Draclvr got the game to run?

Re: MCF Dire Grove CE [Re: Bru27] #1070076
06/09/16 04:17 PM
06/09/16 04:17 PM
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Draclvr Offline
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I do have my Windows 10 set to NOT get any driver updates from Windows 10. I only update my Nvidia video card from Nvidia.


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Bru27] #1070079
06/09/16 04:56 PM
06/09/16 04:56 PM
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How do you do that? I have the "notify me for restart" set, and NOT to install other MS products during update. Is that enough?

Re: MCF Dire Grove CE [Re: Bru27] #1070082
06/09/16 05:58 PM
06/09/16 05:58 PM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Originally Posted By: Bru27
I have the "notify me for restart" set, and NOT to install other MS products during update. Is that enough?

That's not the same thing.
"Other MS products" may mean things like updates for MS Office, but Office updates aren't the same as drivers.

Here are a couple of websites that show how to disable updating of drivers.
http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10
http://www.makeuseof.com/tag/take-back-control-driver-updates-windows-10/

Before you uninstall your current driver, be sure you have a better driver downloaded to replace it.

Re: MCF Dire Grove CE [Re: Bru27] #1070179
06/10/16 01:41 PM
06/10/16 01:41 PM
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No, it's not the same thing. Thanks for the links. I've set it to NOT receive updates. I have a nvidia GT 630, driver version 368.22 on Win 10 Home Edition upgraded from Win 7. Game still not working. I've been on Dire Grove blogs and it seems it's a mixed bag. Frustrating!

Re: MCF Dire Grove CE [Re: Bru27] #1070180
06/10/16 01:47 PM
06/10/16 01:47 PM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Maybe Draclvr can tell us what version of the Nvidia drivers are working for her with this game.

Not receiving driver updates when your current driver version isn't working won't help anything. You need to install the working version before you see improvement.

Re: MCF Dire Grove CE [Re: Bru27] #1070199
06/10/16 05:58 PM
06/10/16 05:58 PM
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Near St. Louis, MO
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Driver was 358.91 from about 6 months ago. I am updating today to 368.39.


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Draclvr] #1070273
06/11/16 10:33 AM
06/11/16 10:33 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Originally Posted By: Draclvr
Driver was 358.91 from about 6 months ago. I am updating today to 368.39.

Does the new driver work with Dire Grove?
Or should Bru27 go back to the old 358.91 driver?

Re: MCF Dire Grove CE [Re: Bru27] #1070291
06/11/16 12:16 PM
06/11/16 12:16 PM
Joined: Jun 2005
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I started the game this morning for my grandson and it's working just fine with the new driver.

It perplexes me that I had the same issues with it launching a box to the taskbar with nothing but the game icon and an "X" to close the box, had a brief success with compatibility set to Vista using the "test" button, then back to the same thing when I tried to launch from the game icon or from the .exe file in the game folder. But when I uninstalled, redownloaded and reinstalled, the game worked without even using compatibility. My old game saves and profile were there of course. Puzzling...


Gardens put to bed for the winter. Time for some gaming!
Re: MCF Dire Grove CE [Re: Bru27] #1070365
06/12/16 09:12 AM
06/12/16 09:12 AM
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Puzzling and spooky!

Re: MCF Dire Grove CE [Re: Bru27] #1071553
06/21/16 09:49 PM
06/21/16 09:49 PM
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I sent a couple of emails to BF and today they issued me a refund and more or less told me that there is nothing can do to get it to run on Windows 10. I guess those that got it to run were just lucky.I have the disc and my old trusty Windows XP to replay it. I love that game and in my opinion it is one of the best games BF has ever produced.


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
Re: MCF Dire Grove CE [Re: lexxy] #1071559
06/21/16 10:18 PM
06/21/16 10:18 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
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I'm glad you can replay it on your Windows XP. wave

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