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#583441 - 01/02/10 10:17 PM Dreamcatcher Games Holiday Sale Shipped!
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
I broke down and ordered 4 games from
Dreamcatcher Games Holiday Sale 12/23.
Immediately recieved order confirmation
and was told I would recieve shipping confirmation soon after.
Never have.
Anyone else order?


Edited by katbear50 (01/06/10 01:26 PM)
Edit Reason: updating
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

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#583449 - 01/02/10 11:02 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 54469
Loc: In the Naughty Corner
Dreamcatcher is very dependable, but notoriously slow in shipping. They also charge when you order and not when shipped. You will need to be patient with them.

Ana wave
_________________________
How old would you be if you didn't know how old you are?

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#583620 - 01/03/10 02:04 PM Re: Dreamcatcher Games Holiday Sale [Re: BrownEyedTigre]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32704
Loc: southeast USA
I have the same problem, only I ordered on Dec 12.
I've emailed twice and never received an answer.

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#583740 - 01/03/10 07:04 PM Re: Dreamcatcher Games Holiday Sale [Re: Jenny100]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
Thanks so much yall, was getting antsy.
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

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#584047 - 01/04/10 07:41 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
Donald Offline
Settled Boomer

Registered: 09/09/07
Posts: 279
Loc: Florida
Here is a cut and paste from the reply I got from The Dreamcather Store

Your order should have shipped and should be in transit, I will be emailing those people affected by our fulfillment houses delay (incl you) with some compensation for the delay.



I apologize for the delay.



Ted



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#584112 - 01/05/10 12:18 AM Re: Dreamcatcher Games Holiday Sale [Re: Donald]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
Thanks for saring that info.
When did you order, Donald?
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

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#584271 - 01/05/10 12:55 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
Newgames Offline
Settled Boomer

Registered: 07/21/06
Posts: 241
Loc: California
I ordered Treasure Island on 12-8 but it says it should have shipped on Dec 18. I have not received it.
Who did you email/talk to over at Dreamcatcher? I have a problem with one of the games - freezing/scratches Sherlock Holmes. I have had no reply from them.


Edited by Newgames (01/05/10 12:56 PM)

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#584288 - 01/05/10 02:02 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
michele rose Offline
Settled Boomer

Registered: 12/25/07
Posts: 170
Loc: Ohio
Experiencing same problem. Ordered Treasure Island on 12/10/09. Confirmation was immediate along with credit card charge. Tried to contact customer support via long distance phone call(no 800#),which referred me back to formatted email on their website via recorded message. No response to date!
Any suggestions?

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#584306 - 01/05/10 03:12 PM Treasure Island
amlamb Offline
Settled Boomer

Registered: 01/06/09
Posts: 149
Loc: TN
I was wondering if anyone else is having trouble getting the game from Dreamcatchers.

I ordered it on 12/19/09 and havn't received it yet. mad
_________________________
Marie

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#584353 - 01/05/10 07:10 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
Donald Offline
Settled Boomer

Registered: 09/09/07
Posts: 279
Loc: Florida
I ordered Treasure Island on Dec 9

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#584356 - 01/05/10 07:35 PM Re: Dreamcatcher Games Holiday Sale [Re: Donald]
lexxy Offline
Addicted Boomer

Registered: 04/02/00
Posts: 2865
Loc: Southern Exposure
I thought I was the only one waiting for their games from Dream Catcher. I too was told that the ship date would be 18 December 2009. I have not received an email from the company addressing a delay. I have emailed them several times and have gotten no reply so I just sit here and wait . I ordered Treasure Island on Dec 8 2009.
_________________________
carol
It doesn't cost a dime to be kind
----------------------------
Currently playing Dead Mountainer's Hotel

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#584380 - 01/05/10 09:03 PM Re: Dreamcatcher Games Holiday Sale [Re: lexxy]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32704
Loc: southeast USA
I don't think anyone here has received the games they ordered through Dreamcatcher's "Holiday Sale."

They did answer my third email and said they'd just sent my games (ordered Dec 12), but unlike Donald's email, they didn't mention any "compensation" for the delay.

They have an email for questions about online orders on ***this page***.

Unfortunately I don't think the games will arrive during vacation time.

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#584481 - 01/06/10 06:07 AM Re: Dreamcatcher Games Holiday Sale [Re: Jenny100]
lexxy Offline
Addicted Boomer

Registered: 04/02/00
Posts: 2865
Loc: Southern Exposure
Update ,....... I recieved an email this morning informing me that my game was shipped 1/5/10 and it also added that there was no time frame on the delivery date, I take that to mean that it will get here when ever. I am just glad that it's on the way.
_________________________
carol
It doesn't cost a dime to be kind
----------------------------
Currently playing Dead Mountainer's Hotel

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#584605 - 01/06/10 01:26 PM Re: Dreamcatcher Games Holiday Sale [Re: lexxy]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
Originally Posted By: lexxy
Update ,....... I recieved an email this morning informing me that my game was shipped 1/5/10 and it also added that there was no time frame on the delivery date, I take that to mean that it will get here when ever. I am just glad that it's on the way.

I too recievd a shipping confirmation, dated today 01/06/10
WooHoo, fun times are a comin! happydance
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#584616 - 01/06/10 02:54 PM Re: Dreamcatcher Games Holiday Sale [Re: katbear50]
orchid girl Offline
Addicted Boomer

Registered: 11/13/06
Posts: 1869
Loc: Ontario,Canada
I ordered a game from DreamCatchers in Oct/09. Said it was in stock and would take 10 working days.
One month later and no game. By that time, game was now on sale for 1/2 price.

Got game after 2 months and was charged the full price since they charge you the day of order, not day of shipping. Very bad practice.

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