GAMEBOOMERS provides you with all the latest PC adventure computer games information, forum, walkthroughs, reviews and news.

GB Reviews

Latest & Upcoming Adventure Games

GB Annual Game Lists

GB Interviews

BAAGS

GB @ acebook

About Us

Walkthroughs

free games galore

Game Publishers & Developers

World of Adventure

Patches

GB @ witter

GameBoomers Store

Print Thread
Page 1 of 2 1 2
GOG #1086248
10/17/16 02:59 PM
10/17/16 02:59 PM
Joined: Sep 2000
Posts: 1,833
Edmonton, Alberta Canada
judith Offline OP
Addicted Boomer
judith  Offline OP
Addicted Boomer

Joined: Sep 2000
Posts: 1,833
Edmonton, Alberta Canada
Did you get an email from GOG about a two step log in? I don't want to click on it in case it's not from them.


A balanced diet is a cookie in each hand.
Re: GOG [Re: judith] #1086249
10/17/16 03:01 PM
10/17/16 03:01 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
I received this email, and as far as I know it's definitely legit.

Here is the GOG page that provides information about it.

Re: GOG [Re: Marian] #1086251
10/17/16 03:10 PM
10/17/16 03:10 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
I haven't received an email from them but earlier I went to GOG and typed in the wrong password (in a fit of mindlessness) and then when I typed in the correct one, afterwards, I was asked to do the "Are You a Robot" test !!

Gave me quite a shock shocked

So I'll use your link, now Marian, thank you, and go see what's what lol


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086252
10/17/16 03:11 PM
10/17/16 03:11 PM
Joined: Sep 2000
Posts: 1,833
Edmonton, Alberta Canada
judith Offline OP
Addicted Boomer
judith  Offline OP
Addicted Boomer

Joined: Sep 2000
Posts: 1,833
Edmonton, Alberta Canada
Thanks Marian; I guess we just have to wait until they send us the 4 digit code.


A balanced diet is a cookie in each hand.
Re: GOG [Re: judith] #1086253
10/17/16 03:13 PM
10/17/16 03:13 PM
Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
Yes, I got an email too.


Don't feed the Trolls
Re: GOG [Re: BrownEyedTigre] #1086256
10/17/16 03:17 PM
10/17/16 03:17 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
If you choose Account at the top of a GOG page, then go to Orders and Settings, then go to Login and Security, you can see the two-step login and choose to enable/disable it. Disable is not recommended if you wish to have maximum security for your account.

Re: GOG [Re: Marian] #1086268
10/17/16 04:33 PM
10/17/16 04:33 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
Well, What a big flop !! eek

I enabled the new maximum security procedure as per the instructions and was promptly sent an email bearing my "code" but when I used the code I was told it was incorrect think

So I tried again and was told it was incorrect a second time woozy

Then I was warned that four incorrect attempts was IT !!!!

So now I have a customer support query active rolleyes


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086269
10/17/16 04:50 PM
10/17/16 04:50 PM
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Starcom Offline
Addicted Boomer
Starcom  Offline
Addicted Boomer

Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Hi Mad,
It is weird that you already received the Code, according to the Email I received it is only supposed to start on Oct 24th, unless there are different dates for different regions, countries... Anyway, maybe that is why you got the error message...

Re: GOG [Re: Starcom] #1086376
10/18/16 12:42 PM
10/18/16 12:42 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
I have no idea Starcom, what's going on, but I am at present still exchanging emails with someone from GOG Support in the hopes of getting it sorted.

So far, however, I am still a most Unhappy Bunny frown


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086412
10/18/16 05:31 PM
10/18/16 05:31 PM
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Starcom Offline
Addicted Boomer
Starcom  Offline
Addicted Boomer

Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Well Mad, I hope they Solve your problem ASAP, I hate seeing you as an "Unhappy Bunny"

Good luck and Keep us posted

Re: GOG [Re: Starcom] #1086436
10/19/16 03:40 AM
10/19/16 03:40 AM
Joined: Jan 2006
Posts: 944
Wales
meryl Offline
Settled Boomer
meryl  Offline
Settled Boomer

Joined: Jan 2006
Posts: 944
Wales
I, too, received this email but have done nothing about it so far. I think I'll wait until your situation is sorted out Mad as I'm from the same area. confused

Re: GOG [Re: judith] #1086469
10/19/16 10:15 AM
10/19/16 10:15 AM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
I'm doing like they said and waiting until October 24th.


Gardens put to bed for the winter. Time for some gaming!
Re: GOG [Re: Draclvr] #1086476
10/19/16 11:35 AM
10/19/16 11:35 AM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
I've never received the email some of you have described. My mess started just from trying to log-in - as I said in my earlier post woozy

At the moment I am still in email contact with GOG Support but when the matter gets resolved I'll certainly be shouting about it from the roof tops whistle


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086479
10/19/16 11:52 AM
10/19/16 11:52 AM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Mine went straight to my ISP spam filter. But I check it several times a day and found it right away.


Gardens put to bed for the winter. Time for some gaming!
Re: GOG [Re: judith] #1086483
10/19/16 12:36 PM
10/19/16 12:36 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Offline
Graduate Boomer
oldbroad  Offline
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
I think I misread your post too Mad. So, after you were given the "are you a robot" test, you did get into GOG? And then enabled the security procedure? If that is the case, it would seem that's the problem because the email that you didn't receive says that they will enable it (not us). We can stop it before 10/24 from being enabled (I didn't follow the link to find out how) or disable it after 10/24. Maybe your problem will straighten itself out on 10/24 if GOG doesn't get around to helping you first.


Two-step login will be enabled on your account, on October 24th



On October 24th, we will start enabling Two-step login on all current accounts, with a goal to increase your account’s security. Once enabled, the first time you log in from a new device or network, we will send you an email with a unique code, which must be entered in order to proceed. If you’re using GOG mostly from home or work, you should only be required to use the Two-step code very rarely.



Our Two-step login process is very user-friendly, so we suggest that you give it a try, but if you do not wish to use it for some reason, click this link (before October 24th) or disable it in your Account Settings (after October 24th). However, we strongly discourage this, so please be aware that you would be doing this at your own risk.



To learn more about Two-step login and how it increases account security, please consult this FAQ.


Last edited by oldbroad; 10/19/16 12:37 PM.
Re: GOG [Re: judith] #1086492
10/19/16 01:50 PM
10/19/16 01:50 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
My Humble account does this and it's a &^#$%! nuisance.
Apparently whatever method they're using to identify your computer involves something that is foiled by anti-tracking settings. It probably involves accessing browser cookies.

Whenever I try to log in at Humble, it gives me the same BS about "a different computer" and sends me an email with the code. This email is often delayed 5 minutes or more. I've had the code resent multiple times, only to have them all appear at once about 10 minutes later. Having to wait this long to log in is ridiculous.

This "two-step" authentication is not real two-factor authentication, which would require a combination of "what you know" (password or code) and "what you have" (a USB key or dongle) or "who you are" (iris scan or at least a fingerprint). Two "what you knows" are not two-factor.

Apparently GOG will allow you to opt out of this.
I haven't been able to find settings to "opt out" of it in Humble.

If you want to know more about "two-step" vs. "two-factor" authentication, here are a couple of links
http://lifehacker.com/the-difference-between-two-factor-and-two-step-authenti-1787159870
http://security.stackexchange.com/questi...re-a-difference

Re: GOG [Re: judith] #1086498
10/19/16 02:41 PM
10/19/16 02:41 PM
Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
Since this isn't "game related" and becoming more technical I will move this to Glitches.


Don't feed the Trolls
Re: GOG [Re: BrownEyedTigre] #1086517
10/19/16 04:35 PM
10/19/16 04:35 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
Thanks, BrownEyedTigre smile

Draclvr.
I check my Junk/Spam folders daily. The email has never been there. It has never been sent to me duh

oldbroad.
Yes. I did get into my account that day but only far enough to "enable" the new recommended log-in" procedure - which was the first thing I encountered.
How I now wish I had completely ignored it !!!!
Since then I haven't been able to access my account at all because the site doesn't recognise ANY of the myriad different security codes I have been sent.

Jenny100.
Oh, I'm aware I can disable the new log-in procedure but I need to get into my account to do so and at the moment I'm still jumping through whatever hoops I am sent - in order to try and GET in rolleyes


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086526
10/19/16 05:12 PM
10/19/16 05:12 PM
Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Draclvr Online content
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Online Content
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,011
Near St. Louis, MO
Sounds like you have covered all the bases and are now at their mercy!


Gardens put to bed for the winter. Time for some gaming!
Re: GOG [Re: judith] #1086536
10/19/16 07:59 PM
10/19/16 07:59 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Sorry Mad.
I thought you'd gotten in.
I don't think anyone except GOG can help you if you can't get in.
I hope we don't all have this problem with being locked out on October 24.

Re: GOG [Re: judith] #1086539
10/19/16 08:09 PM
10/19/16 08:09 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Offline
Graduate Boomer
oldbroad  Offline
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
Amen to that Jenny. It's making me feel like following their link to block it but really, I don't want to touch anything in there in case I make something bad happen.

Mad, I sure hope they get you back in your account soon! Just the thought of not being able to access my GOG, Steam, or Big Fish games really upsets me.

Re: GOG [Re: oldbroad] #1086549
10/19/16 10:46 PM
10/19/16 10:46 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
Hi.

Well a little earlier I was asked to supply a different email address (I was told "temporarily") and a PayPal ID Transaction detail - so I'm hoping complying with that request is going to speed things up.

And I, too, hope none of you have problems when the 24th arrives !!

Cheers.

Mad slapforehead


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086552
10/19/16 11:47 PM
10/19/16 11:47 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Offline
Graduate Boomer
oldbroad  Offline
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
A PayPal ID Transaction detail? Do you make your purchases with PayPal and this is to prove your purchases? Or else, what is this?

Re: GOG [Re: oldbroad] #1086621
10/20/16 12:06 PM
10/20/16 12:06 PM
Joined: Nov 2000
Posts: 34,316
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,316
United Kingdom
Because I was asked to use an alternative email address, the PayPal info was a requisite for confirmation of my identity.
[I do sometimes purchase games from GOG using PayPal.]

However, when directed by GOG Support to log in using the alternative email address I was refused entry because my password was incorrect.
So I reset my password, got it accepted, and tried to log in again.

Failure !!!!

After getting past the entering of my email address and new password, I was then asked to enter a dratted security code !!!! AGAIN !!!!

So now I'm waiting for GOG to respond with yet more advice smashpc


Time : The Most Precious Commodity
Re: GOG [Re: judith] #1086662
10/20/16 09:10 PM
10/20/16 09:10 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Offline
Graduate Boomer
oldbroad  Offline
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
What an ordeal. I am so sorry for you!

sad

The reason I asked about the PayPal thing is that I don't have a PayPal account so it is not something I'd be able to furnish if asked for.

Last edited by oldbroad; 10/20/16 09:22 PM.
Page 1 of 2 1 2
Previous Thread
Index
Next Thread

Moderated by  Draclvr 

Who's Online Now
0 registered members (), 77 guests, and 0 spiders.
Key: Admin, Global Mod, Staff, Mod
Newest Members
PierreLombardo, Dux, WillPowerGoat, Ebalon, J7769mon
9388 Registered Users
Powered by UBB.threads™