hi, how do i give Hotchkiss back her ski boots? when i try, her door is closed. i retrieved them from Jacques but when i speak to Egan, he asks 'did you give Hotchkiss her boots?', i've got to say 'no Mr. Egan', ending that conversation. how do i proceed? robert.

Try looking down on the floor in front of her door and leave her boots there. See if that works.

hi Mag. after finding the radiator fixed, i can't get the elevator unlocked to go down to the basement. can you explain why? robert.

If the elevator is locked - the elevator is on another floor.
Press the "call" button.

hi Mag. when i press the call button, it rings but does not 'call'. nothing happens. robert.

Hi robert,

Is this the first time that you've tried to use the elevator? Or did it break already? (I'm not sure what you have/haven't done so far.) If it broke on an earlier use, then it won't work again until the circuit box is fixed.

Otherwise, this from an older thread:

Go to the elevator. Click on the elevator door to get close. If the elevator door won't open then push the button on the control panel to the right side of the elevator door. You will hear the elevator, then click on the door to the elevator and you should be able to go in.

hi Rushes. the elevator already broke but i thought as per the w/t i had already fixed the circuit and because the upper staircase lights came on, i thought everything was ok. do i have to fix it again? robert.

Good that the lights are on.

Did you do this also:

To reset the elevator, notice the elevator control box on the left side of the circuit breaker box. There is a lever to reset the elevator there. Pull it down.

thanks, Rushes. i got it, robert.

hi Rushes. i can't find a good w/t to the chess-like puzzle. do you have one? robert.

Robert,

See if UHS Hints helps.

hi Mag. using UHS hints and junior detective mode which i am in, the pink disk cannot go top, left and then up again. after that, the blue disk cannot go down initially. i am so confused by this. robert.

Hi robert,

The pink disk shouldn't go to the top initially. Just to left, then up.

So, starting from a fresh board and to get the yellow disk home:

Step 1: Pink -- Left, Up
Step 2: Blue -- Down, Left, Up
Step 3: Yellow -- Down, Left, Up, Left (home)

UHS then has the solution for getting the other colours home.

THANKS Rushes, i am unconfused now, robert.