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#884799 - 05/01/13 09:46 AM can't get on BFG after 13 years
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
I can't believe I'm the only Boomer having trouble with Big Fish Site.It won't take my original pw or the new pws they've been sending for over a week.I feel so helpless at this point
_________________________
PATSY

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#884804 - 05/01/13 10:01 AM Re: can't get on BFG after 13 years [Re: PATSY]
MaG Offline
Administrator
Sonic Boomer

Registered: 12/28/99
Posts: 65279
Did you by any chance changed the setting of your cookies.

You might need to enter Big Fish on your allow cookies list.

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#884823 - 05/01/13 11:29 AM Re: can't get on BFG after 13 years [Re: PATSY]
mj2c Offline
Settled Boomer

Registered: 12/06/07
Posts: 826
Don't wait so long next time:-) Ho-ho, see what I did there;-)

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#884825 - 05/01/13 11:53 AM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
You are hysterical,mj2c
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PATSY

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#884826 - 05/01/13 11:56 AM Re: can't get on BFG after 13 years [Re: PATSY]
mj2c Offline
Settled Boomer

Registered: 12/06/07
Posts: 826
ok, I'll get me coat:-)

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#884827 - 05/01/13 11:57 AM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
MaG I didn't change anything. this is such a helpless feeling. At least mj2c made me laugh. Not much of that going on.
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PATSY

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#884828 - 05/01/13 12:01 PM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
I really appreciate all of your help.BFG didn't even do that. they just kept sending new passwords. They shoulb be running out of them soon.
_________________________
PATSY

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#884829 - 05/01/13 12:03 PM Re: can't get on BFG after 13 years [Re: PATSY]
traveler Offline
Addicted Boomer

Registered: 01/14/10
Posts: 2948
Loc: Rivellon
Dumb suggestions just in case it is something going on at your end.

Restart your computer. I know, but sometimes that fixes things I thought were broken.

Restore to an earlier point in time. I've seen all sorts of advice that says that seldom helps anything but it's helped me more than once.

At least, you'll have tried something else. Btw, has BigFish tech help had any suggestions for you?

Gil.
_________________________
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."

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#884836 - 05/01/13 12:33 PM Re: can't get on BFG after 13 years [Re: PATSY]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9383
Loc: In my PC corner for the winter
What Gil said - a reboot can work wonders if you're one of those who doesn't turn their computer off. Also, be sure you clear your browser cache.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#884842 - 05/01/13 01:19 PM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
I turn the computer on every 7 a,m, and off at 12 midnight. All BFG has done is send me n ew passwords, Just doesn't work. They are really not much help. I'm just a little old fish in a big sea.yes, thanks. Cookies arre turned on also.


Edited by PATSY (05/01/13 01:20 PM)
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PATSY

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#884848 - 05/01/13 01:37 PM Re: can't get on BFG after 13 years [Re: PATSY]
traveler Offline
Addicted Boomer

Registered: 01/14/10
Posts: 2948
Loc: Rivellon
Patsy,

I know BigFish has Tech Help (or whatever they call it). Forget the password people and get in touch with them.

Gil.
_________________________
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."

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#884875 - 05/01/13 03:40 PM Re: can't get on BFG after 13 years [Re: PATSY]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9383
Loc: In my PC corner for the winter
Did you clear out your browser cache?
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#884962 - 05/01/13 09:52 PM Re: can't get on BFG after 13 years [Re: PATSY]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 34874
Loc: southeast USA
Have you tried a different web browser?
Could this have to do with your antivirus' Internet security settings?

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#885066 - 05/02/13 11:40 AM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
Hi, Jenny. I charged about $250.00 on my cc. (can't buy Big Fish, so I gave a master tech a try) he cleaned and dumped and installed and now it still won.t take my password. I don't understand why I'm the only one with this problem.They eve reset my settings. Thanks Jenny for trying
_________________________
PATSY

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#885067 - 05/02/13 11:42 AM Re: can't get on BFG after 13 years [Re: PATSY]
PATSY Offline
Addicted Boomer

Registered: 10/12/00
Posts: 1269
Loc: FORT PIERCE, FLORIDA USA
Hi, Jenny. I charged about $250.00 on my cc. (can't buy Big Fish, so I gave a master tech a try) he cleaned and dumped and installed and now it still won.t take my password. I don't understand why I'm the only one with this problem.They eve reset my settings. Thanks Jenny for trying
_________________________
PATSY

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