I have yet to receive a code at all.
Cyan keeps saying to email Blackbox if there is a problem, but Blackbox never has a live person answer anything.
I got this e-mail yesterday:
Happy Friday, Everyone!
(friendly banter...) 😉
(...followed by a clever segue to the business at hand...)
If you have returned your completed survey, please have patience as you wait for your code. If you didn't receive a code yet but did return your survey, it just means your number in the queue has not yet been served. The queue, remember, is 19,000+ backers.
There are many issues being handled behind the scenes, and we are working as fast and efficiently as we can to serve many, many help requests. If you sent a request for help already and didn't get a reply yet, please have a bit more patience. You might not hear from us until next week, depending when you wrote in.
We are aware of an issue some Backers have run into when redeeming their Myst 25 code at GOG. It appears that if all the check boxes were not checked for all 7 games, only the games whose check boxes were ticked will be added to the Backer's account.
If this has happened to you, please link to GOG SUPPORT immediately so they can begin working their magic (resetting your individual code) and get all the games you pledged to own into your account.
If anyone still has not received a survey, please use the link provided in Kickstarter Update #28 to request Blackbox RESEND your survey to the email you used to back the project. Here's the link to the RESEND SURVEY FORM.
If you have any problems with the survey, contact Blackbox directly by replying to the email they sent you.
Thank you all for your support and your patience.