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Re: viva media tech support #881560
04/17/13 09:04 AM
04/17/13 09:04 AM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
i was trying to contact viva media to tell them about natalie brooks 2, but all i get is you reach the max something, should i play big fish or wildtangent version, and not contact viva media that there is something wronge with the game, i brought it from walmart and the game came off play 101, which i cannot get throught.

Last edited by family; 04/17/13 05:48 PM.
Re: viva media tech support [Re: family] #881693
04/17/13 08:44 PM
04/17/13 08:44 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Originally Posted By: family
i was trying to contact viva media to tell them about natalie brooks 2, but all i get is you reach the max something,

Is that how they answered your email?
If it is, it sounds like they're saying you exceeded your activation limit on the game. Does the disc version have an activation limit? Does it say it requires an Internet connection on the box?

Quote:
should i play big fish or wildtangent version, and not contact viva media that there is something wronge with the game, i brought it from walmart and the game came off play 101, which i cannot get throught.

Viva Media should answer you. But in the meantime why not play the Big Fish or Wild Tangent version. The download versions from Big Fish and Wild Tangent may be patched, while Viva Media didn't bother to patch the disc version.

Re: viva media tech support [Re: family] #881722
04/17/13 11:48 PM
04/17/13 11:48 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
i do not have a activation code, all i did was install, no it doesn't say i need an internet connection, all the disk say is insert the disk, and follow instruction, have fun.

Re: viva media tech support [Re: family] #881804
04/18/13 08:47 AM
04/18/13 08:47 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
It probably just needs a patch then.
Or it could be you have a bad CD.
Go ahead and use your Big Fish or Wild Tangent version since those work properly.

Re: viva media tech support [Re: family] #881815
04/18/13 09:45 AM
04/18/13 09:45 AM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
okay i will and thank you very much, that is the only game i am having a problem with, the others work great i just finish echo of sorrow, no problems.

Re: viva media tech support [Re: family] #881835
04/18/13 11:57 AM
04/18/13 11:57 AM
Joined: Apr 2012
Posts: 12
V
VivaMedia Offline
Shy Boomer
VivaMedia  Offline
Shy Boomer
V

Joined: Apr 2012
Posts: 12
When you were playing Natalie Brooks 2, what was the exact error message that you receive? Have you tried contacting our support team? The e-mail address is: mail@viva-media.com.

Re: viva media tech support [Re: family] #881879
04/18/13 03:49 PM
04/18/13 03:49 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
i didn't get an error message it locks up at the cellphone, after i turn the statue i get the key and pick up the phone nothing, but i tryied big fish and wildtangent and the cellphone lights up, and i just sent you guys an email, which i haven't heared from viva media, i finally did hear from them, they took my dxdiag report.

Last edited by family; 04/22/13 05:59 PM.
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