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Re: viva media site [Re: family] #874503
03/17/13 11:36 PM
03/17/13 11:36 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
It seems like it must be something to do with the way they have their website coded then. But if that's the case, it's strange more people aren't having the problem.

Re: viva media site [Re: Jenny100] #874510
03/18/13 12:25 AM
03/18/13 12:25 AM
Joined: Jul 2005
Posts: 789
Virginia Beach, VA
Uncle Reg Offline
Settled Boomer
Uncle Reg  Offline
Settled Boomer

Joined: Jul 2005
Posts: 789
Virginia Beach, VA

Thanks for the info on DNS, Jenny. I can't get that Google cache page either; but up in the upper right corner of the Google page is a link that says Text-only version. the text-only page does load, but none of the links on the text-only page will load, and at the top of the text-only page it says:

JavaScript seems to be disabled in your browser.
You must have JavaScript enabled in your browser to utilize the functionality of this website.

That might have something to do with the problem. A few months ago I uninstalled Java from Programs and Features (Win7's version of the old Add-Remove Programs), although I did not disable Javascript in my browser. I was led to believe that Java and Javascript were two different entities. In the few months that it's been uninstalled, I have not seen any other pages that refused to load.


Re: viva media site [Re: family] #874588
03/18/13 09:29 AM
03/18/13 09:29 AM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
does this mean i have to uninstall java to get to viva media.

Re: viva media site [Re: family] #874591
03/18/13 09:41 AM
03/18/13 09:41 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
I don't think the problem is due to JavaScript. When I disable JavaScript in my browser, most of the page still loads. Here's a screenshot
http://img254.imageshack.us/img254/9012/picture1rhe.png

So there's those 3 squares instead of the picture that's supposed to be there (the picture requires JavaScript). Other links on the page work fine.

I don't know if Java is used on the site, but JavaScript doesn't seem to be used for anything critical.

Re: viva media site [Re: Jenny100] #874605
03/18/13 10:56 AM
03/18/13 10:56 AM
Joined: Jul 2000
Posts: 48,224
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,224
near Yosemite
I have JavaScript enabled; I agree that this doesn't appear to be the problem. wave

Re: viva media site [Re: family] #874631
03/18/13 01:47 PM
03/18/13 01:47 PM
Joined: Apr 2012
Posts: 12
V
VivaMedia Offline
Shy Boomer
VivaMedia  Offline
Shy Boomer
V

Joined: Apr 2012
Posts: 12
Dear Fans and loyal customers,

We are sorry you have trouble accessing our site. We have had some ongoing maintenance in order to speed up the site due to a very quickly expanding exciting new catalogue of new games and increased traffic.

The most probable reason for not being able to access the website, as Jenny100 said, is the IP blocking defense mechanism that is standard to make sure no malware-infected hosts visit the site.

Potentially there may be some false positives so we would recommend the following steps:

Go to www.whatismyip.com and get your IP address.
Then go to http://whatismyipaddress.com/blacklist-check and confirm that the Ip automatically put in is the same as you had in the previous step and click the 'Check Blacklists' button.

This should show a comprehensive set of lists and if you have all check-marks, it means you are not listed. In this case, please contact us via mail [AT] viva-media [DOT] com , and we will further investigate the issue.

If you are in fact listed, first run a full virus scan on your computer to make sure you have not been hijacked by malware. Run windows update to be fully patched. Then you can request to remove yourself from any blacklists you are on.

We hope this helps and that you will be able to access our site. You are very important to us, so please contact us. We are expanding our catalogue and have a lot of regular deals so it would be a shame if you could not take advantage of them.

By the way, I'm not a sales guy, I am one of the IT support staff :-)

I hope you all have a great day, and once again, please do not hesitate to contact us after you performed the above troubleshooting steps.

Best,

A.S. - Viva Media


Last edited by VivaMedia; 03/18/13 01:48 PM. Reason: typo
Re: viva media site [Re: family] #874656
03/18/13 03:06 PM
03/18/13 03:06 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
okay thank you guys, what does viva media say is the problem, the above answer my problem, and question, i am not doing that, paying 1,2000 per year, that is crazy.

Last edited by family; 03/18/13 05:13 PM.
Re: viva media site [Re: family] #874691
03/18/13 07:13 PM
03/18/13 07:13 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Family,

Just go to
http://whatismyipaddress.com/blacklist-check

and make sure all the websites have a green check.
You may see a few question marks, but those can be ignored.

If you see any red exclamation marks, there might be a problem.

Your ISP probably changes your IP address every so often, so you might be left with someone else's bad reputation even though you've never spread malware.

If you have all green checks, then email Viva-Media at the mail [AT] viva-media [DOT] com address they gave, substituting @ for [AT] and . for [DOT] and tell them you have all green checks in the test and want to know why you're not able to get online.

Re: viva media site [Re: family] #874737
03/18/13 10:51 PM
03/18/13 10:51 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
okay thank you very much, i do not want to pay 1,200 to get on viva media.

Re: viva media site [Re: family] #874738
03/18/13 10:55 PM
03/18/13 10:55 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Originally Posted By: family
I do not want to pay 1,200 to get on viva media.

???
Who said you had to pay anything to get on Viva-Media?

Re: viva media site [Re: family] #874739
03/18/13 10:57 PM
03/18/13 10:57 PM
Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
I used both of the links and there was no mention of any money at all, let alone $1,200???


Gardens put to bed for the winter. Time for some gaming!
Re: viva media site [Re: family] #874740
03/18/13 10:58 PM
03/18/13 10:58 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
okay thanks guy, i will try it, your guys are right, i was looking at something else, the membership options.

Last edited by family; 03/18/13 11:05 PM.
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