#876720 - 03/29/13 12:21 AM
Updating video card driver
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Addicted Boomer
Registered: 04/15/00
Posts: 3779
Loc: Lost in the Arizona Desert
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As I've stated in previous posts I just got a new HP computer with Windows 8 and an AMD Radeon HD 7570 video card. The first thing I did was go to the Radeon site and download the newest driver for the card. I then installed the driver and the install seemed successful. However, when I check in device manager the date of the driver is still listed as Nov 2012 and the new driver is dated Jan 2013.
So could it be that I was supposed to uninstall the old driver prior to instaling the new?
Would appreciate any help.
_________________________
You laugh because I'm different I laugh because you're all the same
Of all the things I've lost, I miss my mind the most.
John
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#876721 - 03/29/13 01:00 AM
Re: Updating video card driver
[Re: oldman]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13124
Loc: In Missouri near St. Louis
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What does it say in DXDIAG? In Windows 8, just start typing DXDIAG in the tiled start menu.
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In my PC corner for the winter, gaming, knitting and reading.
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#876723 - 03/29/13 01:55 AM
Re: Updating video card driver
[Re: oldman]
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Addicted Boomer
Registered: 04/15/00
Posts: 3779
Loc: Lost in the Arizona Desert
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In my DXDIAG file it shows:
Driver File Version: 8.17.0010.1140 (English)
Driver Date/Size: 11/14/2012 17:44:08, 1112064 bytes
Here's the information on the one I downloaded from the Radeon site:
Catalyst Software Suite 146.5 MB 13.1 1/17/2013 Description:
Package contains the following graphics drivers and dependent/required software for the products specified in the current version's official release notes for the 64 bit version of Windows Vista, Windows 7 and Windows 8:
Display Driver ver. 9.012
OpenCL(tm) Driver ver. 10.0.1084.4
Catalyst Control Center ver. 2012.1219.1520.27485
_________________________
You laugh because I'm different I laugh because you're all the same
Of all the things I've lost, I miss my mind the most.
John
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#876765 - 03/29/13 07:23 AM
Re: Updating video card driver
[Re: oldman]
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Settled Boomer
Registered: 03/07/13
Posts: 336
Loc: Alaska
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Oldman, the Radeon HD 7570 is an OEM card made specifically for some Dell and HP computers. It is not really supported by the AMD site. I think that's why your driver is not being updated correctly. Take a look at these forum discussions: AMD Radeon HD 7570 AMD Radeon HD 7570 drivers It looks like you'll need to get the correct driver from the HP site: HP Support & Drivers I hope this helps. Good Luck!
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"Dragons were never gone. They were just invisible and very, very quiet." ~ M'aiq the Liar (Skyrim)
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#876792 - 03/29/13 10:40 AM
Re: Updating video card driver
[Re: oldman]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13124
Loc: In Missouri near St. Louis
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Yup, what lanlynk says, oldman.
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In my PC corner for the winter, gaming, knitting and reading.
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#876848 - 03/29/13 04:25 PM
Re: Updating video card driver
[Re: oldman]
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Addicted Boomer
Registered: 04/15/00
Posts: 3779
Loc: Lost in the Arizona Desert
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Thank you all. I went to the HP site (thanks Lanlynk for the link) and found what I needed.
Evidently I have the latest driver that is available from HP. Someday they may get around to providing the updated driver that AMD has.
_________________________
You laugh because I'm different I laugh because you're all the same
Of all the things I've lost, I miss my mind the most.
John
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#876904 - 03/29/13 10:19 PM
Re: Updating video card driver
[Re: oldman]
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BAAG Specialist
Registered: 04/18/02
Posts: 5588
Loc: Oklahoma, USA
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Your "someday" is about right, oldman. I've had OEM equipment which never had upgraded software/firmware, so I ended up replacing that piece of equipment with non-OEM equipment.
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If something gets your goat, it just proves you have a goat to get.
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#876911 - 03/29/13 10:55 PM
Re: Updating video card driver
[Re: oldman]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13124
Loc: In Missouri near St. Louis
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Just another reason to keep building my own.
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In my PC corner for the winter, gaming, knitting and reading.
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#876975 - 03/30/13 10:36 AM
Re: Updating video card driver
[Re: Draclvr]
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BAAG Specialist
Registered: 04/18/02
Posts: 5588
Loc: Oklahoma, USA
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Plus, when you build your own system you can eliminate all the bloatware dealer built systems usually include. Our latest system was son built.
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If something gets your goat, it just proves you have a goat to get.
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#877002 - 03/30/13 01:06 PM
Re: Updating video card driver
[Re: oldman]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13124
Loc: In Missouri near St. Louis
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To me the lack of bloatware is #1, closely followed by non-OEM hardware!
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In my PC corner for the winter, gaming, knitting and reading.
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#880459 - 04/12/13 10:19 PM
Re: Updating video card driver
[Re: oldman]
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Addicted Boomer
Registered: 04/15/00
Posts: 3779
Loc: Lost in the Arizona Desert
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As a follow up and thanks for all informative posts, I would like to inform all (in the for what it's worth department) that I returned the HP computer to the dealer.
I now have an Alienware X51 with and Intel i7_3770 3.40 GHz processor, 8GB memory, and a Nvidia GeForce GTX 660 (1.5 GB memory).
The computer, so far, runs like a dream and I am really pleased with it.
_________________________
You laugh because I'm different I laugh because you're all the same
Of all the things I've lost, I miss my mind the most.
John
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#880464 - 04/12/13 10:31 PM
Re: Updating video card driver
[Re: oldman]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13124
Loc: In Missouri near St. Louis
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Oh, my - you got a good one, oldman! Now you're cooking with gas as my great grandma used to say...
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In my PC corner for the winter, gaming, knitting and reading.
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#880487 - 04/13/13 01:32 AM
Re: Updating video card driver
[Re: Draclvr]
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BAAG Specialist
Registered: 04/18/02
Posts: 5588
Loc: Oklahoma, USA
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Make sure you chain that thing down, it could get up and go.
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If something gets your goat, it just proves you have a goat to get.
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