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#1164197 - 09/26/18 10:46 AM Malwarebytes free version
Cathy1 Offline
BAAG Specialist

Registered: 05/10/03
Posts: 7711
Loc: Calgary Alberta Canada
I just got a notification of an update to Malwarebytes.
I stupidly installed it, but it is a 14 day trial thing. Can I go back to my free one ? Please help me. Thank you. Or will it automatically go back to my free version after 14 days ?
Cathy


Edited by Cathy1 (09/26/18 10:47 AM)
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#1164205 - 09/26/18 11:05 AM Re: Malwarebytes free version [Re: Cathy1]
BrownEyedTigre Offline
The Sassy Administrator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 75992
Loc: In the Naughty Corner
Let's see what the techies have to say! I moved you to Glitches.
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#1164210 - 09/26/18 11:58 AM Re: Malwarebytes free version [Re: BrownEyedTigre]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 34749
Loc: near Yosemite in California
Cathy, I believe it will automatically go back to the free version in 14 days - they will ask you if you want to purchase the upgrade and you can say no. I just got that update message too and ignored it - I think it's kind of sneaky the way they do this, as it's easy to assume that the update involves the free version and not the one you pay for.

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#1164269 - 09/27/18 01:36 AM Re: Malwarebytes free version [Re: Marian]
Cathy1 Offline
BAAG Specialist

Registered: 05/10/03
Posts: 7711
Loc: Calgary Alberta Canada
Thank you Marian. I'll wait and observe.
Cathy wave2
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#1164301 - 09/27/18 10:22 AM Re: Malwarebytes free version [Re: Cathy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13444
Loc: In Missouri near St. Louis
Yes, what Marian said is the way it works. When you say "no" to purchasing the upgrade, it just goes back to the free version. They've been doing this for a few years now. You would know the update isn't free when they ask for your credit card!
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#1165619 - 10/11/18 02:52 PM Re: Malwarebytes free version [Re: Draclvr]
Mad Offline
Sonic Boomer

Registered: 11/21/00
Posts: 28478
Loc: United Kingdom
I have to say I'm sick of Malwarebytes suddenly appearing on screen - even in the middle of my playing a game !! thumbsdown

The "obligatory" trial for the Pro version was foisted on me about ten days ago, when I agreed to accept what I thought was going to be a normal update - and since then "Scan Results" have popped up at the most inconvenient of times, due to this trial version permanently running in the background.

I will be SO glad when the two week trial comes to an end rolleyes
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#1165620 - 10/11/18 03:00 PM Re: Malwarebytes free version [Re: Cathy1]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 4153
Loc: Chicago
I have the paid for version and I don't think it's ever popped up on me regarding scan results, however, when it is time to "update", it does pop up constantly if you don't do the update right away, which is very annoying.

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#1165623 - 10/11/18 03:22 PM Re: Malwarebytes free version [Re: oldbroad]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 34749
Loc: near Yosemite in California
I find it particularly annoying that the update notice pops up with my free version, leading me to think that there is a free-version update. Instead, it updates you to the trial for the paid version, with the annoyances mentioned above. As I said before, I think it is a sneaky way of going about things.

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#1165628 - 10/11/18 04:59 PM Re: Malwarebytes free version [Re: Marian]
Mad Offline
Sonic Boomer

Registered: 11/21/00
Posts: 28478
Loc: United Kingdom
Definitely sneaky !! And I will be reverting to my "free" version as soon as possible yes
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#1165630 - 10/11/18 05:12 PM Re: Malwarebytes free version [Re: Cathy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13444
Loc: In Missouri near St. Louis
Wow, that is sneaky. I have the paid for version and I've never gotten a popup ever except when there is a full version update.

What this indicates is that Malwarebytes is running in the background and in your Startup programs. You can fix this by making sure through your Task Manager that Malwarebytes is not in your Startup Programs.
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#1165631 - 10/11/18 05:15 PM Re: Malwarebytes free version [Re: Cathy1]
oldbroad Offline
Addicted Boomer

Registered: 04/01/06
Posts: 4153
Loc: Chicago
Well I don't understand why the paid version doesn't automatically update. I think it used to as I certainly don't remember getting pop up notices to do the update. That seems to have started recently.

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#1165734 - 10/12/18 04:44 PM Re: Malwarebytes free version [Re: Draclvr]
Mad Offline
Sonic Boomer

Registered: 11/21/00
Posts: 28478
Loc: United Kingdom
Originally Posted By: Draclvr
What this indicates is that Malwarebytes is running in the background and in your Startup programs. You can fix this by making sure through your Task Manager that Malwarebytes is not in your Startup Programs.


I already checked my start-up programmes via task Manager and Winptrol, Draclvr, but Malwarebytes doesn't appear on either - unless it goes by some other name ?? crazy
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#1165793 - 10/13/18 10:11 AM Re: Malwarebytes free version [Re: Cathy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13444
Loc: In Missouri near St. Louis
Try the Processes tab... see if it's listed in there.
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#1165883 - 10/14/18 02:40 AM Re: Malwarebytes free version [Re: Draclvr]
Mad Offline
Sonic Boomer

Registered: 11/21/00
Posts: 28478
Loc: United Kingdom
Ahhhh .... I found it there, thank you Draclvr, and "ended" it .... despite being warned I could get an unstable system by doing so !!

So next time I boot up the machine ( providing it's not become unstable and does boot up evil ) I'll take a look to see if it's re-appeared.
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#1165922 - 10/14/18 10:54 AM Re: Malwarebytes free version [Re: Cathy1]
Draclvr Offline
Hints & Glitches forum Moderator
Adept Boomer

Registered: 06/03/05
Posts: 13444
Loc: In Missouri near St. Louis
It will probably reappear, but at least you can stop the darned popup while you're using your computer.
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