I got the new download site and still am having the same problem. Norton gave me a warning but it still installed. Still will not run even in XP compatibility mode and system admin rights. If anyone has Andrew's information I would appreciate it. Perhaps the person I am working with on the support desk hasn't gotten the updates yet.

Nancy, I PM'd you the instructions. Hope it helps.

Andrew is not the technical support person, so please do not share his email with those not in the giveaway. He is gracious enough to assist us in the giveaways and he has other responsibilities. Thanks for understanding.

Didn't share any emails, just how to delete the profile.

Thanks Sherlock.