GAMEBOOMERS provides you with all the latest PC adventure computer games information, forum, walkthroughs, reviews and news.

GB Reviews

Latest & Upcoming Adventure Games

GB Annual Game Lists

GB Interviews

BAAGS

GB @ acebook

About Us

Walkthroughs

free games galore

Game Publishers & Developers

World of Adventure

Patches

GB @ witter

GameBoomers Store

Print Thread
Page 1 of 2 1 2
can't get on BFG after 13 years #884799
05/01/13 09:46 AM
05/01/13 09:46 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
I can't believe I'm the only Boomer having trouble with Big Fish Site.It won't take my original pw or the new pws they've been sending for over a week.I feel so helpless at this point


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #884804
05/01/13 10:01 AM
05/01/13 10:01 AM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
Did you by any chance changed the setting of your cookies.

You might need to enter Big Fish on your allow cookies list.

Re: can't get on BFG after 13 years [Re: PATSY] #884823
05/01/13 11:29 AM
05/01/13 11:29 AM
Joined: Dec 2007
Posts: 1,052
M
mj2c Offline
Addicted Boomer
mj2c  Offline
Addicted Boomer
M

Joined: Dec 2007
Posts: 1,052
Don't wait so long next time:-) Ho-ho, see what I did there;-)

Re: can't get on BFG after 13 years [Re: PATSY] #884825
05/01/13 11:53 AM
05/01/13 11:53 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
You are hysterical,mj2c


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #884826
05/01/13 11:56 AM
05/01/13 11:56 AM
Joined: Dec 2007
Posts: 1,052
M
mj2c Offline
Addicted Boomer
mj2c  Offline
Addicted Boomer
M

Joined: Dec 2007
Posts: 1,052
ok, I'll get me coat:-)

Re: can't get on BFG after 13 years [Re: PATSY] #884827
05/01/13 11:57 AM
05/01/13 11:57 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
MaG I didn't change anything. this is such a helpless feeling. At least mj2c made me laugh. Not much of that going on.


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #884828
05/01/13 12:01 PM
05/01/13 12:01 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
I really appreciate all of your help.BFG didn't even do that. they just kept sending new passwords. They shoulb be running out of them soon.


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #884829
05/01/13 12:03 PM
05/01/13 12:03 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
Addicted Boomer
traveler  Offline
Addicted Boomer
T

Joined: Jan 2010
Posts: 3,293
Rivellon
Dumb suggestions just in case it is something going on at your end.

Restart your computer. I know, but sometimes that fixes things I thought were broken.

Restore to an earlier point in time. I've seen all sorts of advice that says that seldom helps anything but it's helped me more than once.

At least, you'll have tried something else. Btw, has BigFish tech help had any suggestions for you?

Gil.


"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
Re: can't get on BFG after 13 years [Re: PATSY] #884836
05/01/13 12:33 PM
05/01/13 12:33 PM
Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Graduate Boomer

Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
What Gil said - a reboot can work wonders if you're one of those who doesn't turn their computer off. Also, be sure you clear your browser cache.


Gardens put to bed for the winter. Time for some gaming!
Re: can't get on BFG after 13 years [Re: PATSY] #884842
05/01/13 01:19 PM
05/01/13 01:19 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
I turn the computer on every 7 a,m, and off at 12 midnight. All BFG has done is send me n ew passwords, Just doesn't work. They are really not much help. I'm just a little old fish in a big sea.yes, thanks. Cookies arre turned on also.

Last edited by PATSY; 05/01/13 01:20 PM.

PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #884848
05/01/13 01:37 PM
05/01/13 01:37 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
Addicted Boomer
traveler  Offline
Addicted Boomer
T

Joined: Jan 2010
Posts: 3,293
Rivellon
Patsy,

I know BigFish has Tech Help (or whatever they call it). Forget the password people and get in touch with them.

Gil.


"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
Re: can't get on BFG after 13 years [Re: PATSY] #884875
05/01/13 03:40 PM
05/01/13 03:40 PM
Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Graduate Boomer

Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
Did you clear out your browser cache?


Gardens put to bed for the winter. Time for some gaming!
Re: can't get on BFG after 13 years [Re: PATSY] #884962
05/01/13 09:52 PM
05/01/13 09:52 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Have you tried a different web browser?
Could this have to do with your antivirus' Internet security settings?

Re: can't get on BFG after 13 years [Re: PATSY] #885066
05/02/13 11:40 AM
05/02/13 11:40 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Hi, Jenny. I charged about $250.00 on my cc. (can't buy Big Fish, so I gave a master tech a try) he cleaned and dumped and installed and now it still won.t take my password. I don't understand why I'm the only one with this problem.They eve reset my settings. Thanks Jenny for trying


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885067
05/02/13 11:42 AM
05/02/13 11:42 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Hi, Jenny. I charged about $250.00 on my cc. (can't buy Big Fish, so I gave a master tech a try) he cleaned and dumped and installed and now it still won.t take my password. I don't understand why I'm the only one with this problem.They eve reset my settings. Thanks Jenny for trying


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885070
05/02/13 12:26 PM
05/02/13 12:26 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
MaG, where do I go to see if it's a site not safe for me?


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885079
05/02/13 01:06 PM
05/02/13 01:06 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Thanks to everyone and I mean it Al of the above have been tried. This is something that even the tech experts didn't find


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885089
05/02/13 01:33 PM
05/02/13 01:33 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
Addicted Boomer
traveler  Offline
Addicted Boomer
T

Joined: Jan 2010
Posts: 3,293
Rivellon
Patsy,

Have you tried Big Fish Customer Service ? After 13 years, with all the games you must have bought from them, they OWE you an answer for your problem getting the site to accept your password.

The link goes to the Help form you fill out on-line. Down at the bottom, they also have a snail mail address for Big Fish you can use, as well as an email address.

Good luck!

Gil.


"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
Re: can't get on BFG after 13 years [Re: PATSY] #885095
05/02/13 02:01 PM
05/02/13 02:01 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Gil, Thanks for replying. I do value every help hint, and I do try them if I haven't before. I send messages to them everyday 3 or 4 times. My reply is always "didn't help" Sometimes it works once.


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885113
05/02/13 03:22 PM
05/02/13 03:22 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
Addicted Boomer
traveler  Offline
Addicted Boomer
T

Joined: Jan 2010
Posts: 3,293
Rivellon
Patsy,

They are supposed to be tech experts. If that's the best they can do, write directly to the owner of Big Fish and tell him you cannot access 13 years worth of games you've bought from them and maybe he will encourage them to find a workaround. They should be able to do something, even if it's creating a new account for you and transferring all the games to it.

Once that's done, don't ever sign out of BigFish!

Gil.


"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
Re: can't get on BFG after 13 years [Re: PATSY] #885151
05/02/13 05:40 PM
05/02/13 05:40 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Gil, The funny thing is I never sign out of my games and I don't delete allthe cookies. Thanks, Gil, I really appreciate everyone trying to help. One of these times we'll hit on something.


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885163
05/02/13 06:42 PM
05/02/13 06:42 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Is the problem with signing in with your web browser?
Or is it with signing in with your Big Fish Game Manager?

If it's with signing into the website, the password to sign in to post on the forum may be a different password than the password to sign in to buy and download your games.


If you have a secondary email account, try creating a new account at Big Fish and see if you can log into it. If you still have problems, the problem is not with your old account.

Re: can't get on BFG after 13 years [Re: PATSY] #885172
05/02/13 08:10 PM
05/02/13 08:10 PM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Jenny only 1 password for everything.I've done it all Jenny.Just like here I don"t sign out. I just sent an email and told them that as many games as I've bought and the long time I've been a customer,maybe I could get someone to get me back on.Thanks Jenny


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885296
05/03/13 11:22 AM
05/03/13 11:22 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline OP
Addicted Boomer
PATSY  Offline OP
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Still trying. Just wanted all of you good GameBoomers who have tried to help me to know I think this is the greatest site on line and all the are here because they are the kindest and most caring. I went to aol thinking they had a way of contacting BFG. Evidently not. They want me to pay a technician 30.00 dollars up front to help. No dice! I've had the best people right here trying to help. Maybe I've bought so many games thy don't have room for me any more>


PATSY
Re: can't get on BFG after 13 years [Re: PATSY] #885300
05/03/13 11:32 AM
05/03/13 11:32 AM
Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Graduate Boomer

Joined: Jun 2005
Posts: 19,983
Near St. Louis, MO
Patsy, one of the things Jenny suggested that I don't see that you answered... did you try a different browser? I assume you're using Internet Explorer? Did you try Firefox or Chrome?


Gardens put to bed for the winter. Time for some gaming!
Page 1 of 2 1 2
Previous Thread
Index
Next Thread

Moderated by  Draclvr 

Who's Online Now
1 registered members (Graphium_Studio), 230 guests, and 0 spiders.
Key: Admin, Global Mod, Staff, Mod
Newest Members
PierreLombardo, Dux, WillPowerGoat, Ebalon, J7769mon
9388 Registered Users
Powered by UBB.threads™