Be carefull, this game is picky about your graphics card, I bought a dell xps w/all the bells, and this game would'nt play right on this system. All the characters and things you interact with were blacked out. Asked adventure company about this,(gave them all my specs)and they said my graphics card was'nt compatible w/game. After a month or so, am still in the process of exchangeing for another game. There service stinks.....to put it nicely....
Bert I just (finally) solved this problem for me. I added a comment to your post in glitches if you're still interested in resolving it.