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#1135254 - 12/14/17 09:36 PM Downloading games from Big Fish
linda333 Offline
Addicted Boomer

Registered: 02/14/06
Posts: 1220
Loc: Canada
I have been playing games from Big Fish for a few years now and never had a problem downloading any of their games. Today however I tried to download two games I recently purchased and they refused to download. The Big Fish window appeared with an ad for a game on sale but the queue said they were no games downloading. I tried twice but still can't get the games to even show I want to download them. Just says no games in download queue at all. I have e-mailed Big Fish but thought someone may be able to tell me what may be wrong here. Thank you for any in put.

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#1135255 - 12/14/17 09:48 PM Re: Downloading games from Big Fish [Re: linda333]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 33296
Loc: near Yosemite in California
And there's no error message of any kind? Sometimes with problems such as this it will say something like error message 1404, for example.

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#1135256 - 12/14/17 09:49 PM Re: Downloading games from Big Fish [Re: Marian]
linda333 Offline
Addicted Boomer

Registered: 02/14/06
Posts: 1220
Loc: Canada
No there is no message at all. It goes to the screen that usually shows your download queue but there is nothing in the queue.....

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#1135257 - 12/14/17 09:54 PM Re: Downloading games from Big Fish [Re: linda333]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 33296
Loc: near Yosemite in California
Sorry about your problem - that's frustrating. Maybe someone here will have a useful suggestion for you.

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#1135262 - 12/14/17 10:51 PM Re: Downloading games from Big Fish [Re: linda333]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13132
Loc: In Missouri near St. Louis
Go to your downloads file and make sure the download was successful. I recently had this happen and I found that the initial download had failed. I had to go back to my purchase page and try again.
_________________________
In my PC corner for the winter, gaming, knitting and reading.

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#1135289 - 12/15/17 08:19 AM Re: Downloading games from Big Fish [Re: linda333]
Winfrey Offline
BAAG Specialist

Registered: 04/11/06
Posts: 5799
Loc: The Country
I had this problem last week... I signed out of Big Fish on both the app and the web page.. then signed in again.. my game showed up then in queue
_________________________
Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran

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#1135334 - 12/15/17 01:45 PM Re: Downloading games from Big Fish [Re: linda333]
linda333 Offline
Addicted Boomer

Registered: 02/14/06
Posts: 1220
Loc: Canada
Thanks, for the help will try a few things again....decided to uninstall big Fish game manager and then reinstall it. That worked!


Edited by linda333 (12/15/17 02:27 PM)

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#1135349 - 12/15/17 06:40 PM Re: Downloading games from Big Fish [Re: linda333]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 33296
Loc: near Yosemite in California
Glad it was a relatively simple fix! wave12

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#1135364 - 12/15/17 11:28 PM Re: Downloading games from Big Fish [Re: linda333]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13132
Loc: In Missouri near St. Louis
I figured it would one simple fix or another! Great!
_________________________
In my PC corner for the winter, gaming, knitting and reading.

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