#117451 - 01/15/03 10:13 PM
Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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I have loaded Chemicus, but can't play it without Quick Time 4 or above. When I try to load qt 5 from Chemicus a dialogue box tells me I have qt running in control panel and to close it. I can't delete qt from control panel so I can start over again. Is there a way I can override or delete the qt I have in control panel. I am running XP?
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117453 - 01/16/03 08:36 AM
Re: Quick Time problem
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Addicted Boomer
Registered: 08/19/02
Posts: 2582
Loc: California
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I checked my XP Control Panel and the Add/remove area does not list Quicktime. Actually, it doesn't list much of anything, although I have a lot of programs loaded. I'm interested myself now on where to find these things in XP!
Jean
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Playing "World of Warcraft", "Oblivion",and "Silent Hill 2"
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#117455 - 01/16/03 12:40 PM
Re: Quick Time problem
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True Blue Boomer
Registered: 05/26/99
Posts: 22379
Loc: Seattle Washington USA
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Hi there flutist......... You can also do a search for QuickTime and that'll isolate it for you. Tez is right about being able to shut down Quick Time by using Alt/Ctrl/Delete. That's a good approach. If you are having difficulty loading the newer version of QT after having successfully shut down QT 4.0, you might considering deleting ALL Quick Time versions on your system, and then reinstalling the game. Quick Time is not retroactively compatible and that causes problems on a fairly regular basis. Love, Witchen =O)
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#117456 - 01/16/03 04:53 PM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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Tez and Witchen, Okay, I did not find Quicktime in the task manager. I did a search and tried to delete qt 3.0. It tells me a program or control panel is running. Somehow I need to get it turned off. What now? Flutist
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117457 - 01/16/03 04:57 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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You didn't find Quicktime by ctrl-alt-del because Quicktime is not an app that constantly runs in the background. Try a system search using the word "quicktime". This should bring up any and all quicktime files that are on your harddrive.
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#117458 - 01/16/03 05:04 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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By the way, all control panel files end in ".cpl". You could try system searching this and try to isolate the Quicktime control panel file that way.
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Even monkeys fall from trees sometimes.
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#117460 - 01/16/03 05:24 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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Good pointers Witchen. It's strange that QT would be running for no reason. It never runs on my system unless I am playing a game that requires it. That error message might be because of the QT control panel file running, I don't know. Aren't computers and endless source of wonder?
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Even monkeys fall from trees sometimes.
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#117462 - 01/16/03 07:18 PM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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Here we go again. I did a search and pulled up a bunch of Quick Time. This is exactly what I got when I tried to delete qt 3.0.
"A program or control panel, which uses qt appears to be running. Uninstallation cannot continue until you exit all programs using qt".
Could this possibly have something to do with the internet connection? Flutist
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117463 - 01/16/03 07:49 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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Hi flutist, No, this would have nothing to do with your internet connection. I have another idea. Do a search for all files ending in ".cpl" (these are all your control panel items). Once you have found them (there should be quite a few)look them over and see if there is one that gives some indication to Quicktime. You can right click them and choose properties to get more info on each one. Post back here if you find the Quicktime one. Don't do anything with the file yet - I'll be watching for your response in here.
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Even monkeys fall from trees sometimes.
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#117464 - 01/16/03 08:08 PM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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Now I have a problem. I think I need to run Windows setup since a file that runs search companion cannot be found. This is just not my day! Flutist
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117465 - 01/16/03 08:09 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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Try rebooting first.
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Even monkeys fall from trees sometimes.
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#117467 - 01/16/03 09:39 PM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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That didn't help.
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117468 - 01/16/03 10:59 PM
Re: Quick Time problem
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True Blue Boomer
Registered: 05/26/99
Posts: 22379
Loc: Seattle Washington USA
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I'm sorry to hear that Flutist. The game is compatible with XP and all, right? Did you try uninstalling Chemicus, deleting all your existing QuickTime and then reinstalling Chemicus? I was just thinking that you said you had loaded Chemicus which may have brought up your existing QT and caused the program to continue running in the background. I don't know what else to advise, but to back clear out of this, delete your resident QT versions and then reload Chemicus, which should install the correct QT version. I will forward the thread to Syd and Jenny1 though. Love, WItchen =O) 
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#117469 - 01/17/03 01:33 AM
Re: Quick Time problem
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GB Reviewer Glitches Moderator
Sonic Boomer
Registered: 10/24/00
Posts: 32702
Loc: southeast USA
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This link supposedly shows how to uninstall QuickTime on Windows XP. QuickTime uninstall link However I don't know how to convince Win XP it isn't running a program when it thinks it is and it really isn't. Make sure all background programs are closed when you uninstall it. I don't know if rebooting will help clear it up or not.
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#117471 - 01/17/03 01:33 PM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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I deleted Chemicus and two other games that require QT. Couldn't find anything that resembled QT in the task manager. I just tried the uninstall for QT3.0 again and it still says the same thing as above. I've got to fix my 'search' on Windows. Looked under video in QT process and there isn't anything like modus. Gotta go. Back later
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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#117472 - 01/17/03 03:19 PM
Re: Quick Time problem
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Adept Boomer
Registered: 08/15/02
Posts: 10655
Loc: Massachusetts
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Quicktime is not running on your system. What is running is the Quicktime applet in your control panel. Doing a "normal" uninstall of Quicktime removes this applet from the control panel. For some strange reason you have no uninstall program for Quicktime in your start menu. Therefore, the only way to get rid of any leftover QT files (including the control panel applet) is to search the system for them. As I have said, the QT control panel applet will end in ".cpl". This needs to be removed from your system before you will be able to install another version of QT. friedmonky
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#117473 - 01/18/03 11:10 AM
Re: Quick Time problem
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Adept Boomer
Registered: 07/17/01
Posts: 10720
Loc: Kirkwood, MO USA
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I have contacted Dell support, so maybe I will get a reply today. When I am successful, I will let you all know. Nothing has worked so far. flutist
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Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
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