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#881096 - 04/15/13 12:45 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64416
Loc: In the Naughty Corner
Richard, please email them back and let them know. Their download website is new and they are learning with us.

Ana wave
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#881109 - 04/15/13 01:39 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
Flo NS Offline
Addicted Boomer

Registered: 04/11/06
Posts: 4264
Loc: Nova Scotia
This was the same problem I had. No amount of clicking Full Screen will work. However, I closed the game and opened again, and what I had was Wide Screen, I guess, but still not full screen. Better than small window, but still windowed. I received an e-mail that they were looking to fix it, but I'm finished now.

I just finished the game in a couple minutes over 2 hrs.

The game wasn't bad, the music was appropriate, the puzzles were ok, nothing too challenging, the graphics were fine, some things were hard to find in HOS. The guide was outside with the menu, you have to leave the game to look at it. That was a nusance.

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#881112 - 04/15/13 02:05 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
kjos Offline
BAAG Specialist

Registered: 10/11/01
Posts: 5249
Loc: Beverly Hills, Florida
Thar's the same thing I got Flo. I emailed them, waiting for a reply. I got a wide screen to when I restarted the game but will wait for a full screen before I play. Thanks

Got a answer from Andrew re downloaded the game and it works good now. Played about 20 min.
Loaded with HOS. Not my cup of tee

Richard


Edited by kjos (04/15/13 07:32 PM)
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#881204 - 04/15/13 08:24 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: kjos]
Koalanut Offline
Settled Boomer

Registered: 04/04/06
Posts: 832
Loc: Indiana

My game is up and running too. Played about 10 minutes and all is well. Looking forward to playing some more.

Thanks for all the help Ana and Viva Media and Andrew!

Robin
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So many games, so little time....

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#881208 - 04/15/13 08:42 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: Koalanut]
Sherlock Online   content
BAAG Specialist

Registered: 02/27/01
Posts: 7286
Loc: Minnesota, USA
Just got an email about an hour ago. I'm downloading now, so I guess we'll see. Haven't even been able to see the game yet, so I'm excited! grin
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I stopped fighting my inner demons. We're on the same side now.

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#881215 - 04/15/13 09:53 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64416
Loc: In the Naughty Corner
Andrew and Viva have been hard at work to get the kinks out. I thank you all for being patient and hope that the new links are working for you all now. Please do not forget you have to clear your old profiles not just the game. luck
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#881218 - 04/15/13 10:09 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
Sherlock Online   content
BAAG Specialist

Registered: 02/27/01
Posts: 7286
Loc: Minnesota, USA
I don't think I ever had an old profile since I couldn't even get the game to open. But, after following the directions in Andrew's email, I am happy to report that my game is up and running. Now I just need to find the time to try it out! Thanks for all your help, Ana! happydance
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I stopped fighting my inner demons. We're on the same side now.

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#881223 - 04/15/13 10:18 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64416
Loc: In the Naughty Corner
So happy to hear you are running smoothly now Sherlock! Enjoy. yay
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#881248 - 04/16/13 05:02 AM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
Mad Offline
True Blue Boomer

Registered: 11/21/00
Posts: 23186
Loc: United Kingdom
Hi BrownEyedTigre smile

In response to my email to Viva Media (re Norton Security removing the downloaded files) I was sent a new download link this morning - and I'm happy to say it worked fine, the game then installed fine and I am now playing it.

So plentiful of "fine" !! laugh

I will now relay my thanks to Viva Media right away yes

Cheers.

Mad wave
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#881260 - 04/16/13 06:20 AM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
GrandmaKate Offline
Junior Boomer

Registered: 06/11/11
Posts: 8
Loc: Shropshire
Hi

Gave up trying to get it to work on my computer - Vista and AVG, and downloaded it on my husband's computer - Windows 7 and McAfee. Although there was a security query, I managed to over-ride it and it works fine with a full-screen picture. Thanks Ana and Viva, looking forward to playing it
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#881301 - 04/16/13 10:05 AM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64416
Loc: In the Naughty Corner
Glad you all seem to be able to play now. GrandmaKate, if you followed the directions in Andrew's email exactly and still unable to run can you please let them know that? In order for them to get their new download service working for all, they need to know what is not working. thanks
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#881371 - 04/16/13 02:14 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
Uncle Reg Offline
Settled Boomer

Registered: 07/10/05
Posts: 371
Loc: Virginia Beach, VA

The first one had a built-in strategy guide, even though you had to back out to the main menu to access it. In the new download, this strategy guide is missing.

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#881395 - 04/16/13 03:30 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64416
Loc: In the Naughty Corner
Please reply to Andrew's email and let him know. thanks
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How old would you be if you didn't know how old you are?

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#881456 - 04/16/13 07:09 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
auntiegram Offline
Adept Boomer

Registered: 06/10/06
Posts: 13505
Loc: northern Wisconsin
Well I guess I should have checked in here. lol The same thing happened to me. Norton deleted it before I could install it. I turned Norton off and redownloaded and could not get past the verification step.

I then emailed them and today, as I was busy the last few, I downloaded from the new link I was given and Norton said everything was fine. Game downloaded and installed just fine.

I then had a little trouble with activation with the copy/paste thing so just typed it in and whola....I can play the game and it looks like a good one too!!!

Hope everybody can get things all straightened out and play the game also!!

wave
Nan

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#881493 - 04/16/13 11:57 PM Re: Winners - Veil of Mystery: Seven Little Gnomes - Winners [Re: BrownEyedTigre]
Uncle Reg Offline
Settled Boomer

Registered: 07/10/05
Posts: 371
Loc: Virginia Beach, VA

Originally Posted By: BrownEyedTigre
Please reply to Andrew's email and let him know. thanks

I emailed him this afternoon, haven't got a reply back yet. I expect that they are probably aware of it. I wouldn't be surprised if changing to the non-strategy guide version is the reason why that old profile folder had to be deleted.

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