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#1140306 - 02/01/18 08:09 PM Need help with laptop
gymcandy1 Offline
Sonic Boomer

Registered: 04/24/05
Posts: 32044
Loc: Calera, Oklahoma
Embarrassing as this is, I need help getting back into my laptop. I reset my lockscreen password, and can't remember what it is. Been trying to get in for over an hour. Total frustration with my short term memory.

It's Windows 10, and I only have one user account.

Short of a system restore I don't know what to do to get in.

I don't have safe mode enabled.

Any suggestions?
_________________________
There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats

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#1140308 - 02/01/18 08:27 PM Re: Need help with laptop [Re: gymcandy1]
Winfrey Offline
BAAG Specialist

Registered: 04/11/06
Posts: 5716
Loc: The Country
Do you have a phone that receives texts or another computer?
Googling it says.. on the lock page click on I forgot my password.. do you see that...Type the captcha letters to prove that you're not a robot
Select the recovery email address from the drop-down menu
Complete the hidden part of the email challenge.

Click Send code.

On your phone or using another computer, using the recovery email account check for the Microsoft account code and enter it to verify your identity.
Enter a new password.

Click Next.
Click Next again to go back to the sign-in screen.

After completing the steps, you can once again unlock your PC with the new password. If the new password doesn't work right away, restart your computer, and try to sign in one more time.

until a techie comes along
_________________________
Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran

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#1140311 - 02/01/18 08:56 PM Re: Need help with laptop [Re: gymcandy1]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 38627
Loc: southeast USA

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#1140312 - 02/01/18 08:56 PM Re: Need help with laptop [Re: Winfrey]
gymcandy1 Offline
Sonic Boomer

Registered: 04/24/05
Posts: 32044
Loc: Calera, Oklahoma
Thanks Winfrey. I got in finally, and changed my password again.

There was no place on my lock screen that said "forgot password" duh

Anyway I'll make sure I have it written down for sure from now on. thumbsup

joe
_________________________
There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats

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#1140313 - 02/01/18 09:01 PM Re: Need help with laptop [Re: gymcandy1]
Winfrey Offline
BAAG Specialist

Registered: 04/11/06
Posts: 5716
Loc: The Country
Good.
_________________________
Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran

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#1140314 - 02/01/18 09:15 PM Re: Need help with laptop [Re: Winfrey]
gymcandy1 Offline
Sonic Boomer

Registered: 04/24/05
Posts: 32044
Loc: Calera, Oklahoma
Thanks Jenny! yes
_________________________
There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats

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#1140318 - 02/01/18 10:42 PM Re: Need help with laptop [Re: gymcandy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 12983
Loc: In Missouri near St. Louis
We like happy endings!
_________________________
In my PC corner for the winter, gaming, knitting and reading.

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#1140323 - 02/02/18 01:48 AM Re: Need help with laptop [Re: gymcandy1]
Geo Offline
Addicted Boomer

Registered: 06/01/05
Posts: 2711
Loc: Michigan
The password screen can be disabled if you don't want it. For example many people don't use their computer anywhere other than at home and consider the password a hassle.

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#1140365 - 02/02/18 11:22 AM Re: Need help with laptop [Re: gymcandy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 12983
Loc: In Missouri near St. Louis
I do that on my desktop at home, but use a password on my Surface tablet.
_________________________
In my PC corner for the winter, gaming, knitting and reading.

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