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#781908 - 01/19/12 02:47 PM Big Fish Game Club Members: Punch Card Information/New Features
Marian Online   content
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Registered: 07/04/00
Posts: 12647
Loc: near Yosemite in California
Some of you may have already noticed this, but if you click on your "My Account" tab, there is now a new tab option revealed that says, "My Punch Card." This new feature is being rolled out now. It's still in the implementation process, so don't panic if you do not see the correct number of punches displayed that you have already accumulated this month - it's still being worked on but should show correctly over the next several days. I think it's great that we will be able to keep track of our punches this way as well as through email.

In addition to this, what will be happening is that as soon as you fill a punch card, you will be sent your free coupon code that you have earned immediately; there will be no waiting until the first few days of the following month. You will be receiving punch card coupon codes as soon as you have earned them. The coupon codes will still have an expiration date of 60 days after having received them.

One of the mods on the Big Fish forums has posted the following:

Quote:
I just wanted to jump in with a quick update. Though some of you may already be seeing your January punches (or at least some of them) on your My Punch Card page, we are definitely still in the process of rolling this new feature out, so please hang in there -- your punches haven't been lost!

We'll come in and give you the "all clear" once we've finished the work on our end, and at that point if you still aren't seeing all of your January punches, then please feel free to go ahead and contact Customer Support. (But if you could hold off until then, I know our CS reps would really appreciate it!)


So, as I said before, give this a few days - these new features are in the roll-out stage as I type this. I wanted to let everyone know of these changes. I love the way the new system is going to work such that once we have earned a free game, the coupon code will be sent out right away. smile wave




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#781912 - 01/19/12 03:03 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
BrownEyedTigre Offline
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Registered: 01/04/04
Posts: 54475
Loc: In the Naughty Corner
Thanks Marian, mine has been on the top of the page for a few days now next to my name when you are logged in. I don't need to click anywhere it's just there. It's a nice new addition. yay
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#781919 - 01/19/12 03:30 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: BrownEyedTigre]
cailyn Offline
BAAG Specialist

Registered: 01/08/06
Posts: 5225
Loc: Somewhere ? in Massachusetts?
thanksThanks Marion,I clicked on mine and was a little confused? But I knew if I came here I would find the ans.I think it is pretty neat new system wave
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#781921 - 01/19/12 03:31 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: BrownEyedTigre]
Marian Online   content
Casual forum Moderator
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Registered: 07/04/00
Posts: 12647
Loc: near Yosemite in California
Right, Ana - you can also just click on the punch card next to your name at the top of the page. thumbsup I like this new system! wave

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#781932 - 01/19/12 04:53 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3305
Loc: Toronto, Ontario, Canada
Hi, Marian!

I received my coupon this morning for the first punch card I filled for January, and was pleasantly surprised because I hadn't yet read your post.

Susan

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#781934 - 01/19/12 05:01 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Susie07]
Marian Online   content
Casual forum Moderator
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Registered: 07/04/00
Posts: 12647
Loc: near Yosemite in California
Great news, Susan! thumbsup

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#781935 - 01/19/12 05:09 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
Flo NS Offline
Addicted Boomer

Registered: 04/11/06
Posts: 2946
Loc: Nova Scotia
I'm glad that explains it, I just opened an e-mail letting me know I have earned a free game for the punch card purchases. I thought they were changing the date and I didn't have a chance to finish my second punch card.

I'll have to check to see if they have the ones from last month there because I still have 3 from Dec.

Nope! Must just be from January on. Good idea, instead of trying to remember which ones you used and what you have left.


Edited by Flo NS (01/19/12 05:13 PM)

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#781972 - 01/19/12 11:27 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
exalthim2 Offline
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Registered: 06/17/05
Posts: 1249
Loc: Beach Park, Il.
hearts love this feature. Don't have to rely on the old memory anymore. happydance
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#781973 - 01/19/12 11:36 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
smitty145 Offline
Settled Boomer

Registered: 07/17/09
Posts: 448
Loc: NYC, USA
Thank you, Marian! I just noticed it on mine. This is a great new feature. thumbsup Now I have to fill it up and see how it will look. rah

Also, click on it and you are taken to a page giving you how many days you have to fill the card up and any other info on the punches to the right. You can also click on "other games you'll love" suggestions. WTG BF!


Edited by smitty145 (01/19/12 11:42 PM)
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#781975 - 01/19/12 11:49 PM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: smitty145]
Marian Online   content
Casual forum Moderator
Adept Boomer

Registered: 07/04/00
Posts: 12647
Loc: near Yosemite in California
I'm happy to hear that you are all pleased with these new features; I certainly am! smile happydance

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#782032 - 01/20/12 10:59 AM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
GuybrushThreepwood Offline
Addicted Boomer

Registered: 09/06/03
Posts: 2461
Loc: Lincoln, NE
That's a good feature since I never receive the emails telling me I have a punch. But I do receive the game codes. Talked to customer service and did what they said but still doesn't work. Now I can check punches on the page. I need one more this month. I still have two or three codes. Lately all the new games are CEs or standard versions of games I played the CE of or things I'm not interested in, like time management games,

Oh I did try Scratches Director's Cut, put even at high gamma my inventory was so dark I couldn't see what was in it so I deleted the game.



Edited by GuybrushThreepwood (01/20/12 11:01 AM)
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#782039 - 01/20/12 11:41 AM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
spankie Offline
Settled Boomer

Registered: 02/22/04
Posts: 537
Loc: Sacramento, CA
happydance happydance happydance
Wow! I really do like this feature. My punch card is at the top of the page and correct.

Oh, and I got my felix the fish in the mail within one week of email announcement of my one year anniversary with big fish.

Good for BF - wink
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#782137 - 01/21/12 08:54 AM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: spankie]
Rosaboobie Offline
Addicted Boomer

Registered: 12/26/04
Posts: 1112
Loc: Kilifi, Kenya
Wow, dealing with BFG just gets better and better every day! happydance

I noticed the new "strange" icon at the top of the page yesterday, and realised what it was. What a neat idea.

And then today I got this "strange" email telling me I had won a free game - That confused me (it doesn't take much these days to confuse me!)and then I just read this topic, and all is revealed.

A big thumbs up to BFG bravo
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#782140 - 01/21/12 09:21 AM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Rosaboobie]
Marian Online   content
Casual forum Moderator
Adept Boomer

Registered: 07/04/00
Posts: 12647
Loc: near Yosemite in California
I received an email from Big Fish Games last night saying that all of the punch card updates are now complete. thumbsup wave

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#782148 - 01/21/12 10:27 AM Re: Big Fish Game Club Members: Punch Card Information/New Features [Re: Marian]
Cappy Offline
Settled Boomer

Registered: 12/01/04
Posts: 425
Loc: Millbrook, New York
I'll join everyone in applauding BFG for this outstanding new feature. What a great idea. Their customer service just keeps getting better.

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