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#852562 - 11/28/12 05:50 PM GOG Question
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
I signed up, filled out all the info, put 9 games in the cart, clicked to buy, and sat there for over a half hour, and got NOTHING to tell me that I really ordered anything. ?????

The cart is still showing 9 games.

What did I do wrong?
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

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#852565 - 11/28/12 06:01 PM Re: GOG Question [Re: granny]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9772
Loc: In Missouri near St. Louis
It's hard to tell, granny. Did you send a message to the support at GOG to ask them what might have happened? They are very good at helping you out.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#852567 - 11/28/12 06:07 PM Re: GOG Question [Re: granny]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6763
Loc: Arizona
If you have another browser (Firefox or Chrome) I'd give that a shot. I think I ran into a similar situation not too long ago, and the only way to complete the transaction was to use something other than IE.

Edit -

That's assuming you were using Internet Explorer smile


Edited by InlandAZ (11/28/12 06:09 PM)

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#852581 - 11/28/12 06:51 PM Re: GOG Question [Re: InlandAZ]
Gobobby Offline
Settled Boomer

Registered: 12/14/07
Posts: 272
Loc: New Mexico
After what you have done click on "My Account," and the games will be listed there. This is where you download. "My Account" will list all games that you have downloaded, and you can download again should it be necessary in the future.

I have never used IE so I do not know if this would be a problem.
_________________________
The cleanest thing in your house is your cat

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#852584 - 11/28/12 06:54 PM Re: GOG Question [Re: granny]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9772
Loc: In Missouri near St. Louis
What is that? Is it from GOG? Did you go to My Account and download from there?
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#852602 - 11/28/12 09:06 PM Re: GOG Question [Re: granny]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35280
Loc: southeast USA
Originally Posted By: granny
I signed up, filled out all the info, put 9 games in the cart, clicked to buy, and sat there for over a half hour, and got NOTHING to tell me that I really ordered anything. ?????

The cart is still showing 9 games.

What did I do wrong?

You've got a lot more patience than I do to wait over half an hour. If you were logged in, the games may still be in your shopping cart. Check your My Account page at GOG to see if the games are there. If not, the order probably didn't go through.

When I click Buy, it takes me to a page where I say how I want to pay for the games -- credit card or PayPal. If you didn't get that far, the order didn't go through.

Like others have said, IE seems to be a problem. Try a different web browser -- Firefox, Opera, or something.

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#852604 - 11/28/12 09:40 PM Re: GOG Question [Re: granny]
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
I paid 58.00 (a few cents less) with my Visa card, clicked the green pay spot, it lit up, and then nothing else happened. Bounced around after that. checked my cart, and and it still had the games in it. The My Account had nothing in it.

So, how do I change to Firefox?
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

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#852606 - 11/28/12 09:48 PM Re: GOG Question [Re: granny]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9772
Loc: In Missouri near St. Louis
Download Firefox here and install it. You can use whichever browser you want any time.

Firefox

You said you never use IE, so which browser do you use?
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#852608 - 11/28/12 09:57 PM Re: GOG Question [Re: granny]
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
I am using IE. But how do you switch fron one to another. (this is where the granny dumbbell comes in)

I might already have Firefox in this stinking #7, cause it pops up sometimes telling me it has new upgrades.
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

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#852609 - 11/28/12 10:06 PM Re: GOG Question [Re: granny]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9772
Loc: In Missouri near St. Louis
If you didn't download it, you don't have it. You don't switch at all - you just use whichever one you want.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#852614 - 11/28/12 11:16 PM Re: GOG Question [Re: granny]
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
My goodness, that was fast. When I saw that red ball, I remember that was what I had for years on my darling X-box.

On my way back to GOG.

Thanks super much.
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

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#852620 - 11/29/12 12:00 AM Re: GOG Question [Re: granny]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9772
Loc: In Missouri near St. Louis
Let us know if it works this time.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#852622 - 11/29/12 12:47 AM Re: GOG Question [Re: granny]
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
This is driving me insane, I have to get close with a magnet in order to see anything. The whole screen is a dull gray, and UGLY. I set it to 150 and still can't see it.
The only thing that got larger are the icons on the screen.


Got to GOG and it is the same way. Any hoo, this time it refused to except my password. Support said it sent me an Email, Good lord, does it take more than twenty five mins to get here?

burble burble burble
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

Top
#852675 - 11/29/12 08:14 AM Re: GOG Question [Re: granny]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35280
Loc: southeast USA
Originally Posted By: granny
This is driving me insane, I have to get close with a magnet in order to see anything. The whole screen is a dull gray, and UGLY. I set it to 150 and still can't see it.
The only thing that got larger are the icons on the screen.

I don't understand. What happened here? What screen is a dull gray? Are you talking about a game or is this your desktop?


Quote:
Got to GOG and it is the same way. Any hoo, this time it refused to except my password. Support said it sent me an Email, Good lord, does it take more than twenty five mins to get here?

burble burble burble

Twenty-five minutes to load the Gameboomers page? It shouldn't take more than a few seconds.

If your computer is acting up and doing weird things, you may have some sort of malware.

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#853088 - 12/01/12 09:34 AM Re: GOG Question [Re: granny]
granny Offline
BAAG Specialist

Registered: 08/27/99
Posts: 7405
Loc: Ft. Lauderdale, Florida USA
Jenny, that 25 min. waswaiting for GOGs email...

Finally got a mail today, they say they can't reset my password because mails are blocked as Spam by my E-mail Account Provider 'ATT.Net, and deleted on the way. Also say they are working on it, don't know how long it will take.

Also say a possible workaround I could change my mail address assigned to my account to a different one from the provider -mostly everyone for example- Gmail, Yahoo, Hot Mail, AOL - and try to reset password again.
- - - - - -

So, I AM on Yahoo. DUH! Am I the only customer in the world left out of ATTs list when Yahoo took over ATT?

Anyway, why could GOG not have put the Password in THIS Email. ????
_________________________
Granny Goodwitch

A woman NEVER shot a man while he was doing dishes!

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