Now stuck @ the "Skull Memory Puzzle". {part 4}
Got pretty far, and not sure if I made a mistake or not,
but game seems to have frozen there.

What do you mean frozen? The game screen doesn't change or you don't know how to proceed?

Seems like it's in a Loop.
Screen doesn't change, no options for movement,
no inventory, etc.
Playing on my PC {Vista}, chatting on my Laptop.

Uh oh! Let's wait for Chris to come help us.

Have you saved close to where you are? Maybe rebooting might help or closing the game and going back to a saved game might jar it loose.

Yes, I have learned the hard way to save often.
Will have to shut it down for now though,
fighting upper respiratory infection...
Will check back in tomorrow, k?

PS~would not respond to ctrl/alt/del,
did not register as running.
had to do manual shut-down of puter.
tried t get a screen shot but no go, sry.

Hope you feel better tomorrow - computer too. Good night.

Thanks for the link. I'll look into this bug!

Eep! Yes, the game definitely froze. My first piece of advice would be to restart your computer and try again, saving right before you go to the screen that caused the game to freeze last time.

After saving, try again. It might have just been some kind of fluke. If it DOES happen again, though, then could you e-mail me your saved game so that I can take a look?

Thanks!

Just started again and looped in the exact same place,
this time I know I made an error in the sequence.
Freezes my whole computer, so can't promise a screen shot.
Will try for the saved game, but kinda 'blonde'.

PS~Chris, I'm getting some kind of error about Program Compatibility.

PSS~Save sent via e-mail.

Hi kat,

I received your e-mail and will look into the error first thing in the morning. It would be helpful if you could show me the error message that you received. Also, are you playing on Vista 32-bit or 64-bit?

Chris,
Here's the error message, sorry it's blurry.
Program compatibility assistant
After the umteenth time, I finally got past that part,
now I'm stuck @ the final puzzle.
Keep getting turned around trying to get back to Ferucil.
Actually I now show 5 prisms & canes in my inventory...LOL

I can tell you each time I complete a task and head into a film short,
my screen goes light grey w/a white square @ top left
and a twirling "o".
really weird.

BTW~I'm running Win Vista 32 Bit.

Hi kat,

It sounds like your computer is mixing a Windows component (OCX file) that is causing that freezing, the multiple inventory items, and possibly the white square, as well.

The next time that error message pops up, click on the arrow next to "show details" and take a screenshot, so that I can see which file is missing.

The missing file is supposed to be installed with Windows, so there's a chance if it's missing that it could affect other games/programs, as well.

I need help opening the safe in the detectives office...There are two buttons on the safe..are those the ones I use to try and open it...when I touch them they have a cursor like an X over them...do I use this and just push the buttons? Can't quite get this one...thanks.

Hi linda,

You have to click the left and right buttons on the safe in a certain order to unlock it. There is a document somewhere in the detective's office that hints at the order. Good luck!

Thanks, Chris!