Dear Fans and loyal customers,
We are sorry you have trouble accessing our site. We have had some ongoing maintenance in order to speed up the site due to a very quickly expanding exciting new catalogue of new games and increased traffic.
The most probable reason for not being able to access the website, as Jenny100 said, is the IP blocking defense mechanism that is standard to make sure no malware-infected hosts visit the site.
Potentially there may be some false positives so we would recommend the following steps:
Go to www.whatismyip.com
and get your IP address.
Then go to http://whatismyipaddress.com/blacklist-check
and confirm that the Ip automatically put in is the same as you had in the previous step and click the 'Check Blacklists' button.
This should show a comprehensive set of lists and if you have all check-marks, it means you are not listed. In this case, please contact us via mail [AT] viva-media [DOT] com , and we will further investigate the issue.
If you are in fact listed, first run a full virus scan on your computer to make sure you have not been hijacked by malware. Run windows update to be fully patched. Then you can request to remove yourself from any blacklists you are on.
We hope this helps and that you will be able to access our site. You are very important to us, so please contact us. We are expanding our catalogue and have a lot of regular deals so it would be a shame if you could not take advantage of them.
By the way, I'm not a sales guy, I am one of the IT support staff :-)
I hope you all have a great day, and once again, please do not hesitate to contact us after you performed the above troubleshooting steps.
A.S. - Viva Media