That's a shame, Patsy. I'm puzzled as to why you are having this problem. If I see anything helpful regarding this, I will let you know.

Thanks, Marian, It has to be something I'm doing wrong, (or not doing.) I've even started a new name and that did nothing.
Ran out of time. I want to play so I think I'll use a credit. Since no one else has had a problem. I've clicked all over the lock.

Yes, why not use a game credit on it and give it a try. You can always get your credit refunded if it doesn't work out.

I found my mistake! wrong house. My face is red. Maybe I'll be better from here on.

I can see where it would be pretty easy to make that mistake. I hope you enjoy the game, Patsy; I believe that it will certainly hold your interest.