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#729053 - 06/01/11 02:26 PM Black Mirror III Download.
Carole Offline
Settled Boomer

Registered: 10/02/00
Posts: 260
Loc: Houston, Texas, USA
Not too sure where to post this,but here goes. Feel free to move it wherever. On May 30, I ordered and paid for a download of Black Mirror three and printed out a receipt with order# and customer ID# from Viva site. Assumed I would get an email with link to download or further instructions, to no avail to date. Have been back to their site several times trying to figure out how to contact them, but their site seems to ignore that one would have a problem other than technical. Any advice from one and all would be greatly appreciated. Thanks, Carole

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#729054 - 06/01/11 02:28 PM Re: Black Mirror III Download. [Re: Carole]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64396
Loc: In the Naughty Corner
I sent the owner an email for you. Stay tuned.

Likely, your email is your spam folder or something.

EDIT: They responded immediately, they are working on it, as I suspected the emails tend to end up in recipient spam folders and could be blocked by your internet provider.

Ana wave


Edited by BrownEyedTigre (06/01/11 02:41 PM)
Edit Reason: Added update.
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#729061 - 06/01/11 02:48 PM Re: Black Mirror III Download. [Re: BrownEyedTigre]
Carole Offline
Settled Boomer

Registered: 10/02/00
Posts: 260
Loc: Houston, Texas, USA
Thanks for the help. I can view my spam folder, but it is not in there-guess it is just floating in the ether having a grand old time with freedom.

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#729064 - 06/01/11 03:00 PM Re: Black Mirror III Download. [Re: Carole]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64396
Loc: In the Naughty Corner
I have Comcast and I don't get my spam, they hold on to some and others they leave on the comcast web site and I have to look there. Each provider is different.

Ana wave
_________________________
How old would you be if you didn't know how old you are?

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#729267 - 06/02/11 06:57 AM Re: Black Mirror III Download. [Re: BrownEyedTigre]
Carole Offline
Settled Boomer

Registered: 10/02/00
Posts: 260
Loc: Houston, Texas, USA
Yea!!! I got my email with links and an apology. Thanks so much for your assistance.

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#729275 - 06/02/11 07:38 AM Re: Black Mirror III Download. [Re: Carole]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64396
Loc: In the Naughty Corner
Wonderful! Viva is very responsive, so I figured it had to be a glitch somewhere. Glad you are on your way to gaming now.

Ana wave
_________________________
How old would you be if you didn't know how old you are?

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