I've played this game before, but am having trouble early on. Sophie has taken the glasses from the bar, the tongs, and everything else available. She's listened in on all of the doors, had the episode with Michel and returned to her car with her companion, but after the conversation nothing happens. She just stands there, and Greta is sitting on the bed. No cry in the night, no avalanche, no Poirot falling out of bed. What am I missing? Help, please!