The patch didn't work. But I got it running.
I have the latest graphics driver from Nvidia but my PhysX driver wasn't up to date. I had the one released just before 9.1.1111. (I imagine it's much newer than the driver the game would have installed so go figure.) I installed it over the previous version and it worked.
Next time I'll have to remember that all those drivers have to be downloaded separately.
So, Jenny, you were on the right track. <g> Thank you all very much for giving so much thought to this. I'm happy. This is really one of my favorite games and I'd have hated to shelve it for good.
Now to go tell the support team. <g>
Gil.
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