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InteractCD Store - Dave is a real gentleman #248833
12/18/07 06:18 PM
12/18/07 06:18 PM
Joined: Nov 2005
Posts: 4,186
Montreal
Retired at last Offline OP
Addicted Boomer
Retired at last  Offline OP
Addicted Boomer

Joined: Nov 2005
Posts: 4,186
Montreal
Have to share this.
Last night I ordered Next Life and realized too late that I had ordered 2 copies instead of 1 copy and was going to be charged for 2 games.
I called today 10:30 AM his time, 3:30 PM my time
He fixed the problem right away. I just checked my email and got a notice that the game has been mailed. Checked my credit card transactions online and sure enough I have been charged for only 1 game.
Dave, you have me as a customer for life!
:christmas:

RAL wave


Not admitting defeat... is the beginning of the solution.
But sometimes asking for help is not a bad idea!
==================================
Re: InteractCD Store - Dave is a real gentleman [Re: Retired at last] #248838
12/18/07 06:20 PM
12/18/07 06:20 PM
Joined: Jan 2004
Posts: 83,313
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,313
In the Naughty Corner
Dave is a class act, I agree. thumbsup

Ana wave


Don't feed the Trolls
Re: InteractCD Store - Dave is a real gentleman [Re: BrownEyedTigre] #248970
12/19/07 12:01 AM
12/19/07 12:01 AM
Joined: Dec 1999
Posts: 31,224
Northwestern New Mexico, USA
Jenny Offline
Grande Olde Dame
Jenny  Offline
Grande Olde Dame
Sonic Boomer

Joined: Dec 1999
Posts: 31,224
Northwestern New Mexico, USA
You sure won't get any argument about that from me!! I ordered a used game from Dave a couple weeks ago, and two days later got an e-mail from him that the game had been sold just before my order came in, so he was sending me a NEW game instead--how many shops do you know that would do that...bravo


"Once you give up integrity, the rest is easy." Anonymous
Re: InteractCD Store - Dave is a real gentleman [Re: Jenny] #249011
12/19/07 04:18 AM
12/19/07 04:18 AM
Joined: Jul 2004
Posts: 14,334
West London, UK
JennyP Offline
Adept Boomer
JennyP  Offline
Adept Boomer

Joined: Jul 2004
Posts: 14,334
West London, UK
He is brilliant, he gets in all the games we love & charges very reasonable postage to the UK. I know one game label that charges more postage than the cost of the game. :christmas: Dave, I bet your ears are red & tingling now .

Last edited by JennyP; 12/19/07 06:03 AM.

When in doubt, cuddle a catcatrub
Re: InteractCD Store - Dave is a real gentleman [Re: JennyP] #249014
12/19/07 04:28 AM
12/19/07 04:28 AM
Joined: Jan 2006
Posts: 6,145
Somewhere ? in Massachusetts?
cailyn Offline
BAAG Specialist
cailyn  Offline
BAAG Specialist

Joined: Jan 2006
Posts: 6,145
Somewhere ? in Massachusetts?
I agree It's the best place to order a game from it seems like you no sooner order game,and it's in your mailbox!! He should win an award for best customer service bravo :christmas: :santa:


I may not have gone where I intended to go,but I think I have ended up where I need to be.

Sue
Re: InteractCD Store - Dave is a real gentleman [Re: cailyn] #249028
12/19/07 06:15 AM
12/19/07 06:15 AM
Joined: Mar 2007
Posts: 1,310
Larnaca, Cyprus
Butcher Offline
Addicted Boomer
Butcher  Offline
Addicted Boomer

Joined: Mar 2007
Posts: 1,310
Larnaca, Cyprus
I agree with all the comments before mine, whatever problem i have had, Dave has solved it in a flash. Thank you very much Dave for the great services offered smile


"Cannot The Kingdom Of Salvation Take Me Home?"

R.I.P Cliff Burton
Re: InteractCD Store - Dave is a real gentleman [Re: Butcher] #249300
12/19/07 04:07 PM
12/19/07 04:07 PM
Joined: Jul 2004
Posts: 831
Surprise, AZ
Adorable Offline
Settled Boomer
Adorable  Offline
Settled Boomer

Joined: Jul 2004
Posts: 831
Surprise, AZ
It's wonderful to be able to trust someone who is in the business of customer service like Dave. Nowdays there aren't a whole lot of his ilk around!! Carry on, Dave!!!!

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