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#135973 - 08/03/04 12:22 AM Re: Norton AntiVirus Subscription Update Hijacking
Melanie1 Offline
BAAG Specialist

Registered: 01/11/04
Posts: 5041
Loc: Bay Area, CA
Becky,

I think you should try restoring to an earlier time. You won't lose your files, just any new programs.

I use Spybot on my work computer & it doesn't get rid of some of the registry entries. I haven't had any trouble with Pest Patrol getting rid of them. Yes, it is true that you have to renew every year, but it's certainly worth it.

Jean, do your other programs catch things that Pest Patrol doesn't? I never heard of AdAware. I'll have to check it out.

Melanie
_________________________
"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi

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#135974 - 08/03/04 11:30 AM Re: Norton AntiVirus Subscription Update Hijacking
JMK Offline
Addicted Boomer

Registered: 08/19/02
Posts: 2582
Loc: California
Hi Melanie:

I've had both Ad-Aware and SpySweeper find things that PestPatrol doesn't. I've read somewhere that the programs scan for different things, so that's why one will pick up what the other doesn't. XCleaner also finds stuff.

Don't forget if you look into Ad-Aware go to lavasoftusa.com. If you just do a search for Ad-Aware it will bring up another product is a freebie and not as good. The Ad-Aware you get on lavasoft's website has both free and paid for subscriptions. I always get the paid for ones since they usually include better service and more features.

Jean
_________________________
Playing "World of Warcraft", "Oblivion",and "Silent Hill 2"

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#135975 - 08/03/04 10:11 PM Re: Norton AntiVirus Subscription Update Hijacking
Melanie1 Offline
BAAG Specialist

Registered: 01/11/04
Posts: 5041
Loc: Bay Area, CA
Hi Jean,

I checked out Lavasoft's site. It sounds like a good program. Thanks for the info.

I think I'll dl the free version & see how it works & if I like it, buy it. I like the fact that it has plug-ins & different versions also. It seems like a professional program.

It certainly can't hurt to have another layer of protection. Pest Patrol found & deleted 3 pests last night after my surfing!

Melanie
_________________________
"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi

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#135976 - 08/04/04 12:12 AM Re: Norton AntiVirus Subscription Update Hijacking
Katsmom Offline
Settled Boomer

Registered: 07/09/04
Posts: 849
Loc: The Land of Hurricanes, U.S.A.
Reading this thread prompted me to run the online Pest Patrol scan, which I hadn't done lately.

scared I'm INFESTED with adware and spyware again -- 32 nasty items! To manually remove all of these items will take me a LONG time. mad

NOW I know why my Norton Anti-Virus automatic LiveUpdate isn't working anymore. When I try to start my Task Scheduler, it keeps telling me there aren't enough 'resources' available... mad

I just did an update an hour ago or so, with my Webroot SpySweeper -- and NOTHING whatsoever, is showing up on it. It's worthless and a waste of money, IMO. I'm trashing it ASAP, and getting Pest Patrol!!!

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#135977 - 08/04/04 12:16 AM Re: Norton AntiVirus Subscription Update Hijacking
Katsmom Offline
Settled Boomer

Registered: 07/09/04
Posts: 849
Loc: The Land of Hurricanes, U.S.A.
Here's the link for anyone who wants to REALLY find out what adware and spyware is on your computer (for free)! But as someone mentioned, you have to manually remove the items found by the online scan -- or purchase the product.

http://www.pestscan.com/Scan.asp


It takes a few minutes to load, after you click the link. The scan itself is very fast, though -- and incredibly thorough.

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#135978 - 08/04/04 01:55 AM Re: Norton AntiVirus Subscription Update Hijacking
Melanie1 Offline
BAAG Specialist

Registered: 01/11/04
Posts: 5041
Loc: Bay Area, CA
I think that's a good idea, Katsmom.

I couldn't believe that I had 3 of them just from one night of surfing! I was looking for an old quicktime version so hit a lot of free download sites.

When I scanned afterwards, my Pest Patrol alarms went off, blaring! scared

I nearly hit the ceiling. rotfl I forgot that I had the sound up for Jazz & Faust.

PP removed them from the registry with one click.

Melanie
_________________________
"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi

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#135979 - 08/05/04 05:58 AM Re: Norton AntiVirus Subscription Update Hijacking
tigger Offline
Graduate Boomer

Registered: 04/02/01
Posts: 15679
Loc: England
Katsmom, my Norton 2003 live update did the self same thing... But it was before the new XP update was installed.

Tig wave
_________________________
A bounce a day keeps the doctor away!!
Playing Sims2, Sherlock, Phantom of Venice
Reading Storm Breaking

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#135980 - 08/05/04 11:29 AM Re: Norton AntiVirus Subscription Update Hijacking
fov Offline
Addicted Boomer

Registered: 12/28/01
Posts: 2964
Loc: San Francisco
Becky, thanks for the heads up on this problem. I renewed my Norton about a month ago and thankfully nothing like this happened, but I am so quick to click sometimes that I may have been caught if it did.

As for all the discussion about adware and spyware - my boyfriend is fanatical about not letting this stuff in, and he has set up our firewall and other stuff so that it's never been a problem. We have cable internet and I have had no trouble with adware or spyware whatsoever. So I do think these spyware-catching programs are good for getting rid of things that might already be lurking on your computer, but there are also ways to keep the stuff out in the first place. Lucky for me he's adamant about it because it means I don't have to do the research myself!

smile emily

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#135981 - 08/10/04 10:23 PM Re: Norton AntiVirus Subscription Update Hijacking
Katsmom Offline
Settled Boomer

Registered: 07/09/04
Posts: 849
Loc: The Land of Hurricanes, U.S.A.
Well... I still can't get my automatic LiveUpdate working (nor my Task Scheduler service). I posted elsewhere about everything I've tried -- but if adware/spyware is responsible for 'not enough resources' -- then it sure is well-hidden. Tigger, you're the second person to tell me they've gone through the same thing with Norton. I am using the 2003 program (updated through LU) -- but my Task Scheduler worked just fine until recently. I already have the most recent LiveUpdate version, so that's not the issue. NOTHING seems to be able to get my Task Scheduler working again. frown

I can't help believing that it's a combination of a Windows HotFix and something about the LU program.

Meanwhile, I got rid of the adware and spyware that Pest Patrol found -- though the programs involved surprised me! One was 'WeatherBug' -- which has been sitting on my computer for 2 years (uninstalled/unused) and never set off a pest search alarm before. duh And another involved a speech program in my computer, that I don't ever use. I really started wondering about these alleged adware/spyware items... but I went ahead and removed them anyway.

Webroot (SpySweeper) ignored my unhappy comments (by e-mail), and sent me a free upgrade to their newest version of the program. I installed the new version -- but I'm still unconvinced that this program is worth purchasing. It has lots of 'bells and whistles' that the older version lacked -- but (somehow) fewer DEFINITIONS/FINGERPRINTS than the older version had, also... think

PLEASE -- those of you who recommend other adware/spyware cleaner products -- could you post the LINKS for us? Then we don't have to risk picking up MORE garbage, by using an online search engine! rolleyes ('search' is major source of unwanted adware/spyware) thanks

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#135982 - 08/11/04 09:15 PM Re: Norton AntiVirus Subscription Update Hijacking
Melanie1 Offline
BAAG Specialist

Registered: 01/11/04
Posts: 5041
Loc: Bay Area, CA
Hi Katsmom,

I know this is a dumb question, but sometimes we look for complicated problems when the answer is a simple one. smile

Is it possible that your subscription for updates ran out?

If not, have you tried reinstalling? One of the files may have become corrupted.

Melanie
_________________________
"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi

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#135983 - 08/12/04 08:06 PM Re: Norton AntiVirus Subscription Update Hijacking
Melia Offline
Addicted Boomer

Registered: 01/31/04
Posts: 2464
Loc: Texas
After I learned that Internet Explorer was full of security holes (and got tired of the constant pop-up ads even with pop-up stopper) we switched to Mozilla Firefox. Not a single pop-up has appeared since then and they'll automatically export your IE settings and bookmarks when you download the browser.

I probably sound like an ad for them, but it's free and we really like it. I went back today to IE for one thing (which turned out to be unnecessary) and immediately got pop-ups. Sheesh! I'll never do THAT again!

If you'd like to look it over, you can find it at: http://www.mozilla.org/products/firefox/
_________________________
The four food groups: Chocolate, chocolate, chocolate and HOT chocolate.

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#135984 - 08/12/04 08:24 PM Re: Norton AntiVirus Subscription Update Hijacking
Melanie1 Offline
BAAG Specialist

Registered: 01/11/04
Posts: 5041
Loc: Bay Area, CA
Nelia,

I also won't use IE for that reason. I use Netscape, which is a Mozilla product.

It automatically blocks pop-ups & has a bunch of other features that I really like without the annoying messages from Microsoft constantly.

Melanie
_________________________
"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi

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#135985 - 08/15/04 11:08 PM Re: Norton AntiVirus Subscription Update Hijacking
Katsmom Offline
Settled Boomer

Registered: 07/09/04
Posts: 849
Loc: The Land of Hurricanes, U.S.A.
Melanie, my LiveUpdate subscription is current, and I'm still able to use LU manually (by choosing to start it). My problem with the Task Scheduler continues, after trying everything that Symantec suggested to me. I wrote them again.

Thanks for the info. on other browsers. I have the MSN browser, but don't like it; and use IE instead. I wonder if Netscape and Mozilla Firefox would be compatible with MSN? I don't have a problem with pop-ups; just with adware/spyware picked up from search engines like Google and Yahoo and Dogpile.

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#135986 - 08/16/04 08:51 AM Re: Norton AntiVirus Subscription Update Hijacking
Becky Offline
The Medieval Lady
Sonic Boomer

Registered: 02/16/00
Posts: 26894
Loc: Stony Brook, New York, USA
I just received Consumer Reports (the magazine) for September 2004. They have tested and compared antivirus programs, spamware programs and spyware programs. Results are interesting. Some of the products mentioned here were not included in the tests, but most of them were.

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#135987 - 08/16/04 12:39 PM Re: Norton AntiVirus Subscription Update Hijacking
Jenny Offline
Grande Olde Dame
Sonic Boomer

Registered: 12/04/99
Posts: 31223
Loc: Northwestern New Mexico, USA
Quote:
Originally posted by Katsmom:
Meanwhile, I got rid of the adware and spyware that Pest Patrol found -- though the programs involved surprised me! One was 'WeatherBug' -- which has been sitting on my computer for 2 years (uninstalled/unused) and never set off a pest search alarm before. duh )
Katsmom, "WeatherBug" isn't spyware or adware, it's a free program that can be set to constantly tell you all about the weather in your town (or anyplace else, for that matter). I have it on my computer, and it has never caused me any problem.
-------------------------------------------------
Ok, I just went to the PestControl site, paid for the download, and ran it. That "WeatherBug" you mentioned, Katsmom, is actually "WeatherCast"--a different program. I know it's not the same, because PP showed WeatherCast on my computer also, I deleted it, and my WeatherBug is still working...
_________________________
"Once you give up integrity, the rest is easy." Anonymous

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