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#603313 - 03/07/10 12:41 AM Router Advice ~ need new one
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
It seems I am in need of a new Router for my desktop
that will also serve as a wireless one for my LapTop.
My old one was from my ISP AT&T {2/3 yrs old},
but they will no longer support it.
Need some advice.
I have 3.0 internet, that's all they will give me
where I live.
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#603408 - 03/07/10 11:09 AM Re: Router Advice ~ need new one [Re: katbear50]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32306
Loc: southeast USA
What do you mean by "they will no longer support it?"
Does it not work anymore?

If you want to choose a wireless router, check ***Newegg***. Choose your price point and check the reviews for the wireless routers listed there.

The speed you get may depend on the wireless cards in your computer(s).

I'm not sure what you mean by "3.0 internet."
Do you mean ***this***? It doesn't seem to be related to what router you're using?

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#603422 - 03/07/10 12:13 PM Re: Router Advice ~ need new one [Re: Jenny100]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 5786
Loc: Arizona
I think that's Katbear's Bandwidth (3.0 MBPS) - could be wrong though.

Did the ISP provide you with a Router, a Modem or a combo unit? If it functions as a router you may need to configure your laptop's connection settings to access it (assuming you've enabled wireless security).

Unless the ISP set up the unit (and password protected it) you should be able to access the setup routine by entering it's default gateway address in your browser (e.g. 192.168.x.x - where x.x can be 0.1, 1.1 etc...)

You can generally display the WEP/WPA passkeys from setup.


Edited by InlandAZ (03/07/10 12:16 PM)

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#603582 - 03/08/10 12:01 AM Re: Router Advice ~ need new one [Re: InlandAZ]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
okay, yall bear w/me please, I'm sure I'm not using the proper terms.
The 3.0 is my speed, where I am they can't support a 6.0 speed yet.

My current Router{modem?}/Wireless device was installed by AT&T,
but they will not service it as I don't pay for inside wire maintenance. {ripoff}

When they installed/set it up it worked just fine,
until a month or so ago.

We have tried doing resets on the modem, but doesn't solve the problem.

I am having probs w/both my wired desktop
and my wireless laptop {which is w/in 3' of the modem right now}.
Everytime I try to sign on to the internet {IE}
or change sites
I get the message "Internet Explorer cannot display the webpage".
If I click on "Diagnose Connection Problems",
9 times out of 10
it will eventually come up {like it has timed out?},
stating "Windows has not found any problem with this network's connection".

Sometimes, however, it states "Windows has found a problem it cannot repair automatically..."
Then it directs me to "Troubleshoot network connection problems".
I have gone there many times and done what they suggested,
but it makes no difference.
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#603586 - 03/08/10 12:20 AM Re: Router Advice ~ need new one [Re: katbear50]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32306
Loc: southeast USA
Did they say the problem was the modem?
The ISP I used to have was able to test the modem remotely to tell if it was working properly or not.

If your device is a combined router/modem, you might want to ask your ISP which model(s) they recommend.

What was the make and model number of your old router/modem?

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#603593 - 03/08/10 01:52 AM Re: Router Advice ~ need new one [Re: Jenny100]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
The one I have now is :

Westell Versalink 327W
D90-327W30-06
Rev-E
Assembled in USA
08/2007

SSID WEST8982 ADSL2+ Versalink

AT&T wanted to charge me to check it out online
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#603634 - 03/08/10 08:40 AM Re: Router Advice ~ need new one [Re: katbear50]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32306
Loc: southeast USA
Originally Posted By: katbear50
AT&T wanted to charge me to check it out online

Unbelievable. They really want to scrape out every penny.

I found some information for troubleshooting the Westell Versalink 327W ***here***.

It's a Verizon link, but it's the same modem.
And it's got pictures to go with the instructions.

Perhaps setting the modem to factory defaults will allow you to "start over" with it and get it working for you again.

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#603683 - 03/08/10 11:53 AM Re: Router Advice ~ need new one [Re: Jenny100]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 5786
Loc: Arizona
Try giving the router a PING to see if you can talk to it -

Click Start, All Programs, Accessories and open a Command Prompt. Type "PING 192.168.1.1" (without the quotes) on the command line and press the enter key - do you see any lost packets?

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#603790 - 03/08/10 07:23 PM Re: Router Advice ~ need new one [Re: InlandAZ]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
InlandAZ,
I did what you suggested :
katbear50 Router Ping
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#603850 - 03/08/10 10:04 PM Re: Router Advice ~ need new one [Re: katbear50]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 5786
Loc: Arizona
From the command prompt again, enter:

IPCONFIG /ALL

And post the results...

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#603933 - 03/09/10 08:49 AM Re: Router Advice ~ need new one [Re: InlandAZ]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#603974 - 03/09/10 11:14 AM Re: Router Advice ~ need new one [Re: katbear50]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 5786
Loc: Arizona
I've never seen ping return a different IP Address (you entered PING 192.168.1.1, and it returned 192.168.1.96).

Is this PC directly attached to the Router (or is it a wireless connection)?

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#603982 - 03/09/10 11:45 AM Re: Router Advice ~ need new one [Re: katbear50]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 32306
Loc: southeast USA
Originally Posted By: katbear50

It looks like the router is 192.168.1.254 and the computer is 192.168.1.96

Try pinging 192.168.1.254

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#604050 - 03/09/10 04:27 PM Re: Router Advice ~ need new one [Re: Jenny100]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
This is my Desktop PC and it is hardwired to the Modem, InlandAZ

I will get back to you with that, Jenny.
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
#604055 - 03/09/10 04:38 PM Re: Router Advice ~ need new one [Re: katbear50]
katbear50 Offline
Addicted Boomer

Registered: 01/01/09
Posts: 3352
Loc: southwest Louisiana, USA
Ping 192.168.1.254 katbear50

Is this right now?


Edited by katbear50 (03/09/10 06:43 PM)
Edit Reason: typo correction
_________________________
“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=

Top
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