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Re: big fish customer service people [Re: family] #1143978
03/08/18 12:44 PM
03/08/18 12:44 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
the computer i brought at sam's club, the guides were not working , so one of the customer service people rerouted my problem to big fish headquarters.

Re: big fish customer service people [Re: family] #1143981
03/08/18 01:29 PM
03/08/18 01:29 PM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline
Addicted Boomer
Sparkle  Offline
Addicted Boomer

Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
To be honest family, your complaints are confusing. It's not surprising that you're not getting the responses you expect. It wasn't clear that you were talking about a computer you bought at Sam's Club since you started out complaining about games not working. I hope there's someone among your family or friends who can help you sort through these problems and help you with better communication. I've been a Big Fish member for many years, have bought literally hundreds of games, and have never had as many problems as you seem to have. Fact is, wherever you bought your computer, if it doesn't support the games it's not the fault of Big Fish. When you have trouble with a downloaded game, sending a Dr. Felix will help Big Fish customer service determine if the problem is with the game or your computer. People on Gameboomers can make suggestions, but can't fix your problems. Big Fish has a process in place to address problems and it works quite well. But if you have the attitude that they don't care and are ripping you off, that's your problem. Just my two cents.

Re: big fish customer service people [Re: family] #1143989
03/08/18 02:16 PM
03/08/18 02:16 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
i had to best buys wanted $1000 for a computer my sister freaked and we brought this one. cool lab puppy and the guy who was fixing my computer broke it and never got a replacement i had to and sparkle you are right they never rip us off and if you want to know what sam's club is ask marian or ana our sam's club has a deli.

Last edited by family; 03/12/18 03:22 PM.
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