Use the Single Enguiry selection and then paste your tracking # and don't forget to put the date in by using day, then month. It will then give you the tracking details.
I'm still not seeing it, Ana.
Where do you see Single Enquiry selection?
I go to
http://www.dhl-usa.com/home/Home.aspThere is a Track It box that doesn't recognize the number.
Under Track at the top of the page, there is a menu with
Track by Number
Track by Reference
Get Delivery Signature
Track by DHL SameDay
Monitor Shipments with DHL Proview
None of them are what I want.
If I go to DHL Global, I can choose
DHL On-line Tracking
DHL Global Forwarding Tracking
Euro Express Tracknet
But they ask for things like Waybills, Identicodes, and Housebill numbers which I don't have.
Where did you find the place to put in the tracking number and ship date?