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Nvidia display card failure #510523
06/11/09 01:31 PM
06/11/09 01:31 PM
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Long Island, N.Y.
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fildil Offline OP
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I don't know if I can explain this correctly, but this morning my husband booted up his computer and there were all these lines and the mouse made tails when you moved it and the picture resolution got larger and the color was off. I went into the device manager and clicked on the display card and got this message: " Windows stopped this device because it has reported a problem (Code 43)". We clicked when it asked if we wanted Windows to give a solution to to this problem and got this message:: "Could not load driver software". I went into the properties of the card and under Resources it said: "This device in't using any resources because it has a problem". The computer is only two years old but unhappily not under warranty by Dell any more. Can it be possible that the video card is shot? Thanks


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510532
06/11/09 01:57 PM
06/11/09 01:57 PM
Joined: Jun 2005
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Near St. Louis, MO
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It sure sounds like it. The on-board graphics on my computer went out about 2 seconds after it was out of warranty with exactly the same symptoms. I wasn't too upset, because I'd intended on installing a video card anyway.

Maybe one of the "experts" will know more...


Once again, weeds are my life!
Re: Nvidia display card failure [Re: Draclvr] #510549
06/11/09 02:43 PM
06/11/09 02:43 PM
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I'm by no means an expert, but I've found this:


http://www.driverheaven.net/nvidia-graphic-cards/184527-error-code-43-a.html

Sadly frown it seems that the videocard has gone to video card heaven or whereever old videocards go when they die wink


Adventure gaming is fun smile

Re: Nvidia display card failure [Re: Karsten] #510556
06/11/09 03:03 PM
06/11/09 03:03 PM
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Long Island, N.Y.
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fildil Offline OP
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Thanks for the information. I do have my old video card, a 256MB Nvidia GeForce 6800 GTO. Do you all think that I could put it in my husband's Dell Inspiron 531S, AMD Athlon 64x2 Dual Core Processor, 32-bit OS? His card is a Nvidia GeForce 8300GS.
Of course when I say "I" could put it in, I really mean somebody else could put it in, since I can't even open the tower case. lol


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510557
06/11/09 03:07 PM
06/11/09 03:07 PM
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Arizona
InlandAZ Offline
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Originally Posted By: fildil
I don't know if I can explain this correctly, but this morning my husband booted up his computer and there were all these lines and the mouse made tails when you moved it and the picture resolution got larger and the color was off. I went into the device manager and clicked on the display card and got this message: " Windows stopped this device because it has reported a problem (Code 43)". We clicked when it asked if we wanted Windows to give a solution to to this problem and got this message:: "Could not load driver software". I went into the properties of the card and under Resources it said: "This device in't using any resources because it has a problem". The computer is only two years old but unhappily not under warranty by Dell any more. Can it be possible that the video card is shot? Thanks


It is possible that the card is no longer working - but... It's also possible that it's a driver issue. In general code 43 indicates a device failure, but checking the driver can't hurt at this point.

Does the issue still occur in Safe-Mode (and did you recently update your drivers)?

If it turns out to be the card, post the model number of the PC - someone can recommend a replacement for you.


Edit -

Quote:
I do have my old video card, a 256MB Nvidia GeForce 6800 GTO. Do you all think that I could put it in my husband's Dell Inspiron 531S

Assuming it has a PCI-X16 interface, maybe. I can't locate the power supply specs for that model, do you know it?

And edit again -

I just found one - and it's only 250 Watts, that'd be pushing it a bit.

Last edited by InlandAZ; 06/11/09 04:07 PM.
Re: Nvidia display card failure [Re: InlandAZ] #510581
06/11/09 04:19 PM
06/11/09 04:19 PM
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Long Island, N.Y.
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fildil Offline OP
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Hi InlandAZ, I did try to update the drivers, but when I tried, the message came up that I did have the latest drivers. Do I have to look for a card that takes less than 250 Watts? I thought that my old video card which is three years older than my husband's present card would be the weaker card, but then, what do I know? grin


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510598
06/11/09 05:12 PM
06/11/09 05:12 PM
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Not so much less than 250 watts, but something that will work with a 250 watt power supply. Agp cards are more difficult to come by, almost daily. I did find this card: Here


That card should be ok with your current power supply. I used a 6800 gt about a year ago, & Nvidia recommended a 350 watt power supply, & a 4 pin power connector.


Sleep...Those little slices of death. Oh how I loathe them! (Edgar Allen Poe)
Re: Nvidia display card failure [Re: CHAOS!] #510602
06/11/09 05:17 PM
06/11/09 05:17 PM
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fildil Offline OP
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Thank you CHAOS, not to show my ignorance, but what is an Agp card?


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510606
06/11/09 05:22 PM
06/11/09 05:22 PM
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AGP stands for Accelerated Graphics Port.These were used in computers until about 2004, then were phased out, due to pci express coming in to use.Although agp motherboards are still being made today, support is next to non-existant out there.


Sleep...Those little slices of death. Oh how I loathe them! (Edgar Allen Poe)
Re: Nvidia display card failure [Re: CHAOS!] #510618
06/11/09 06:03 PM
06/11/09 06:03 PM
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It appears this 2 year old computer may have a PCI-X16 interface.


Once again, weeds are my life!
Re: Nvidia display card failure [Re: Draclvr] #510632
06/11/09 06:47 PM
06/11/09 06:47 PM
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Originally Posted By: Draclvr
It appears this 2 year old computer may have a PCI-X16 interface.



I'll 2nd that.That being the case, that does open doors a bit.From what I can gather, that model used integrated graphics. A new video card & power supply would be recommended. I found these, which should be good for just about everything.

Video: Here


Power Supply: Here



Sleep...Those little slices of death. Oh how I loathe them! (Edgar Allen Poe)
Re: Nvidia display card failure [Re: Draclvr] #510641
06/11/09 07:12 PM
06/11/09 07:12 PM
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Originally Posted By: Draclvr
It appears this 2 year old computer may have a PCI-X16 interface.

Yes, I believe it does - at least that's what I saw on Dell site (and why I mentioned that the 6800 may work if it had a PCI-E X16 interface).

You need to visit Dell's support site and enter your service tag number.

Dell support

You'll be able to get a complete inventory of your PC there.

Last edited by InlandAZ; 06/11/09 11:04 PM.
Re: Nvidia display card failure [Re: InlandAZ] #510658
06/11/09 08:14 PM
06/11/09 08:14 PM
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Long Island, N.Y.
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fildil Offline OP
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Everybody has been so helpful but we both are so dumb when it comes to computers, that I think that I'm going to call the computer repair guy in the neighborhood and ask him to replace the video card. The main reason being that as long as his computer is broken, he's going to be sharing mine and I think that I would rather share my toothbrush than my computer. rotfl


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510708
06/12/09 12:03 AM
06/12/09 12:03 AM
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United Kingdom
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"I think that I would rather share my toothbrush than my computer. "

rotfl rotfl rotfl


Time : The Most Precious Commodity
Re: Nvidia display card failure [Re: Mad] #510741
06/12/09 06:22 AM
06/12/09 06:22 AM
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Fildil, you just made my day with that one! Hope you get your hubbies computer woes sorted out ASAP!


Once again, weeds are my life!
Re: Nvidia display card failure [Re: Draclvr] #510851
06/12/09 11:29 AM
06/12/09 11:29 AM
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Long Island, N.Y.
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fildil Offline OP
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There appears to be more wrong than just the video card, or else the other problems are related to the card. I keep getting error messages, don't know what a lot of them are since it's hard to read the screen and the Explorer browser keeps throwing me off and so does Foxfire. I can't believe the whole computer could be down as it's only two years old. I know that it wasn't a high end machine, but come on, two years?


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #510974
06/12/09 06:21 PM
06/12/09 06:21 PM
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southeast USA
Jenny100 Offline
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Do the error messages seem to be memory error messages?
Error at location ....

Re: Nvidia display card failure [Re: Jenny100] #510997
06/12/09 07:04 PM
06/12/09 07:04 PM
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the Netherlands
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If it's a memory problem, in some cases it helps to remove the memory modules and reinsert them again. That procedure 'cleans' the connectors a bit. It worked for me a while ago.



Re: Nvidia display card failure [Re: Bernard] #511034
06/12/09 09:36 PM
06/12/09 09:36 PM
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Long Island, N.Y.
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fildil Offline OP
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It's very hard to read the error messages because the screen is all messed up, but I've seen messages that tell me that Shockwave plug-in has performed an illegal action, one that says something about my explorer browser not working, one that says my firefox session was interrupted (I wasn't using firefox). I tried using the System Restore and it said that it was successful but everything is still blooey.


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #511043
06/12/09 10:23 PM
06/12/09 10:23 PM
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Also check to see if some of the caps on the mother board have gone bad. The caps will look like a small round cans and when they go bad you will see the tops of them bowing or popped open and sometimes there will be a brownish fluid coming out of the tops of them. If this is what you find you will either have to replace the mother board or find a local electronics shop that can replace the caps on the motherboard. Also the power supply could possibly be going bad. Bad caps on older mother boards is very common. Here are some links as to what bad caps look like.
http://en.wikipedia.org/wiki/File:Badcaps-tayeh-4.jpg
http://en.wikipedia.org/wiki/File:Vp6_blown_capacitor.jpg
http://www.pcstats.com/articleimages/200302/capblown_3.jpg
http://www.thenakedpc.com/dan/Bulging_Capacitors/close-up.jpg

Re: Nvidia display card failure [Re: Donald] #511113
06/13/09 05:53 AM
06/13/09 05:53 AM
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I would think that repair would cost more than a new board.
I know if I were doing the repair it would.

Re: Nvidia display card failure [Re: Geo] #511136
06/13/09 08:04 AM
06/13/09 08:04 AM
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Like Donald says, you can go inside the computer and see if any of the capacitors on the motherboard are bulging. But if they all look OK, I'd try memtest.

You can check for bad memory and bad motherboard by running either ***memtest86*** or ***memtest86+***.

You download the memtest .iso image file (on a computer other than the one that's having problems) and burn the .iso image to CDR. (Be sure to burn it as an .iso rather than just copying the .iso file to CDR.) Then boot off the CDR on the computer that's having problems and start memtest.

Re: Nvidia display card failure [Re: Jenny100] #511233
06/13/09 12:25 PM
06/13/09 12:25 PM
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fildil Offline OP
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I brought the tower into the computer repair guy this morning. I don't think that I would have been able to to test anything since I kept getting thrown off the internet. At least the diagnostic test is free and if it costs too much to repair I guess that we'll have to ditch the machine, but I'm really upset because it won't be two years old until August.


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
Re: Nvidia display card failure [Re: fildil] #511250
06/13/09 12:57 PM
06/13/09 12:57 PM
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How long was your warrantee?

Re: Nvidia display card failure [Re: InlandAZ] #511252
06/13/09 12:59 PM
06/13/09 12:59 PM
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fildil Offline OP
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Unhappily InlandAZ, it was for only 1 year. I tried to talk my husband into extending it, but did he listen? Nooooooooo! cry


Fil

There is a fine line between genius and insanity. I have erased this line. Oscar Levant
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