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#858468 - 12/23/12 09:08 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
okay thanks you guys.

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#858592 - 12/24/12 02:47 PM funny thing about dracula 3
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
i download the big fish part 1 and it play, i download a driver i still get the blue screen.

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#858595 - 12/24/12 03:03 PM Re: funny thing about dracula 3 [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6747
Loc: Arizona
If you post the content of the BSOD we might get a better idea of what's causing it.

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#858596 - 12/24/12 03:04 PM Re: funny thing about dracula 3 [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
what is the bsod.

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#858598 - 12/24/12 03:12 PM Re: funny thing about dracula 3 [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
none of those thank you guys very much.


Edited by family (12/24/12 03:12 PM)

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#858614 - 12/24/12 04:07 PM Re: funny thing about dracula 3 [Re: family]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9710
Loc: In Missouri near St. Louis
...and bsod is short for Blue Screen of Death... or your blue screens. Without the message on the BSOD, it's hard to know what the problem is.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#858627 - 12/24/12 05:12 PM Re: funny thing about dracula 3 [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
technial info stop 0x0000005,0xbf08f7a9,0x9ab49a00,0x00000000, ati2cqag.d11 address bfo8fa7a9 base at bf061000 date stamp 50133dae.


Edited by family (12/26/12 01:24 PM)

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#858643 - 12/24/12 07:42 PM Re: update drivers [Re: family]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9710
Loc: In Missouri near St. Louis
Quote:
ati2cqa9.d11


This part indicates an issue with your ATI video card. But I have no idea what it means - you'll have to wait for Inland or Jenny or someone who knows more than I do.

After you downloaded those drivers, did you ever install them?
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#858644 - 12/24/12 07:46 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
yes i download the drivers jenny gave me and still get it.

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#858666 - 12/25/12 12:13 AM Re: update drivers [Re: family]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9710
Loc: In Missouri near St. Louis
We know you downloaded, but as I asked, did you install them?
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#858696 - 12/25/12 08:30 AM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
yes , i click download and then install, and thank you guys, they are in amd files.


Edited by family (12/25/12 08:36 AM)

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#858722 - 12/25/12 11:11 AM Re: update drivers [Re: family]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35233
Loc: southeast USA
You may have to uninstall the existing drivers before you can successfully update to new ones.
ATI/AMD has instruction videos on how to install, update, and uninstall drivers at the bottom of this page
http://support.amd.com/us/gpudownload/Pages/index.aspx

The video instructions are for Windows 7.
I don't know if you're using Windows 7 or XP.

If you're using 64-bit Windows 7, be sure you get drivers for the 64-bit version of Windows 7.

If you're using the 32-bit Windows 7, you'll want the drivers for the 32-bit Windows 7.

If you get drivers for the wrong version of Windows, it could cause error messages or the drivers might not even install.

If you ONLY see the error message after trying to run the game, the problem may be an incompatibility between that particular version of the drivers and the game -- or it could be due to a conflict the drivers are having with previous drivers that weren't uninstalled before uninstalling the new ones.

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#858766 - 12/25/12 03:17 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
okay thank you guys very much.

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#858789 - 12/25/12 08:30 PM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6747
Loc: Arizona
Is it possible you misspelled the DLL above? I couldn't locate any info on the AMD site, or any threads relating to it. I did find several hits on ati2cqa.dll; it's apparently associated with malware.

Ati2cqa.dll general information


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#858870 - 12/26/12 01:17 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1548
Loc: georgia
thank you guys very much and you are right i corrected it above.


Edited by family (12/26/12 01:25 PM)

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