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Downloading games from Big Fish #1135254
12/14/17 10:36 PM
12/14/17 10:36 PM
Joined: Feb 2006
Posts: 1,318
Canada
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linda333 Offline OP
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linda333  Offline OP
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I have been playing games from Big Fish for a few years now and never had a problem downloading any of their games. Today however I tried to download two games I recently purchased and they refused to download. The Big Fish window appeared with an ad for a game on sale but the queue said they were no games downloading. I tried twice but still can't get the games to even show I want to download them. Just says no games in download queue at all. I have e-mailed Big Fish but thought someone may be able to tell me what may be wrong here. Thank you for any in put.

Re: Downloading games from Big Fish [Re: linda333] #1135255
12/14/17 10:48 PM
12/14/17 10:48 PM
Joined: Jul 2000
Posts: 48,374
near Yosemite
Marian Offline
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Marian  Offline
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And there's no error message of any kind? Sometimes with problems such as this it will say something like error message 1404, for example.

Re: Downloading games from Big Fish [Re: Marian] #1135256
12/14/17 10:49 PM
12/14/17 10:49 PM
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Posts: 1,318
Canada
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linda333 Offline OP
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No there is no message at all. It goes to the screen that usually shows your download queue but there is nothing in the queue.....

Re: Downloading games from Big Fish [Re: linda333] #1135257
12/14/17 10:54 PM
12/14/17 10:54 PM
Joined: Jul 2000
Posts: 48,374
near Yosemite
Marian Offline
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Marian  Offline
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Sorry about your problem - that's frustrating. Maybe someone here will have a useful suggestion for you.

Re: Downloading games from Big Fish [Re: linda333] #1135262
12/14/17 11:51 PM
12/14/17 11:51 PM
Joined: Jun 2005
Posts: 20,093
Near St. Louis, MO
Draclvr Offline
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Draclvr  Offline
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Go to your downloads file and make sure the download was successful. I recently had this happen and I found that the initial download had failed. I had to go back to my purchase page and try again.


Once again, weeds are my life!
Re: Downloading games from Big Fish [Re: linda333] #1135289
12/15/17 09:19 AM
12/15/17 09:19 AM
Joined: Apr 2006
Posts: 7,723
The Country
Winfrey Offline
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Winfrey  Offline
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The Country
I had this problem last week... I signed out of Big Fish on both the app and the web page.. then signed in again.. my game showed up then in queue


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Downloading games from Big Fish [Re: linda333] #1135334
12/15/17 02:45 PM
12/15/17 02:45 PM
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Posts: 1,318
Canada
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linda333 Offline OP
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linda333  Offline OP
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Canada
Thanks, for the help will try a few things again....decided to uninstall big Fish game manager and then reinstall it. That worked!

Last edited by linda333; 12/15/17 03:27 PM.
Re: Downloading games from Big Fish [Re: linda333] #1135349
12/15/17 07:40 PM
12/15/17 07:40 PM
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Posts: 48,374
near Yosemite
Marian Offline
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Marian  Offline
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Glad it was a relatively simple fix! wave12

Re: Downloading games from Big Fish [Re: linda333] #1135364
12/16/17 12:28 AM
12/16/17 12:28 AM
Joined: Jun 2005
Posts: 20,093
Near St. Louis, MO
Draclvr Offline
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Draclvr  Offline
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I figured it would one simple fix or another! Great!


Once again, weeds are my life!
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