Thanks again Ana. As always, a true friend.
Kim

Unfortunately, as a developer, we have no control over this type of thing. In fact, I haven't even seen the actual box yet. I'll check with the publisher and see if I can find any additional info.

gunnargames

Gamers always appreciate it when developers respond to our problems.

gunnargames. I'd appreciate knowing what happened.

Kim

I couldn't load this game either, until I uninstalled Norton Internet Security. Then it went fine!!

I did take the game back to wal-mart and explained the problem but I don't think they really believed me. after much "intensive conversation" on my part, they finally agreed to give me the amount back in a gift card, not a cash refund. So I guess it eventually worked out but it caused way too much frustration

gunnargames, will you be my best friend?

Wow, I bought this, and it included a bonus game. When I installed, I didn't notice the DVD requirement because my drive does both DVD and CD. However, I just saw this thread and checked my box. It not only says CD on the front in the WIN/MAC software logo, but also on the back where it lists specs, it doesn't mention needing ANY kind of a drive for installation! Just out of curiosity, I looked at the actual disk, and ALL the instructions for installation which are imprinted on the disk say it is CD software and give the instructions in those terms. So....it's not just the box that has the error!

Someone made a big booboo!

Glad you had a DVD drive so you can play it.

Ana

I bought it from Walmart too - I didn't see CD anywhere on my box, nor did I see DVD.

However, I found a w/t in PDF format and downloaded it, scanned it and then tried to open it.

Don't download it!! Now I have BSoD and looking for a cure. Just a warning for others.

The game is good - but it would be nice if someone had a w/t. It does have adventure qualities!

I saw this game at Target and thought it looked like it might be a good one. Didn't buy it and these posts about it are intereting. What is a BSoD? That doesn't sound good!

gatsbygirl, it's the dreaded Blue Screen of Death.

Ana

I've posted a walkthrough on our web site for anyone still looking for assistance. It's also a PDF file, but please don't confuse it with the one that caused you problems.

You can view/download it here:

http://www.gunnargames.com/support.html

Thanks gunnar, that's fantastic.

Ana

Thank you so much Gunnar!

One crash per winter is plenty for me. I crashed in January and again last week - I can't thank you enough for this w/t.

Hugs,
Linda