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#827977 - 08/09/12 07:56 PM Blizzard Hacked...Change your info ASAP
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Hi guys

Blizzard has discovered a leak and North American accounts have the possibility of being compromised. For safety's sake, log into your Battlenet account (do not click links in emails ever) and change your password.

Even with an authenticator, there is still a slight risk so let the changes begin!
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#827981 - 08/09/12 08:42 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 59657
Loc: In the Naughty Corner
I was just heading here to post that! lol Thanks L4L.

You can read about it Here.

Ana wave
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#827986 - 08/09/12 09:16 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Thanks Ana, I was reluctant at first as I thought it was a scam, but researched it and found it genuine. It's too bad that some folks have nothing to do but cause problems. sad
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#828058 - 08/10/12 10:09 AM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
lindy236 Offline
Settled Boomer

Registered: 06/06/05
Posts: 485
Loc: South Dakota
Thanks Looney and Ana.

Password changed!

Linda wave

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#828076 - 08/10/12 11:38 AM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Great Lindy!

Further investigation reveals that, as hubby and I thought, the Physical authenticator (versus using your phone or other methods) has not been breached. However, changing your password is never a bad thing. wave
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#828107 - 08/10/12 02:41 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
luv2travel Offline
Addicted Boomer

Registered: 01/30/02
Posts: 1959
Loc: Phoenix, AZ USA
Thanks L4L! Changed mine too!
Andrea wave

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#828300 - 08/11/12 12:17 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
GuybrushThreepwood Offline
Addicted Boomer

Registered: 09/06/03
Posts: 2936
Loc: Lincoln, NE
Some people were talking about this at guildwars2guru. Somebody said Blizzard has default setting to not require the authenticator, and this person thought this was a bad mistake on Blizzard's part. They also suggested that Arenanet add one for Guild Wars 2.
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#828304 - 08/11/12 12:25 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Yea, when the authenticator first came out you had to enter each time. People complained (of course) so they changed it to only be required randomly, though it was still supposed to be authenticating using your ip address (I think). Then people complained about that. Now there is an option to require the authenticator each time.

Guild Wars 2 should most definitely look into it, the world being as it is.
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#828381 - 08/11/12 10:13 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
lindy236 Offline
Settled Boomer

Registered: 06/06/05
Posts: 485
Loc: South Dakota
Looney, I didn't know about the option to use the authenticator each time for logging in. Where can I find this option? I don't mind entering it each time to keep myself safe.

Thanks
Linda wave

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#828478 - 08/12/12 02:34 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Lindy, log into your account at battlenet.

Click on "Account."

Scroll down to "Security Options" on the left hand side.

Click on "Manage Security Options."

There is a box to check there to require it each time. I hope that helps. wave


Edited by looney4labs (08/12/12 02:34 PM)
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#828519 - 08/12/12 07:09 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
lindy236 Offline
Settled Boomer

Registered: 06/06/05
Posts: 485
Loc: South Dakota
Thanks Looney!

Linda wave

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#828636 - 08/13/12 01:41 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
Happy to help wave
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#829511 - 08/18/12 11:12 AM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
Debra Offline
Addicted Boomer

Registered: 05/30/99
Posts: 2207
Loc: Central Texas
Just saw this today. I really appreciate this information!
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#829523 - 08/18/12 12:08 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
looney4labs Offline
GB Reviewer Moderator
Sonic Boomer

Registered: 04/05/04
Posts: 39539
Loc: Alabama
You can now also change your Secret Question, which is a good precaution to take. wave
_________________________
"Dogs are not our whole life, but they make our lives whole."
-Roger Caras

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#829673 - 08/19/12 12:29 PM Re: Blizzard Hacked...Change your info ASAP [Re: looney4labs]
Debra Offline
Addicted Boomer

Registered: 05/30/99
Posts: 2207
Loc: Central Texas
I did both yesterday. I'm just recovering from ANOTHER virus/hack attack so, knowing this may keep me from another expensive trip to the computer repair shop ($175 last time eek mad).
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Skyrim: Divorce and ended relationships not included. May induce expulsion to couch for an indefinite period of time. Say no to skooma.

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