I found that the only times Culpa crashes is any time I try to experiment with the items in the inventory...
That is exactly the direct draw issue we were able to diagnose. Not to get too techie, but the specifics are below:
The new patch is expected to be out for people the end of this week. (also will come with or include the new monolog sub-title enablement]
This patch fixes a rare system-game issue, which can result in random game crashes. These crashes occur primarily while interfacing with the PA inventory screen when clicking a great deal between items in view, use and examine mode. The issue arises due to incompatibility between certain graphics card drivers and the Windows DirectX optimized functionality.
The fix ensures compatibility between the graphics hardware, graphics driver and DirectX in a wide spectrum of PC configurations, including the reported ones.
But this is why we set up our own direct support contact. It isn't a question of IF issues with all those possible systems and the interaction with your game code, it is more a question of WHICH config will pop up to have a conflict. We believe the real answer is to have instant contact with gamers, take an aggressive approach to diagnosing the conflict and get fixes out there fast.
The only way to guarantee no conflict will ever arise is to build for consoles (all systems are identical so no conflicts or glitches should come up) or build very very simplistic small scale games, with bare minimum effects and graphics, to increase the odds of no conflict with directX, mouse drivers, etc and windows based programs.
So we have a direct pipeline for gamers - to us set up. Send us ANY woes, saved games, system specs and we WILL work directly with you to get your game rolling smoothly on YOUR system.