Never mind...duh duh duh !!!!
I was trying to use a key instead of a power control key so I resolved my problem.

Did you insert the power-control key found on the coffee table at the foyer on the plug at right?


Glad you got through now!

Thanks!
I got the clock key and tried to set it for 7:21 several times but the secret compartment doesn't open. ?
Also as I check the list of things to do, several things I did do, won't check off. For instance, I went through Renate's bag and that doesn't check. Do you go through it again? Also went through Karl's drawer etc.
Thanks for help!

Have you examined the book found in Renate's bag completely? You should have taken a clue page.

Have you taken the map and examined it?

Have you gotten the clue from the cuckoo clock and used the cutout on the Castle Finster book?

Thanks! I will check for the clue page.
What map?
Have the clock key but the clock won't open at 7:21. (on the 3rd from left clock) Is it another?

The map that is in Renate's bag.

As for the clock - have you seen Renate mess with the cuckoo clock on the security monitor?
After did you check that cuckoo clock?

I did see Renate doing something to the clock. I do have the key and have tried several times ....
went over some things again, finally got it! Thanks!!!

Great! Enjoy the game.